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Kinetix Technology Services

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Kinetix Technology Services Reviews

4.0

76% would recommend to a friend

(51 total reviews)
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Pratap Mukherjee

77% approve of CEO

72% positive business outlook

Kinetix Technology Services has an employee rating of 4.0 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kinetix Technology Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
1.0
14 May 2018

CTO Physically Assaulted Me Multiple Times

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At present, the cons so significantly outweigh the good times that I'm not able to honestly reflect on them in any way other than the CEO manipulating me into believing I was happy, even when my body and mind told me I wasn’t. My loyalty to the CEO limited me from recognizing how truly unhappy I was. And I was so unhappy, so stressed, and in such a breakdown, that one time, while at coffee with my CEO, I collapsed onto the ground outside a cafe and my husband had to leave work to come pick me up. He then helped get me the medical attention I needed for the stress and anxiety that was manifesting in physical symptoms. That’s how stressful and physically demanding the work environment was.

Cons

For this section of my review I’m sharing how my stand for a harassment-free workplace resulted in my departure, my realization that this wasn’t an isolated incident, and how power-dynamics is a culture-wide issue within the Kinetix workplace. During a company sponsored event in late 2017, the CTO punched me in my pelvic region. When I confronted him saying, “you just punched me in my [pelvic region],” he denied it and continued to physically assault me (while asking me why I’m so beautiful), as I forcibly pulled myself away. In the three weeks that followed this incident, I fell apart both mentally and physically. I was told by the CEO that a business decision needed to be made in order to retain the the CTO. My CEO even asked me not to involve HR in the matter, stating it would be an indicator that I didn’t trust him to handle the harassment issue at hand. I felt fortunate that I was comfortable enough to reflect that request back to him, and tell him how inappropriate it was. This left me feeling abandoned and unprotected by my CEO, who was both my friend and mentor. I felt ostracized and alone at a depth I’d never felt before. It took me about 5 months to truly reconcile that I saw all this coming; I saw it happen to other women and men. During my workplace investigation, it was revealed to me that in the same conversation, the CTO would be asked to stop making men at our office uncomfortable - I’d personally witnessed the CTO hitting our male coworkers in their man bits. In addition, there were multiple levels and types of bullying occurring in every-which direction. From the CTO specifically, lots of bullying people into drinking. Early in my tenure, my CEO even asked me to spend time drinking with the CTO, stating that it was a good way to bond with him. In June/July 2017,, I’d reported physical assault of my CTO kissing me at a company event. When I told the CEO about it, he said, “I’ll talk to [the CTO].” As later confirmed by the CEO, there was no written warning and no addition of a sexual harassment policy (at the time, Kinetix, a 13-year old company, had no sexual harassment policy). They’ve since added a sexual harassment policy, and the CEO claims it’s a “zero tolerance policy,” which I find surprising, because I’m gone, and the CTO still remains at the company. And it’s the CTO who’s repetitively kissing women without consent, and touching other employee’s private parts. But if you ask the CEO, he’ll tell you it’s a “zero tolerance policy.” There is a serious lack of consistency in how Kinetix treats sexual harassment issues, and it absolutely takes consideration for rank, tenure, value, and general-likability from others. I know this with certainty as there were other men at the office (entry-level) who were written-up or fired for harassment of women (myself being one of those women harassed by one of those entry-level men, who was written up and later fired). With deep regret, I'll also share that one of these young men later committed suicide. I take personal responsibility for the lack of inclusion we showed that man during his tenure at Kinetix. It was a truly exclusive environment with so much bullying. As many of the other reviews highlight, being on the management team makes you elite and powerful, but even on the management level, we still had our own power-dynamics issues, as I’ve just outlined. I truly cannot recommend that anyone work here.

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Kinetix Technology Services Response
8y
We are truly sorry for your pain and that your experience did not match our intention of having the best company culture you have ever worked in. Keeping the confidentiality of all parties in any HR-related issue is important to us, so we can’t provide a more complete picture here. We can say that we handled this complaint very seriously and consistent with the whole set of facts that we had, and with our values. It is important to note that it is absolutely not true that we made a “business decision” to keep this manager - we firmly believe that someone’s role at the company should not play a role in how complaints are handled, and it did not in this case. We have been and remain committed to fostering a safe, fair and equitable workplace for everyone. To current employees, if you experience or witness actions inconsistent with this, it’s vitally important that you report this to your manager or any manager that you are comfortable approaching so we can continue to create a culture we’re proud of.
1.0
19 Oct 2017

Work here if you don’t have a life

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few good people who work here

Cons

Kinetix will suck the life out of you. There is no work life balance unless you are non-technical and are part of management. Take a look around at the employees and you will notice that there are little to no employees with families. Your family and friends will no longer know you. The ability to reply to a text from your friend? Yeah, goodbye. Your mom texted you to tell you something important? Oh, oops.. I didn't see your text for 2 days. Your friends and family will wonder what happened to you. The "team" meetings that happen two to three times a week with a catered lunch is a means to keep you inside the building to keep on working. Ask anybody who works there how often they leave the building to go out to eat lunch. I can count the number of times that I've actually left the building out to eat lunch on one hand the whole time I've been there. (Going to the café downstairs does not count as going out to lunch). Management solicits feedback from employees only to do nothing about it. There are people in management roles that have no reason being in management. Employees will cheer for you when you still come in to work after a week of being there like its such a great achievement, because it really is. Many positive reviews that are posted here are due to "Cases" being open in the employees' queue telling them to place a review on Glassdoor. Who wants to put a real review if you’re still an employee here? Management will search for the person who places a negative review here.

1.0
28 Jul 2017

Avoid Kinetix

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some very nice people. Company events are frequent, and fun.

Cons

As with most other reviews on here, there is no work/life balance. Kinetix treats you like they own you. Everyone is expected to be available 15 hours a day. That is not an exaggeration, you are absolutely expected to be available during a daily 15 hour window. The company is top heavy. There's 1 manager for every two grunts. Most managers are in a non-technical role, and are non-technical people, yet all seem to have authority to direct the grunt's. The CEO is a self-professed “armchair psychologist”, and uses the company as his personal psych experiment. You will fill out surveys, evaluations, personality quizzes, etc on a weekly basis. If not coming from the CEO’s pet project, it will be your manager sending you surveys, because they are unable to competently manage people on a personal level, in real time. The managers are just as busy firefighting as the grunts are, which is irrelevant because they lack the leadership skills to manage people even if they had the time. The company has been around long enough to have grown out of a reactive chaos model, into a more proactive model. They promote instability by focusing on the wrong initiatives, and ignoring processes and organizational structures which mature successful MSPs adopted in the previous decade. Kinetix will never be more than it is today, and will likely shrink away with the next downturn. The company rewrites internal processes every month, to try to counter the previous failed process. Techs are constantly asked to completely learn a new process, given only one or two “heads up” emails in advance. This is another example of the incompetent upper management, writing Word Docs, while completely insulated from the actual issues, with no input from the grunts. Management likes to come across as a company that encourages feedback, but this is really to determine who is in the “circle” or not. Anonymous feedback will be shared in an all-hands meeting, only for the “circle” to take turns taking snarky jabs at said feedback, should it be in any way negative. The “circle” is the worst part. Techs are not graded on their body of work, but are instead subjected to an internal “NPS” score, where 20 or so of your peers will “anonymously” rate your performance, and you will be dismissed for it. Kinetix has given the high school clique firing power. Upper managers are insulated from the NPS score, because it’s fairly well known the anonymity of the feedback isn’t exactly solid. People in the circle have been given the names of negative reviewers. The company can be vindictive, at times.

Viewing 1 - 3 of 51 Reviews

Glassdoor has 52 Kinetix Technology Services reviews submitted anonymously by Kinetix Technology Services employees. Read employee reviews and ratings on Glassdoor to decide if Kinetix Technology Services is right for you.