- Work environment involves crab mentality
- Asking tasks that are not part of job description
- additional tasks but salary is not increased
- no work life balance, need to go office on saturdays and holidays
- need to call even though shift has ended, added to the reason why there’s no work life balance.
it’s recommendable that they should hire a night-shift CSR to monitor 2nd trip and night del truckers instead of making one day-shift CSR extend more work until night