Hotjar Reviews | Glassdoor.co.uk

Hotjar Reviews

To filter reviews, or .

Found 21 reviews

5.0
StarStarStarStarStar
Rating TrendsRating Trends
100%
Recommend to a Friend
100%
Approve of CEO
Hotjar CEO David Darmanin
David Darmanin
16 Ratings
  1. Helpful (2)

    "A great company that listens to and implements feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Stack Developer in Newcastle, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time (Less than a year)

    Pros

    Hotjar really listen to feedback and implement it to improve the company. This isn't just the leadership either; it genuinely feels like everyone in the company will take suggestions on board and see how we can make the company better for our customers and the rest of the team. The company puts a lot of effort into supporting working remotely. Because working remotely is a core part of who we are, Hotjar doesn't...

    Show More

    Cons

    While having the freedom to sort your own expenses is good, the process for tracking it takes some getting used to at first. You'll definitely need to put it in your calendar as a weekly process!

    Advice to Management

    Keep learning, keep taking on feedback and keep doing a great job!

    Hotjar2018-10-15
  2. Helpful (4)

    "Best job and company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time for more than a year

    Pros

    Great people make the difference in any job. Everyone works hard and the company encourages us to take down time with generous vacation time and bonuses throughout the year. Lots of opportunity to grow and take on more responsibility.

    Cons

    A bit understaffed currently but only due to massive growth and the hiring teams are actively hiring. The long recruitment process means that people stay once hired and that they are much better fit than a quick hire.

    Advice to Management

    Keep up the great work!

    Hotjar2017-10-04
  3. Helpful (8)

    "Vibrant, Progressive, and Fun Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Hotjar full-time

    Pros

    There's a ton...100% remote workplace. Hotjar does not care where you work. The management team realizes people work best when they are trusted, empowered and comfortable. There's also some amazing perks like 40 days of paid leave a year, a home office budget, company retreats and more. My co-workers are wicked smart and our product is amazing. It's an amazing place to work.

    Cons

    Because we're 100% remote it can sometimes be hard to get in contact with the person you're trying to connect with when you're trying to connect with them. They could be on the other side of the world. We've got the tools in place to facilitate this but it takes some getting used to.

    Advice to Management

    Continue to maintain the really strong focus on company culture. It's what makes Hotjar special.

    Hotjar2016-12-20
  4. Helpful (3)

    "Best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Hotjar

    Pros

    Hotjar have an incredibly refreshing approach to how they treat their employees - they don't just say they're going to treat us well, they demonstrably act on it. As well as the freedom and flexibility of being a fully remote company, and an insanly great benefits package, the culture at Hotjar is one of growth, support, and fun. Us developing and improving as employees can only ever be a good thing for the company, and...

    Show More

    Cons

    I haven't yet found anything negative I'd be able to say about Hotjar.

    Advice to Management

    Keep it up!

    Hotjar2016-12-19
  5. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time (Less than a year)

    Pros

    The hiring process is great, the concept of doing a task and allowing you to be fully involved with the team gives you a very good idea of the company before you actually join. In general, awesome company to work for, you know that the company really takes care of the employees and on top of that the product is great and overall the company has a very bright future ahead. The team is very diverse with a very open culture...

    Show More

    Cons

    Can't really think of anything that's a con per se. One thing to think about is that working remotely might take some getting used to if you've never tried it before but it can open a world of amazing possibilities.

    Advice to Management

    Keep up the good work!

    Hotjar2019-01-29
  6. Helpful (7)

    "A dream company to work for but know what you're getting into!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time for more than a year

    Pros

    * I actually enjoy the work that I get to do every day. Now I'm not some crazy person that LOVES to work and never has bad days, but overall I really do enjoy the work that I get to do and the impact it makes on the company. * And on that note, it is great to actually see how each team's work and individual's work actually influences how Hotjar grows. Everything and every one matters. This is not a place where you...

    Show More

    Cons

    * Being based in the US means being a contractor is hard. I pay for my own insurance and contribute to my own retirement, which isn't what I've been used to as a W2. Of course I was aware of this from the very start and in my situation, the compensation and the perks outweigh this negative. * Remote life is not for everyone. It can be lonely, you can get stir crazy, and truly takes dicipline.

    Advice to Management

    Continue to hire smart but also make sure to weed out those that can't keep up. With such a high-velocity company, it only takes a handful of mediocre performers to slow down a whole department.

    Hotjar2018-10-04
  7. Helpful (2)

    "Hands down the best company and team I've ever worked with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time (Less than a year)

    Pros

    Where do I even start? This is the happiest, most productive I've ever been at a company. The team is composed of some of the most intelligent people I've ever known and everyone is committed to delivering the highest quality work. The culture is outstanding. I've never worked somewhere where I've felt as much trust as I do from my teammates and leads here at Hotjar. There is zero micro management. I have the...

    Show More

    Cons

    None. Absolutely, positively, 100% none. (I would have just said none, but turns out Glassdoor has a 5 word minimum even for the cons section)

    Advice to Management

    Keep it up and thank you!

    Hotjar2018-10-04
  8. Helpful (1)

    "Awesome colleagues and super-interesting technical challenges."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time for more than 5 years

    Pros

    Everyone at Hotjar always strives to better themselves, the product, and the company.

    Cons

    Since we're very selective about our hires there's sometimes an issue to find enough great people to help us realize our vision.

    Advice to Management

    Keep the culture strong (already doing great work there)!

    Hotjar2018-10-06
  9. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time

    Pros

    Great team of people and very inclusive atmosphere.

    Cons

    Interview process takes some time to complete but worth it at the end.

    Advice to Management

    Keep doing what you're doing :)

    Hotjar2018-05-23

    Hotjar Response

    May 25, 2018VP of Operations

    Thanks for the review and feedback! It means a lot.

  10. Helpful (2)

    "Remote working done right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Stack Developer in Lija
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar for more than a year

    Pros

    Top reason to work for Hotjar is the culture. We work in a completely remote team, yet I feel I know the other team members better and closed than in any job I've had before and the trust between co-workers is on an unprecedented level. Apart from that, we also get to work on a game-changing product, with constant new challenges and opportunities for growth. On the latter, we're also always encouraged to learn and...

    Show More

    Cons

    Going to be hard to ever find something this good again.

    Hotjar2017-08-23
Found 21 reviews