Does Hallmark Care Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, Hallmark Care Homes employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Hallmark Care Homes. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Hallmark Care Homes?

59% of Hallmark Care Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hallmark Care Homes 2.9 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hallmark Care Homes?

Care Assistant (18) , Carer (7) , Customer Relationship Manager (7) , Health Care Assistant (5) , Manager (5) , Business Administrator (4) , General Manager (3) , Hospitality Manager (3) , Registered Nurse (3) , Carer Assistant (2) , Hostess (2) , Kitchen Assistant (2) , Lifestyles Lead (2) , Recruitment Coordinator (2) , Senior Team LEader (2)

What are the pros of working at Hallmark Care Homes according to real employee reviews?

"Its just a great team to be part of!" ((in 17 reviews)); "Great pay, truly cares, good training" ((in 8 reviews)); "Pay is good and overtime helps" ((in 7 reviews)); "Company as a whole appears to be working towards great things like diversity & inclusion and really wants the best for all team members and residents." ((in 6 reviews)); "Benefits, family run business, excellent support" ((in 5 reviews))

What are the cons of working at Hallmark Care Homes according to real employee reviews?

"Management are an absolute shambles." ((in 9 reviews)); "Long hours and sometimes emotionally draining but the job is rewarding" ((in 5 reviews)); "Highly slow or almost no carer development and lots of bullying among others ." ((in 5 reviews)); "Managers need to fight for us on the front lines, not sure if they know the struggles or not but if they do they need to fight for more help from the people on top!" ((in 3 reviews))

What are the top reviewed Hallmark Care Homes locations?

Billericay , Rugby , London , Cardiff , Ipswich , Banstead , Henley on Thames , Leigh-on-Sea , Lightwater , Brighton , Royal Tunbridge Wells , Wokingham , Girton , Bucklesham , Westcliffe , Cambridge , Basingstoke , Puddle Dock , Eastbourne , Woking , Worthing , Henley , Colchester , Wimbledon

Hallmark Care Homes Reviews

3.1

59% would recommend to a friend

(138 total reviews)

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Hallmark Care Homes has an employee rating of 3.1 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hallmark Care Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews

4.0

9 May 2026

Positive environment but feedback could improve

Care assistant

Recommend

CEO approval

Business outlook

Pros

Positive working environment and high standards.

Cons

Sometimes lack of feedback on performance, a lot of expectations.

3.0

2 May 2026

Training and growth opportunities, but heavy workload

Clinical manager

Recommend

CEO approval

Business outlook

Pros

Lots of training and growth opportunities

Cons

The work load is a lot

Hallmark Care Homes Response

1mo

Thank you for taking the time to leave a review and all your hard work so far. We know this isn't an easy job which is why we invest in our team members in term of training opportunities and career growth- we want them to be the best they can be and be full-filled in their role.

1.0

4 Mar 2026

Poor

Healthcare assistant

Recommend

CEO approval

Business outlook

Pros

Work culture at the work place

Cons

Highly slow or almost no carer development and lots of bullying among others .

Hallmark Care Homes Response

1mo

We are sorry the role was not what you expected and wish you the best in your future career.

Viewing 1 - 3 of 138 Reviews

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