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      Homethrive

      Engaged employer

      Homethrive Reviews

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      3.0

      44% would recommend to a friend

      (34 total reviews)

      Dave Jacobs and David Greenberg

      50% approve of CEO

      40% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.3

      Diversity and inclusion

      3.2

      Culture and values

      2.9

      Senior management

      2.6

      Compensation and benefits

      2.5

      Career opportunities

      Homethrive has an employee rating of 3.0 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Homethrive employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      34 reviews
      1.0
      31 Mar 2026

      Bait and switch

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Admirable mission, people who care, remote work

      Cons

      I was hired for a new position, with descriptions of supporting a specific project. When I onboarded, it turned out the project (and my performance expectations) were completely different. I was hired under one supervisor and moved to another within 3 weeks of my start date--and I found out by checking the company org chart. There is a severe lack of communication, and an unclear purpose.

      avatar
      Homethrive Response
      2w
      Thank you for sharing this feedback, and we're sorry your experience didn't reflect the role you were hired for. Starting a new position only to find the scope and expectations have shifted is genuinely disorienting, and learning about a reporting change through the org chart rather than a direct conversation falls short of how we want to treat our team members. We take this seriously. Clear communication from day one, especially during onboarding, is something we're committed to improving. This feedback alone gives us enough to make meaningful changes, but if you ever want to share more, we welcome the conversation.
      1.0
      19 Mar 2026

      Beware

      Concierge
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully Remote Rewarding work helping caregivers with resources to care for their loved ones.

      Cons

      Experience does not matter to the leadership team. Their members suffer from the lack of competent decisions and maturity on the leadership team. They are constantly pushing us to do more and let people go with no regard for our workload. The Care Guides believe they are superior; leadership gives them all of the credit for what we accomplish as a team, and the Care Guides treat concierges disrespectfully. The owners will lie to you and make you feel safe to bring issues to their attention. I witnessed 2 of our best concierges fired for bringing serious concerns to the owner's attention. They cared about our members and were trying to help improve things on behalf of the concierge team and improve the members' experience. I learned a lot from them and thought they should have been leading our team, but instead of promotions, they were fired. This has left me with feelings of confusion, affected the morale on our team, and led to a lack of trust in the leadership team ever since this happened. If you are not a Social Worker with a Master's Degree, they will treat you like you are less than. Most of their Care Guides lack experience, and the experienced team members are treated poorly simply because they are not social workers with a Master's Degree. The company is not a good place to work. The narcissistic Care Guide managers will make your life miserable.

      avatar
      Homethrive Response
      2w
      Thank you for taking the time to share your experience; it's clear you care deeply about the members you serve and the team around you, and that dedication means a lot. Reading your review, we can hear real frustration and hurt, especially around the colleagues you respected and what happened to them. We won't dismiss those feelings, and we don't want you to feel like this is a form response. We genuinely want to understand what you've been experiencing. If you're open to it, we'd encourage you to connect with HR directly, not because we want to manage a situation, but because we'd hate for someone who has given 3 years to this team to feel unseen. That conversation can be as private and candid as you need it to be. Thank you again for speaking up. Your voice matters here, and we hope you know the door is always open.
      3.0
      10 Jan 2026

      Not a secure company

      Enrollment specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to be if you enjoy helping elderly and their families.

      Cons

      This is not a secure place to work. We have had 3 big layoffs 2025/26, the third being just after the new year. No one was given any notice ahead of time so they could get ahead and look for new employment. After each layoff we are told that it will not affect us, but obviously that is not true. Very sad to watch staff who enjoyed their work to be cut one after another. We are all holding our breath waiting for the next layoff to roll in.

      avatar
      Homethrive Response
      2w
      Thank you for this feedback. Navigating change is never easy, and we understand that uncertainty can take a real toll on the people who show up every day committed to our mission. As a startup operating in healthcare/care advising, we are deeply affected by shifts in healthcare funding, policy, and the broader economy, which can require us to move quickly and make difficult decisions to ensure the company's long-term viability. Those decisions are never made lightly, and they are never a reflection of the value our team members bring. We genuinely value people like you who care deeply about the work, and we don't take that for granted. We're focused on building a more communicative environment so that our team feels informed and supported even during uncertain times. If you'd like to share more or have questions, our HR team is always open to hearing from you directly.
      Viewing 1 - 3 of 34 Reviews
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      Glassdoor has 35 Homethrive reviews submitted anonymously by Homethrive employees. Read employee reviews and ratings on Glassdoor to decide if Homethrive is right for you.