HC-One Reviews | Glassdoor.co.uk

HC-One Reviews

Updated 26 Jun 2019

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Found 232 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
82%
Approve of CEO
HC-One CEO Justin Hutchens
Justin Hutchens
49 Ratings
Pros
  • "Kindness is through all we do at HC-one(in 27 reviews)

  • "Kindness agenda which translates into more compassionate care for Residents(in 11 reviews)

Cons
  • "I have found no downside at HC-One(in 19 reviews)

  • "Some carers are brilliant some just want to sit and do nothing(in 15 reviews)

More Pros and Cons
  1. "Compassionate leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Assistant in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HC-One full-time for less than a year

    Pros

    Seemed very genuine at loss of a family member but not told what they allow or will pay for my time off most employers offer a week paid and as my family member is in the North East 2 days would not cover this but still not told of allowance and scale of pay for this

    Cons

    Information not forth coming on asking

    HC-One2019-05-10
  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Birmingham, England

    I have been working at HC-One full-time for less than a year

    Pros

    Work environmental is very great

    Cons

    Personally, none. Loved working there

    Advice to Management

    Convert to a hospital

    HC-One2019-06-24
  3. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 

    I worked at HC-One full-time

    Pros

    Big company for the buisness

    Cons

    micro management by peers above

    HC-One2019-06-08
  4. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Bishopbriggs, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at HC-One full-time for more than 8 years

    Pros

    Enjoy working with elderly Very accommodating with child care needs

    Cons

    Not hiring staff with enough experience

    HC-One2019-06-06
  5. "Awful!!"

    StarStarStarStarStar
      Former Employee - Care Assistant in Harrogate, England

      I worked at HC-One full-time for less than a year

      Pros

      Not much at all. Wouldn’t bother

      Cons

      Awful management, incredibly long hours and expected to work 12 hour shifts back to back with not many breaks.

      HC-One2019-06-26
    • Helpful (1)

      "I feel sorry for the staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Healthcare Assistant in Northwich, England
      Doesn't Recommend

      I have been working at HC-One full-time for more than 3 years

      Pros

      Hard working, attentative staff

      Cons

      Poor manager, no additional support

      HC-One2019-05-18
    • "Poor senior management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in Huddersfield, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at HC-One full-time for more than a year

      Pros

      Great company. Well maintained properties. Great training tools. For carers. Not bad salaries

      Cons

      Aggressive regional management Claim they use a dependency tool. Poor hca pay rates. No overtime Too much pressure on management to fill beds

      Advice to Management

      Calm down. Respect the pressures of your home managers Sack your regional directors. And start a fresh. Don’t be southern cross. Again !

      HC-One2019-06-09
    • Helpful (1)

      "Don’t do it"

      StarStarStarStarStar
      • Culture & Values
      Former Employee - Staff Nurse in Glasgow, Scotland
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at HC-One full-time for more than a year

      Pros

      Some of the staff are hard working and very friendly

      Cons

      No appreciation of anything you do, management have no interest in the residents or staff well being. All about bodies in beds. They throw loads of useless in-house training at you, drain the very life force from you, then when you can take no more and hit rock bottom they have you where they want you... feeling grateful anyone has employed you

      Advice to Management

      Get off your high horse listen to your staff personally they shouldn’t be allowed to be in the care business , as they certainly don’t care, when ppl leave maybe you should look at why you can’t retain staff

      HC-One2019-06-07
    • Helpful (2)

      "Should be ashamed to call its self a care company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Registered Nurse in Liverpool, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at HC-One full-time for more than a year

      Pros

      Regular wage,unlimited overtime,some lovely colleagues

      Cons

      HC 1 lack up to date facilities, to enable nurses to perform in an up to date manner. Reems and reems of paperwork. Nurses are not paid for breaks yet never get any. Care plans are nearly always never adequately written nor reviewed due to time constraints,staff have no choice but to go in on days off to complete reviews. Office staff go to dinner together and expect nurses to answer the phones!!! Don't understand the...

      Show More

      Advice to Management

      Stop living in your ivory towers and visit homes and see what real hard work is!

      HC-One2019-06-06
    • Helpful (2)

      "Poor care and culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Darlington, North East England, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at HC-One full-time for more than a year

      Pros

      People work hard with no thanks.

      Cons

      Poor management. Poor link between head office and homes. Residents poorly treated. No PPE and support due to profit focus with off shore investors. Hone staff do their best but focus is P&L not delivery of service to vulnerable adults. No support for homes. CEO DOES not see true picture. Head office amazing but does not come down to majority of workers in homes. No PPE as orders being refused. Managers in tears and...

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      Advice to Management

      Listen to home staff and act on concerns stop covering own interests and act in best interests of those you are meant to care for.

      HC-One2019-06-03
    Found 232 reviews