Dangerous, Illegal and offensive place of "business" - Manchester TDC
Pros
Korn Ferry is a horrible place to work, it markets itself as a leading corporate egalitarian place to work. In Reality, Its nothing like it at all. The only positives are some of the people themselves on the whole. They make the job fun, they are honest and caring and empathetic and share much of this warped environment and at least can rely on each other.
Cons
This detailed review is a combination of Several Ex/current employees experiences in the TDC (Talent Delivery Centre) in Manchester over 18 months. • The first negative many see on arrival, is the poor set up and poor training and onboarding. Many people reported of not having a laptop and/or a phone for several weeks. • We have seen recruiter's receive all sorts of abuse from colleagues in Manchester and London with no action done, rather it was kept quiet and away from the likes of the relevant managers and other London based Manager's. These include: - Casual racism, death threats, threats of violence, casual homophobia and misogyny • One of the longstanding internal recruiters has been known to have given some verbal abuse and bullied one other long-standing recruiter •The slow realisation that the money is what keeps the Recruiters there as there is no progression unless you are a love interest or a mate of one of the manager's.This has been known wide spread in Manchester and it’s become a running theme of conversation in London and Manchester • The other managers are known for their surly behaviour, false promises and a complete apathetic view towards escalating these issues to protect their backsides. • The Managers who manage the Recruiters on various accounts have been known to be so abusive that some recruiters have been that distressed they have had to be pulled off the account. The Internal Korn Ferry Managers managing the recruiters on their accounts are uninterested, treat you like a commodity and ask you to help them with their projects but they take all the credit. The communication is terrible between managers and recruiters. Sometime waiting several days before that happens. Progression plans are non-existent and many recruiters cannot see an end game. • Many false promises are made. Many competent Recruiters and Graduates have been promised new accounts and graduates have been in tears because the move never came into fruition. Recruiters have been promised by internal managers that they will be allocated to a new account and other senior recruiters have been begged to come onto a new account under a new manager, but those promises are never delivered due to the sign off not being with them and the manager having no real power or influence. • The Place has grown so much over the last year it has changed the whole ethos and dynamic/working relationship of the recruiters. Many who were friends now don’t see their colleagues and the environment has turned into a call centre where all the great work that is done in Manchester is not acknowledged and in effect the building has become a chicken factory. Many are unhappy that this has now become their work life of no progression and no appreciation. • There are Recruiters there that are on hugely inflated salaries and are either never in the office due to “sickness” or are scraping by on an account which doesn’t seem to care what the quality of work is. One recruiter was in a situation where he had his work load cut about 75% for no reason at all for 6 months and essentially had no work to do. Again managers didn’t react. Seened uninterested in resolving this which showed how they as usual don't care the funnelling away of their clients money for full time recruiters. • One Recruiter had to leave without notice even though he was verbally promised an extension on his contract and his weeks’ notice was not given. There was a lot of contract and minor illegality I'm sure. • Another competent recruiter was mysteriously asked to leave the business immediately after we were told he just wasn't needed. We found out the official "Manchester managers" story for his manager cronies was that the recruiter was“underperforming” . The recruiter was never made but made clear of what the reasons were nor was there any evidence of agreed development plans, KPIs or disciplinary procedures. if that was the case of dismissal, I'm sure contractually that should have been another minor illegality. It now appears that one of the managers who removed the recruiter, was not wanting their own manager to be told about the wrong doings and issues this recruiter had on the account and other false promises just to protect himself from any questions or actions. The discussion was not brought up with any other managers also and it seems it was done quietly. • The calibre and expectations of the clients are sometime so ridiculous and untenable that the recruiters can’t enjoy their work because of sometimes strict and ever-changing policies. • A leading figure visited us recently and when several of us asked questions about the future and maintaining the “vision” and they struggled and couldn’t answer basic questions or tip-toed round them like a politician. They were asked about Growth, Brexit, Hay Group/Futurestep. • Several recruiters and two managers also left a major account due to the problems and constant firefighting and changes that they had enforced on them from bizzare policies. The time spent on many of the accounts was short because of this reason.
