Yelp Reviews

3.2

49% would recommend to a friend

(5,944 total reviews)
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Jeremy Stoppelman

66% approve of CEO

42% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
24 Dec 2023
Recommend
CEO approval
Business outlook

Pros

One of the worst companies to work with. No pros about working here, unless you are incompetent and like workplace politics. You can either choose to save yourself by learning from others mistakes or join Yelp and suffer.

Cons

Untrustworthy managers. Anything you speak with anybody at Yelp is broadcasted to everybody else. I would advice with great emphasis: do not speak much. Do not tell your manager anything. They are creating a file against you to fire you whenever they want. Managers at yelp have only one job: create files and micro-manage. Be very careful of old employees- they are not your friends. The overall culture is very toxic and people rarely stick around. The ones who stay are part of this toxic culture. The HR is against you. The "policies" are just a way to fire people. Nobody follows a single workplace policy like respect, no racism, diversity etc.

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Yelp Response
2y
We appreciate you taking the time to share your feedback with us, and we're sorry to hear that you felt our culture was anything less than professional and embracing, as the things you have mentioned are not representative of the culture at Yelp. We invite you to share additional details with us by emailing employeefeedback@yelp.com so that we can look into this further. We're thankful for your feedback, and will continue to listen to the needs of our employees so that we can keep making Yelp a great place to work. Your contributions to Yelp are appreciated, and we wish you the very best of luck in your next role.
1.0
4 Jun 2013
Recommend
CEO approval
Business outlook

Pros

I worked at Yelp for about 7 months. It was incredibly exciting in the beginning. Yelp was just starting out in the UK and the atmosphere was great. You got: - excellent training. - fun, young colleagues - free food, the beer keg!

Cons

However, all the free bagels and hummus could not make me work there again. What initially started out as an exciting and rewarding experience soon turned into a bit off a nightmare. It is essentially a telephone sales role. How you do depends on the territory you get so if you luck out on this it all goes down hill. You work with great people who tend to disappear one by one. Initially they were fired for not meeting expectations (at this point quite unrealistic sales expectation as Yelp was a new product in the UK that no one had heard of) but eventually we started leaving in droves. Some of my friends left without even having another job to go to they were so desperate. It became taboo to talk about those who had left so many a lunchtime conversation was spoken in hushed tones. The reason: THE PRESSURE! so much pressure, the managers would walk up and down the office making announcements about how if we didn't make a deal in the next hour we should just pack up and leave. Constant threats of being fired means that there's this atmosphere of panic and just downright depression.

5.0
18 Jun 2018

What's it like to work at Yelp

Recommend
CEO approval
Business outlook

Pros

* Change and progress are primarily driven by Engineers. If you have ideas and the drive to make them happen, you'll be happy here. It's remarkable how much, despite Yelp's size (engineering org is several hundred people), you can move the needle yourself. * The managing structure is light, managers don't get in your way and are sufficiently hands on to understand what you're working on. * The product itself is "ethically harmless". While I'd have qualms to work for certain tech companies, I feel generally safe at Yelp. Everybody is constantly reminded that users should be protected and their data is sacrosanct.

Cons

* The European branches (London, Hamburg) are fairly small, most of engineering works off San Francisco. Some people feel limited in the impact they can have in such a setting. Some people might have issues starting a bit late in the morning just so they can have late meetings with San Francisco in the evening. Other people might actually enjoy both things.

Viewing 1 - 3 of 5,944 Reviews

Glassdoor has 6,198 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.