Fair Health Reviews

3.3

49% would recommend to a friend

(19 total reviews)
avatar

Robin Gelburd

49% approve of CEO

52% positive business outlook

Fair Health has an employee rating of 3.3 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

19 reviews
1.0
4 Feb 2016

Sales people BEWARE, revolving door

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FAIR Health is a Non Profit that benefited from the NY lawsuit against Ingenix. They hold claims based data from that settlement and try to position themselves between Payors and Providers to set fee schedules and benchmark provider billed amounts by zip code. If you're a support role other than sales/marketing the company is somewhat stable and has nice benefits package.

Cons

The leadership built purely from a legal and academic establishment. They have literally no understanding of a sales and marketing culture, strategy or plan. They see healthcare from an academic viewpoint vs. broken system that needs data to evolve. They position having "19 Billion" claims, but this is due to Ingenix data back to 2002, that is not accessible due to varied validation processes. New data (since 2011) lacks the fields necessary to do any clinical analysis and is useless for anything other than OON claims and benchmarking billed Charge Master trends. Their own CIO told us internally the data "is crap". They want to increase deal values and revenue without the product to sell.

1.0
9 Nov 2019

Authoritative Culture

Recommend
CEO approval
Business outlook

Pros

Compensation is generally above market averages and overall offers good medical benefits. Somewhat flexible work from home policy. For a smaller company, we have a fairly steady revenue stream from longstanding clients.

Cons

Beyond talent, experience and qualifications, the most important aspect of being successful here is the ability to get with the President's program regardless of your job level within the organization. No matter the idea or direction, a person's role is to simply complete the task at hand. Even if it could have significant levels of impact towards the business (ex: product development, new business lines), there is no room for strategic questions as it will come off as confrontational. Employees who have generally been with the company for numerous years are well-compensated, seasoned individuals not looking for further professional growth and development. Several positions are revolving doors due to misalignment with job responsibilities described during the interview process vs. what's expected during the start of employment. There has been high turnover from both ends, quick terminations for newer staff members who have not been able to adjust and others fortunate enough to leave on their own. Leadership lacks strategic focus, sets unrealistic expectations and creates a state of constant hysteria, which makes for quite a toxic work environment.

2.0
11 Jan 2019

Executive Director

Recommend
CEO approval
Business outlook

Pros

small company feel, entry and mid tier employees very competent, knowledgeable and pleasant.

Cons

company is organizationally misaligned (stovepiped), unclear business strategy, lack of customer focus, missing product management function, culture of censorship and fear at the executive level.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 21 Fair Health reviews submitted anonymously by Fair Health employees. Read employee reviews and ratings on Glassdoor to decide if Fair Health is right for you.