Yelp Reviews | Glassdoor.co.uk

Yelp Reviews

Updated 15 October 2018
1,773 reviews

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3.3
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Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,057 Ratings

1,773 Employee Reviews

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Pros
  • "Fully stocked kitchen, barista, amazing location in a really cool building" (in 103 reviews)

  • "Work/life Balance - Tell me another company in NYC that actually wants you to leave at 5:30pm and take PTO to enjoy your life" (in 101 reviews)

Cons
  • "The AE role can be challenging (high volume, speaking with business owners) but is also rewarding" (in 138 reviews)

  • "Can be exhausting if you don't have a work/life balance (use the Gym subsidy)" (in 39 reviews)

More Pros and Cons

  1. Helpful (1)

    "What's it like to work at Yelp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SRE in London, England
    Current Employee - SRE in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than 3 years)

    Pros

    * Change and progress are primarily driven by Engineers. If you have ideas and the drive to make them happen, you'll be happy here. It's remarkable how much, despite Yelp's size (engineering org is several hundred people), you can move the needle yourself.
    * The managing structure is light, managers don't get in your way and are sufficiently hands on to understand what you're working on.
    * The product itself is "ethically harmless". While I'd have qualms to work for certain tech companies, I feel generally safe at Yelp. Everybody is constantly reminded that users should be protected and their data is sacrosanct.

    Cons

    * The European branches (London, Hamburg) are fairly small, most of engineering works off San Francisco. Some people feel limited in the impact they can have in such a setting. Some people might have issues starting a bit late in the morning just so they can have late meetings with San Francisco in the evening. Other people might actually enjoy both things.


  2. "Good place to start in sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Friendly, passionate with potential to grow and develop in your skill. Space for ambitious workers, but at the same time company invests a lot on making sure everyone is having a good time, getting along with others etc.

    Cons

    Don't have any real cons for the company

  3. "Hire and fire fast culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    Some half decent benefits, nice office

    Cons

    US company, felt like secondary citizens, not listened to, expected to ramp up sales similar to US despite it being a different market, hard targets around metrics e.g. cold calls


  4. Helpful (3)

    "Not a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    - Does a good job of hiring fun people
    - Free snacks are nice

    Cons

    I worked in the London office and the product was just not a good fit for Europe (Yelp have since shut down the European Sales operation so I feel vindicated). Selling a product that you know was not good was very demoralising, and I was frequently told to lie to my prospects, 'tell him he's probably getting 50% of business from Yelp already" - thats not a statement anyone at Yelp could stand by. Add to this the high targets and relentless micro-management and the whole place just leaves you morally bankrupt and depressed.

    Advice to Management

    I'd say leave Europe as the product is not a good fit (no shame in that, everything can't work everywhere), but they have already done this.


  5. Helpful (2)

    "Account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Super energy in the offices, great people, constant attention to staff, attention to employee acomplishments.

    Cons

    Super salesy, commission and salaries not great as compared to their competitors. Slow progression within the organisation.

    Advice to Management

    I think if the management was to sit down and decide on increasing the salaries generally for the sales staff, it would definitely attract more talented people.


  6. Helpful (1)

    "Not a nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp (More than a year)

    Pros

    Meet some nice people
    Free food

    Cons

    HR abysmal very standof fish doesn't engage with staff very cold
    Lots of nepotism

    Advice to Management

    When targets are not being madeveloped go over and beyond so people won't fail


  7. Helpful (1)

    "office admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends

    I have been working at Yelp full-time (More than a year)

    Pros

    Very good eay to work with

    Cons

    none so far. very good

  8. "A good first job, but not many prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Account Executive in London, England
    Former Employee - Junior Account Executive in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Gain valuable experience being trained by incredible sales people. Can make it what you want, as long as you have a positive attitude.

    Cons

    Only bring in new business. Office was so unprofessional that it seemed like you were in school. No autonomy whatsoever in day to day. High turnover due to lack of opportunities within the company. Focus on hitting daily metrics.

    Advice to Management

    Be more transparent.


  9. "Tough gig selling a service when many dont know the brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Positive Outlook
    Approves of CEO

    Pros

    Great bunch of people including managment
    Great training and intro to telesales... if you make sales here you can probably make sales most places

    Cons

    Not many hitting targets
    Expect to make 80 calls a day to busy small business owners

    Advice to Management

    Spend money on advertising Yelp itself so people will know about it!


  10. "Great people, tough gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    The people, The office, The training

    Cons

    -Overly intense and unrealistic targets


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