Helcim Reviews

4.0

76% would recommend to a friend

(135 total reviews)

Nic Beique

77% approve of CEO

75% positive business outlook

Helcim has an employee rating of 4.0 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helcim employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

135 reviews
1.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Nothing positive about working at helcim

Cons

Micro managing, Fast Burnout, High turnover, No work-life balance, Unfit leaders, Delusional CEO

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Helcim Response
3y
We're sad to hear that this is your impression of Helcim and we recognize the unique aspects of our culture including high impact work and the challenges that come with fast-growing organizations are not a fit for everyone. Startups and companies like Helcim are not for everyone so we do encourage spending the time upfront to understand the work environment which we're also happy to candidly share with anyone interviewing with us. This can save you a lot of time, and help you make the best career decision for you. Working at Helcim requires passionate people who are excited about our journey and who are willing to put in the work to build something special and you'll see this in other Glassdoor reviews. These reviews are far more reflective of what it's like to be a team member. We hope to attract people who share our core values, are excited to shake up the payments industry, and are full of passion, integrity, and talent. We wish you the best in your career and your next endeavor.
1.0
29 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Working alongside some of the kindest, smartest, and most genuine people in my career by a long shot. A great opportunity to work for one of the darling startups of Calgary that could propel you further into your career.

Cons

Have you ever lived in constant fear that you're about to be let go? Have you ever turned up to work and the person who you are sitting beside isn't there and their desk has been wiped clean? Trying to reach out to someone to introduce yourself but your email bounced because they've been let go last night after only being on board one month? Welcome to Hell Simulator 2000. You'll quickly get desensitized to hearing the company has parted ways with an employee, and literally no one is safe. Managers, senior leaders, and even top individual contributors are let go for seemingly no apparent reason, or because they can't hit some unobtainable target or KPI that has been set by "the board" or the CEO. It is quite fitting that the business specializes in POS systems because the CEO could certainly be branded with the same acronym, different meaning, if you catch my drift. Prepare to work on something and have the CEO meticulously micromanage the entire process - or even worse, force the marketing team to release it into the world months before it's even ready for even internal testing, making the whole customer experience hot garbage. It's an act of absolute desperation to conjure up some sort of relevancy because even the senior management knows it's a sinking ship. The CEO has also created a KPI that employees must work 50 hour weeks, even though this isn't in anyone's contract, and has offered incentives to employees that comply, as some sort of a cruel carrot-chasing treadmill burnout trap. This was offered instead of a salary raise after the company had publicly raised Series B, by the way. Don't like it? Sure, hand back your company laptop please and don't let the door hit you on the way out. Advice to interviewees: don't bother - you can do better. Don't be fooled by the colorful brand - it's smoke and mirrors from a previous era. You'll be grossly underpaid, overworked, and walking on eggshells until the day you are ruthlessly let go.

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Helcim Response
1y
Working in a startup environment like Helcim requires a lot of hard work and putting in extra to build an incredible company. Of course this isn’t for everyone, but many of us choose this adventure as an opportunity to build a thriving tech company right here in Calgary who is ready to compete with giants. While we read here that this experience wasn’t what you hoped, we do work in an environment where trust and transparency are essential characteristics of our day to day, and state that these comments are not representative of this commitment.
1.0
31 Mar 2023

Headless "Startup"

Recommend
CEO approval
Business outlook

Pros

- Great middle management. True MVPs holding the company up

Cons

- Long working hours. Sacrifices in personal life expected - No respect for personal life. Even on vacation or important events, employees will be contacted through direct messages. Work-life balance next to zero. - Not so great benefits - Toxic work environment - superiority complex - Under-qualified Product team. Pushing forward with features with little research, disregards developers' concerns over best practices and security. Led to technical debt. - No clear direction or vision - things always getting rebuilt or scrapped. - Preach transparency and candidness, but upper management can't handle criticism or concerns and brushes them off. - Lots of Kool-Aid drinking and propaganda floating around the office. Upper management preaches false claims to boost morale. - Dinosaurs that think remote work is bad. Hybrid approach only a front to feel important and power trip over seeing employees in the office. - Low salaries - underpays by a large margin. Options are used as a bait. - Ignores employees mental health - normalizes burn out culture and over working - No accountability from upper management - will always shift the blame down the command line. Don't fall for their excuse that startups aren't for everyone or that employees are making an impact. This is just an excuse to justify their unethical work practices.

avatar
Helcim Response
3y
We're sorry to hear that this is your impression of Helcim. We recognize the unique aspects of our culture including high impact work and the challenges that come with fast-growing organizations are not a fit for everyone so we do encourage spending the time upfront to understand the work environment which we're also happy to candidly share with anyone interviewing with us. While startups can require long hours and hard work, the mental health and overall wellbeing of the team is very important to us. Helcim is regularly working to find new ways to support all team members so they can be ambitious in their personal and professional lives. Working at Helcim requires passionate people who are excited about our journey and who are willing to put in the work to build something special and you'll see this in other Glassdoor reviews. We believe these reviews are far more reflective of what it's like to be a team member. We hope to attract people who share our core values, are excited to shake up the payments industry, and are full of passion, integrity, and talent. We wish you the best in your career and your next endeavor.
Viewing 1 - 3 of 135 Reviews

Glassdoor has 137 Helcim reviews submitted anonymously by Helcim employees. Read employee reviews and ratings on Glassdoor to decide if Helcim is right for you.