Give people who want to stay, a reason to stay. - Kyc Specialist Wise Employee Review

4.0
4 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Love the mission, people, and culture. Good work-life balance, when you compare to other fintechs. Really found a lot of stand-up colleagues who are smart, love what they do, and adapt quickly as things change. Opportunities to travel as we slowly reopen to it, hybrid working remote culture in the meantime.

Cons

Really lacking in growth opportunities in the Americas, especially if you're in Tampa. Although we're growing, I can't immediately recommend this work as the scope and compensation in compliance roles right now still feels quite ambiguous. Don't even consider a role here unless you already have experience in customer support, compliance, or banking operations, and can show how your experience is more valuable than what the company initially offers you. You should be prepared for a disappointing offer because this company discounts the Tampa market. Go to the interview and hear them out, because it is a good company to work for. But they need a reality check as to what the candidates in this market can offer, so show up ready to prove that you're ready to exceed these expectations.

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Wise Response
4y
Thanks for writing this thorough feedback. I’m sad to read that you’re feeling like there’s not as many growth opportunities here. The best way for us to take action on this is to get honest feedback just like this. I hope you’ve been able to voice your concerns to our leads and if you don’t feel comfortable doing so, I can set up a confidential meeting with someone from the People team. Please feel free to reach out to me on Slack and we can chat. Best, Maire

Explore other reviews about Wise

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Cons

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Wise Response
2mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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