Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 531 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 368 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 144 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 33 reviews))

What are the top reviewed LanguageLine Solutions locations?

London , Manchester , Liverpool , Leeds , Newcastle upon Tyne , Birmingham , Sheffield , Hull , Lewisham , Kingston upon Hull , Leicester , Truro

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LanguageLine Solutions

LanguageLine Solutions Reviews

2.9

39% would recommend to a friend

(32 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Work/Life balance

2.6

Culture and values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

1.0

9 Aug 2025

Please do not work for them

Interpreter

Recommend

CEO approval

Business outlook

Pros

Booking platform working properly most of the time.

Cons

Low pay Lots of underqualified staff No travel time or travel cost paid Rude staff - very unprofessional

LanguageLine Solutions Response

10mo

Thank you for your review. It's unfortunate your expectations were not met. We continuously look to improve the interpreter experience. Wishing you the best in your future endeavors!

1.0

26 Jun 2025

Working for Language Line Solutions is modern day slavery:

Interpreter

Recommend

CEO approval

Business outlook

Pros

- flexible work from home - good experience in community interpreting

Cons

Shambles and disgrace of a company! Working for Language Line Solutions is modern day slavery: very poor pay (often less than a minimum wage due to waiting times), no supervision, lots of technical glitches and bad line, rude customers. LLS don't appreciate you at all - you're just an interpreting machine. They'll totally exploit you with high pressure and stressful phone calls for an absolute pittance! They charge clients extortionate rates but pay you a small fraction of that. Shame on you Language Line! I honestly don't know who writes these glorifying reviews about them - must be total fakes. No person with a sound mind would write a good review about Language Line unless they agree to be a slave.

LanguageLine Solutions Response

Thank you for sharing your feedback. Interpreting can involve unpredictable, high-stakes situations, which are an inherent part of the role. While we recognize these challenges, we have dedicated teams in place to support interpreters with technical, scheduling, and performance-related concerns. Our compensation is reviewed frequently and remains consistent with industry standards. We appreciate your input and wish all the best in your future endeavors.

5.0

8 Apr 2025

Nice

Interpreter

Recommend

CEO approval

Business outlook

Pros

Good pay and lovely people

Cons

Not enough bookings to make it lucrative

LanguageLine Solutions Response

Thank you for taking the time to share your experience after several years with LanguageLine Solutions. We're happy to hear that you enjoyed working with great colleagues and found the pay to be competitive. We appreciate your feedback regarding booking volume. Interpreter demand can vary based on language, time of day, and client needs, and we know that fluctuations can be challenging. Your insights help us as we continue working to improve the interpreter experience. Wishing you continued success!

Viewing 1 - 3 of 32 Reviews

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Ratings by category

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Please do not work for them

Working for Language Line Solutions is modern day slavery:

Nice

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