FactSet Reviews

Updated 5 Aug 2020

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3.7
78%
Recommend to a Friend
83%
Approve of CEO
FactSet President and CEO Phil Snow (no image)
Phil Snow
657 Ratings
Pros
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More Pros and Cons
  1. "Visionary company with great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Recommends
    Positive Outlook

    I have been working at FactSet full-time

    Pros

    FactSet offers very exciting technologies to clients, and offers invaluable experience in a client-facing role. If you’ve just begun a career, I can imagine no better place to receive support in the financial industry. Great training program, you will basically be getting paid for the first 6 months to learn to communicate effectively and gain industry knowledge. Even though I’m in consulting, I recently had the chance to develop an application with some of FactSet’s APIs in the API-Athon. I felt encouraged to push myself in a positive way. Work life balance is encouraged

    Cons

    There can be a stigma attached to decisions made by management, but this has improved because management have listened to feedback. Management have less tools to retain valuable employees which can be a shame, as it has meant that competition were able to poach more successfully.

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  2. "Good work life balance"

    5.0
    Current Employee - Consultant in London, England

    I have been working at FactSet full-time

    Pros

    Flat corporate culture, good working hours

    Cons

    Not too much at this moment


  3. COVID-19

    "Company of human beings but getting more and more corporate by the day"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at FactSet full-time for more than 8 years

    Pros

    - Great people, everyone gets on and helps each other - Good benefits - Good work life balance - Supports employees well, especially during Covid19

    Cons

    - Poor pay (there is a reason why the work/life balance is good), generally double digits % behind other competitors - Opaque bonus structure, reality is your bonus will get decided by default based on your level in the company and how good your internal network is and not by the effort you put in - Company inhibited by internal politics especially at the top. - Constant management restructures for no real purpose - Despite soaring share price the firm is struggling to gain market share from competitors due to conservative thinking - Lack of investment in products, with offshoring to low cost centres being the focus rather than actually hiring talented people on-shore who might cost a bit more but can actually make a bigger difference

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  4. "great company to start and develop"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant 

    I have been working at FactSet full-time for more than a year

    Pros

    Work life balance is encouraged lunch included and snacks great technology and there is always something to learn

    Cons

    Career growth might stop after a point Not a great salary in comparison with the industry

  5. "Poor Vision and no employee support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Negative Outlook
    Approves of CEO

    I have been working at FactSet

    Pros

    - free lunches mom to fri - good health plan

    Cons

    - Was expected to learn everything by myself with no support , no real training provided . - No documentation , - Directly pushed into complex projects and expected to work independently as manger can’t be bothered with questions - Employees are not heard , mentally frustrating and demotivating - loud unprofessional manager with high handed approach - can not complain as they have been around for 15 years - not treated as part of the group if you are an immigrant - Managers are in a position to compete with the employee so reviews are biased - managers work from home and do not put in hours .

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  6. "No Transparency | Deceive Employees before They Join"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at FactSet full-time

    Pros

    They claim they have a resilient business model

    Cons

    1) Only tell employees half truth when offering them the job. Geez, why do you have to even trick people to join you? 2) Policies that will affect your benefits, salary, progression are not told upfront to you before you joined. 3) super slow systems - there is a reason why their terminal is half the price of Bloomberg's 4) mismatch of employees' talents and job requirements and they are reluctant to let you move other departments where your skills best matched. 5) A global company that acts and thinks like a small local business 6) Does not care about your personal / career growth 7) No progression

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  7. "Outstanding Company to Work For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FactSet full-time for more than a year

    Pros

    Interesting, Challenging, Good Progression Opportunities, Focus on Development, Great Working Environment, Collaborative

    Cons

    Hierarchical structure, very little else

  8. Helpful (4)

    "Heavily bureaucratic, low-quality management, deprecated tech, below market rate salaries"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FactSet full-time for more than 3 years

    Pros

    free lunch free drinks (most with a lot of sugar and caffeine of course) assistance in getting CFA, (irrelevant for most developers) office location is fine

    Cons

    Management treats its staff as garbage. Expect to get bombarded with big or impossible tasks and be punished for not meeting the deadlines. You will spend half of your time planning the work, writing reports and going to the meetings. Most of the tech-stack is either in-house built or heavily deprecated(30-40 years). Stackoverflow will not help you - the only way to find answer on your question is by asking your co-workers, that do not have time for you because they have very strict timetables and are heavily overworked. At least half of the office stays late hours regularly. Staff is split into teams with minimal co-operation. Training took a lot of time but was irrelevant. US office seems to have problems communicating with rest of the world - especially London. Not surprisingly, developers come and go at a high rate. Those who stay there are the ones who never worked in another company and assume it is like that everywhere.

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  9. Helpful (3)

    "Ideal for slackers"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FactSet full-time for more than a year

    Pros

    - Nice, friendly people - Good first job as you get exposure to the industry and technologies

    Cons

    - Middle management is extremely poor - People get away with delivering bad quality work or doing nothing as there are no consequences - The culture overall encourages mediocrity as performance review is purely based on tenure so hard work or competence does not make a difference - Not the best place to work for people who want to deliver high quality work or work in a professional environment where everyone does their job

  10. "Too big."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Support Analyst in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FactSet full-time for more than 5 years

    Pros

    Central London work location was nice

    Cons

    Being made redundant wasn’t ideal

Found 1711 reviews