Yelp Reviews

Updated 7 May 2021

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3.4
53%
Recommend to a Friend
74%
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,621 Ratings
Pros
  • "Fun culture, free food, good money(in 277 reviews)

  • "Amazing culture and great people(in 199 reviews)

Cons
  • "Uphill battle having to constantly convince business owners that Yelp is not this corrupt monster of a company(in 248 reviews)

  • "All cold calls, lots of burnout(in 80 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Company Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - People Business Partner in London, England, England
    Recommends
    Approves of CEO

    I have been working at Yelp full-time for less than a year

    Pros

    Amazing culture and great people

    Cons

    None so far, just a great work place

    Yelp Response

    January 9, 2020

    Thank you for your five-star feedback! Glad to hear that you're seeing the value of your work and enjoying your teammates. Can't wait to see how much more we will accomplish in 2020!

  2. Helpful (1)

    "Racist Managers"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp full-time for less than a year

    Pros

    No pro’s whatsoever working at this company.

    Cons

    Constant overt racism from senior management

    Continue reading

    Yelp Response

    October 16, 2020

    Thank you for sharing your experience with us. It sounds like your time with us didn't go as planned, and the things you mentioned are not representative of the culture at Yelp. We do not tolerate racism our organization, and we ask employees to come forward when they see this any form of this behavior. We encourage you to please share more details about your experience at employeefeedback@yelp.com so that we can look into this further. On our end, we are committed to supporting our employees so that they can come to work every day and feel a sense of belonging. From creating a diversity task force at the executive level that includes our CEO, COO, and CFO, to creating a new employee resource group called BlackBurst that is expressly focused on the Black community at Yelp. We also reevaluated our diversity training program, and concluded there was more to do. It is one thing to train on anti-racist policies, another to show how these policies come up in the workplace, and yet another to provide more education about the historical context for why these policies matter in the first place. To the last point, we introduced mandatory, company-wide training on systemic racism and institutional bias. We know that there are more challenges opportunities ahead, and we are working on each of these initiatives with great urgency. We're thankful for your feedback, and will continue to listen to the needs of our employees so that we can keep making Yelp a great place to work. Your contributions to Yelp are appreciated, and we wish you the very best of luck in your next role.


  3. "Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for less than a year

    Pros

    Everybody is extremely helpful and the culture is awesome

    Cons

    Slow moving compared to other technology companies

  4. Helpful (1)

    "Amazing Talent, Great Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise AE 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Collaborative Work Environment, Amazing Talent, Great Culture

    Cons

    Salary and caliber of accounts

  5. Helpful (1)

    "Software Engineer @ Yelp"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for less than a year

    Pros

    Super friendly and easy-going work environment, flexible hours, great people and very nice office spaces.

    Cons

    I have not really found any until now.

  6. Helpful (5)

    "What's it like to work at Yelp"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SRE in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 3 years

    Pros

    * Change and progress are primarily driven by Engineers. If you have ideas and the drive to make them happen, you'll be happy here. It's remarkable how much, despite Yelp's size (engineering org is several hundred people), you can move the needle yourself. * The managing structure is light, managers don't get in your way and are sufficiently hands on to understand what you're working on. * The product itself is "ethically harmless". While I'd have qualms to work for certain tech companies, I feel generally safe at Yelp. Everybody is constantly reminded that users should be protected and their data is sacrosanct.

    Cons

    * The European branches (London, Hamburg) are fairly small, most of engineering works off San Francisco. Some people feel limited in the impact they can have in such a setting. Some people might have issues starting a bit late in the morning just so they can have late meetings with San Francisco in the evening. Other people might actually enjoy both things.

  7. Helpful (2)

    "Account executive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in London, England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Super energy in the offices, great people, constant attention to staff, attention to employee acomplishments.

    Cons

    Super salesy, commission and salaries not great as compared to their competitors. Slow progression within the organisation.

    Continue reading
  8. "Good place to start in sales"

    5.0
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Friendly, passionate with potential to grow and develop in your skill. Space for ambitious workers, but at the same time company invests a lot on making sure everyone is having a good time, getting along with others etc.

    Cons

    Don't have any real cons for the company

  9. Helpful (6)

    "Not a great place"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in London, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    - Does a good job of hiring fun people - Free snacks are nice

    Cons

    I worked in the London office and the product was just not a good fit for Europe (Yelp have since shut down the European Sales operation so I feel vindicated). Selling a product that you know was not good was very demoralising, and I was frequently told to lie to my prospects, 'tell him he's probably getting 50% of business from Yelp already" - thats not a statement anyone at Yelp could stand by. Add to this the high targets and relentless micro-management and the whole place just leaves you morally bankrupt and depressed.

    Continue reading
  10. Helpful (1)

    "office admin"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England, England
    Recommends

    I have been working at Yelp full-time for more than a year

    Pros

    Very good eay to work with

    Cons

    none so far. very good

Viewing 1 - 10 of 3,200 Reviews
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