Macmillan Cancer Support Reviews

Thank you for taking the time to share your feedback and concerns. Like many organisations, inflation and the rising cost of living have impacted our income, meaning that our charitable spending goes less far and we have had to make difficult decisions to make savings. This includes becoming a smaller organisation and losing some of our greatly valued colleagues. Our colleagues’ wellbeing is critical and we recognise that change and uncertainty can be unsettling. We have a range of support in place for colleagues, including Wellbeing Champions and Mental Health First Aiders, as well as several new workshops to support individuals with navigating change. We’d encourage you to take advantage of this support if you think it’d be helpful. Our transformation work and new strategy will help us ensure we continue to have the most impact for people with cancer who need our support, and to ensure our organisation is set up in an efficient way. As well as our new strategy, this includes our planned move to a new London office this summer which will provide us with a number of benefits including reducing costs, working towards meeting our environmental and sustainability targets, and providing a more inclusive workspace for Disabled colleagues. We have also heard feedback from some colleagues that more progression opportunities are an important part of being a colleague at Macmillan and this has formed a key element of our ongoing reward review process. You can find the latest information on this on our intranet and via our colleague network. We want all colleagues to feel supported and empowered to share feedback and have worked hard to ensure there are lots of ways to do this. This includes sharing feedback directly with directors through open-door sessions, colleague surveys, our colleague network, as well as our anonymous speaking up platform which you can find more information about on our intranet. We value the expertise and views of our colleagues and encourage feedback to guide our decision-making and help us become a better organisation. Alongside this, we have also committed to ensuring best practice recruitment standards across the organisation. To do this, last year we rolled out mandatory anti-oppression training for all colleagues and made changes to our recruitment process including mandatory inclusive recruitment training. We value the time you’ve taken to share your feedback and if you’d like to share anything further with us, or have a feedback conversation, please email glassdoor@macmillan.org.uk