Wise Reviews

Updated 5 May 2021

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4.4
90%
Recommend to a Friend
92%
Approve of CEO
Wise CEO Kristo Käärman
Kristo Käärman
73 Ratings
Pros
Cons
  • "Autonomous teams means that often you need to "lobby" with other teams to get things done(in 35 reviews)

  • "there are many questionable team leads who might have great technical knowledge but really not mature enough or ready to tackle human issues(in 18 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Invaluable development and experience at pace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - People Team Member in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wise full-time for more than 3 years

    Pros

    I always say TransferWise is like a new company every 6 months - we’re scaling so fast. That means new projects, challenges and development opportunities all the time. Despite the chaotic nature of this your learning will be continued and rapid and if you want to get stuck in it’s a great place to build your career and take steps up the ladder much faster than in a lot of companies. You’re trusted. If you can explain the rationale behind your vision, you can back it up with data and also reflect if you fail - TransferWise will trust and support you to build things how you see fit.

    Cons

    Growing at scale is tiring. Things need to be built from scratch. Many of the tools you’d have had at your finger tips in previous people team roles need building. You can’t tell people to help you or do what you want them to do, they have to buy in. Although all the above can be seen as pros - you know anything you build has to be meaningful and prove impact and you can shape it how you want - plus it will feel easy anywhere else.

  2. "Awesome Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wise full-time for more than 3 years

    Pros

    - Flexible Working/Good WLB - Product/Customer Focusing - Autonomy - Great Colleagues - Fantastic Mission

    Cons

    Nothing I can think of at the moment.


  3. Helpful (1)

    "Fintech done right: people-centric and mission-driven"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wise full-time for more than a year

    Pros

    TransferWise is the only company I have worked for where employer, employee and customer incentives are aligned. All employees aka Wisers are granted stock, therefore everyone shares in TransferWise's success. Most importantly, the company's mission is centred around benefiting customers through promoting fair and transparent pricing for cross-currency transactions, contrary to traditional banks. Additionally, the whole company is focused on growing the business and reducing costs so savings can be passed to customers in the form of lower prices. It genuinely makes you feel great to show up to work every day knowing that your input is making a difference to people's lives - £1bn annual savings in FX fees to be precise! Flexible working arrangements, focus on employee well-being and and supporting environment. Numerous opportunities for learning and development. Many colleagues have moved into other roles either within the Tribe or other teams as internal mobility is actively encouraged.

    Cons

    Fast-paced environment with frequent new products and projects, which I assume is not for everyone. Each team has a quarterly planning process based on the Objective & Key Result framework which takes some time to get used to if you do not have any previous experience.

  4. COVID-19
    Helpful (4)

    "Fine Environment, Nothing Special, Not Many Perks"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England, England
    Neutral Outlook
    Approves of CEO

    I have been working at Wise full-time for more than a year

    Pros

    Autonomous teams are good, but fairly ubiquitous in today's tech companies. The offices are nice and there is the yearly summer days event. The product itself is useful and the mission is admirable.

    Cons

    Questionable priorities that are not always transparent to the employees. Since COVID there hasn't been much support for working from home - a one-time £100 reimbursement for equipment does not go very far. Benefits vary widely between offices - New York employees receive 16 weeks paternity while for most other offices it is only 2-3 weeks. Management has been pushing teams to "not become complacent" at a time when a lot of employees are struggling.

    Continue reading

    Wise Response

    March 4, 2021People Team Lead

    Thank you for taking the time to leave this review. Lockdown has been difficult for all of us, but it’s particularly sad ro read that you feel Wise is not supporting the team through this. It’s definitely not what we want our people to feel and we can only get better by receiving feedback like this. I really hope you’ve felt able to voice your concerns to your Team Lead or a member of the People team. If you feel comfortable coming forward, I’m happy to have a confidential chat with you or I can connect you with another member of the People team. Feel free to reach out to me. Best wishes, Maire.

  5. Helpful (17)

    "Nice people but overrated"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in London, England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Wise full-time for more than a year

    Pros

    Friendly people. Profitable company with aspirational mission. Good reputation within FinTech. Good work life balance. Great exposure to complex/growing organisation.

    Cons

    Poor compensation. Lowest in market. Limited salary/career advancement. Early employees get "hall passes" and special treatment. Cost cutting at every corner. Many leads are unqualified.

    Continue reading

    Wise Response

    December 23, 2020People Team Lead

    Thank you for taking the time to leave your review and I’m sorry to hear about your frustrations. I hope you feel you can give this feedback to your team lead or a trusted member of the People team as it’s the only way we can get better. We review salary ranges globally at least every 12 months and more frequently for some roles. In addition to salary we continue to offer competitive stock options for all employees to share in the long term success of our company. Would you be up for a confidential chat with me or another member of the People team? Feel free to reach out to me on Slack and we can find some time. Thanks, Jihan

  6. Helpful (2)

    "Not for me..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Creative in London, England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Wise full-time for more than a year

    Pros

    - Good location - People were friendly - Great onboarding in Budapest - Good healthcare plan - Large training budget - Great work to life balance - people leave work on time - Awesome switch gaming tournaments ;) - My lead was very personable and friendly

    Cons

    - Lack of creativity - Lack of career progression - Bad attitude towards change - Company culture was a bit dead for me - Autonomy of teams made things messy with lack of hierarchy and structure contributing to confusing approvals process - Feedback sessions got personal and not helpful

    Continue reading

    Wise Response

    April 12, 2021People Team Lead

    Thank you for taking the time to leave this review. I’m sorry to read that you left us with mixed feelings, but the best way for us to take action on this is to get honest feedback like this. I hope you were able to express your concerns before you left and you can always reach out to me at employerbrand@wise.com should you want to have a further discussion, that I could take to the People team. Best wishes, Maire.

  7. "Fantastic place to work at!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee in London, England, England
    Recommends
    Positive Outlook

    I have been working at Wise full-time

    Pros

    1. Freedom to get things done your way 2. Massive autonomy 3. Very smart and nice colleagues 4. Little bureaucracy 5. Stimulating and challenging problems

    Cons

    1. Sometimes gets hectic at the pace of growth 2. Some things could be more structured and better organised

  8. "The best company I worked so far"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer III in London, England, England
    Recommends
    Approves of CEO

    I have been working at Wise full-time for more than a year

    Pros

    Interesting job, smart people around, good company culture

    Cons

    Some of the teams are quite overloaded with work.

  9. "Autonomous teams with high growth potential"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wise full-time for less than a year

    Pros

    - High levels of autonomy and growth for a 10 year, 2000+ employee company - Transparency within the company - everything is shared and open for everyone to see at all levels

    Cons

    Autonomy represents more responsibilities and accountability

  10. COVID-19
    Helpful (2)

    "Open and friendly culture but lacks structure"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Analyst in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wise full-time for more than a year

    Pros

    Budget for further education (€500 per year) Great company culture, friendly people Service is great and you'll see a lot of people talking positively about the company in expat groups Opportunity to take more responsibilities, transition into PM role Friday lunches and summerdays (before covid) Regular analyst hackathons (before covid)

    Cons

    Median salary Poorly defined career progression guidelines in general Analysts are weak technically, so nobody internally to learn from People who have been in the company for a long time are assumed to know what they are doing, but they often don't Wild west changes made both to product and to the analytics platform Culty vibe

    Continue reading
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