Intertek Reviews

3.1

46% would recommend to a friend

(2,505 total reviews)

André Lacroix

39% approve of CEO

42% positive business outlook

Intertek has an employee rating of 3.1 out of 5 stars, based on 2,505 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intertek employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

There are some really nice people who will for the most part help you wherever they can

Cons

Terrible management, site director focus is strictly on financials so little to no attention to employee wellbeing and a lot of cost-saving initiatives (not for the better) are being introduced. There is no presence of the HR on site or virtually, this has been raised several times even to the director and nothing changes. Due to the issues on site, it seems that there is a intention of creating a lack of HR in order to formally "stay blind" to the bullying and inappropriate work culture. Very toxic environment, 80% of employees throughout the entire business are unhappy and open about it. Overtime is paid however there is no work life balance due to it, and this overrules the flexi-time hours as a perk. Current site director is a bit like a facist leader, implementing processes without inputs and essentially forcing senior management to "make them work". No internal project management so very poorly managed projects that go live without being ready or go live with a ridiculous amount of issues and hindering to the business as they lack functionality. There is an incredibly shocking discrepancy in pay across the business, especially in the lab. Director responds to staff enquiries that they perform ongoing benchmarking (however they obviously do not benchmark to current staff, this is only done for new employees). There are a lot of politics with job titles, lack of clear job descriptions and accountabilities and this influences pay but also provides management justification to not give you a raise. For example, you will have Project Coordinators or Associate Project Managers doing the exact same work as Project Managers, however they are paid 10-15k less than most PMs. There is also an ongoing joke within the company where if you have a day off, people ask how your interview went. There is site wide bullying, openly bad mouthing other employees and this will even come from Senior Management. It's incredibly inappropriate and unprofessional. There is also gaslighting and visible special treatment to employees, management may witness inappropriate staff behaviour but little gets done about it. Staff will raise issues and concerns including proactive solutions to current systems however little action gets done.

1.0
9 Jan 2018

10X is a joke

Recommend
CEO approval
Business outlook

Pros

Basic salary ok and work with a great team.

Cons

No confidence in senior management who only care about profit for shareholders and bonuses for themselves. We cant get things needed to run the business but there is money for management jollies around the world.

2.0
10 Feb 2017

Bit of a shambles

Recommend
CEO approval
Business outlook

Pros

Pay is ok if you're at the right level Varied roles on offer Can actually be funny listening to the management rhetoric when the reality is so far from the image

Cons

Limited career progression - almost all management hires are external (usually from Inchcape) Clueless HR, none of the policies have been updated for 4 years and no one follows them anyway Mercenary Exec team, massively profligate with their own reward and benefits, yet slash valuable support services to save a few £ No investment in IT infrastructure, hopelessly out of date finance systems Addicted to spreadsheets Business is run by Operations, hence more about customer service than actually bringing in cash. Finance just seen as an obstacle.

Viewing 1 - 3 of 2,505 Reviews

Glassdoor has 3,278 Intertek reviews submitted anonymously by Intertek employees. Read employee reviews and ratings on Glassdoor to decide if Intertek is right for you.