Good Company but Sales Dept. is a Grind - Account Executive Yelp Employee Review

Thank you so much for taking the time to share your thorough and honest feedback with us. We are glad to hear that you are having an overall great experience as an Account Executive on our team. With that being said, we do understand that the AE role is one of the more challenging here at Yelp. One challenge that you mentioned was sometimes feeling micromanaged in your role. Here at Yelp, our management style takes a very hands-on approach, and to some this may feel like micromanagement. However, the goal of this leadership style is for managers to provide ample support to their sales teams as they learn new skills and practice new tactics. Sometimes that can look like various one-on-one conversations throughout the day, and setting sales quotas that encourage people to continually improve. In addition, we strive to create a positive and consistent leadership experience across the board, so folks interested in leadership must go through two different programs before being selected to become people leaders. The Manager Development Program (MDP) is a classroom-based curriculum designed to teach the fundamentals of the manager role. Candidates who successfully pass MDP then need to earn a spot in our Coaching Development Program (CDP). This is a 3-month, on-the-job training. After candidates show they can coach and operate according to our standards, they can apply to be a manager. Thank you again for taking the time to share your feedback with us. We are thankful to have you on the team and appreciate all of your hard work!