Markerstudy Group Reviews

2.4

22% would recommend to a friend

(652 total reviews)
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Kevin Spencer

16% approve of CEO

19% positive business outlook

Markerstudy Group has an employee rating of 2.4 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Markerstudy Group employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

652 reviews
1.0
17 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Goes over board to make you welcome and wanted however this borders on the cult side where you feel awkward to even leave at the end of the day.

Cons

Where can I start? Kevin Spencer and his little inner circle of senior management people are so out of touch from the rest of the employees. The company lays on lavish multi million pound annual parties, xmas bashes, singing competitions to win huge cash prizes but wont give out a company bonus scheme? Why? The senior management like seeing the employees act as jesters at annual singing and dancing competitions. How can you give an employee 25k GBP prize money for singing well when maybe they are only doing an average job in their workplace?CRAZY!! Stop buying companies like crisp packets and concentrate on putting in place a proper company bonus scheme for employees and pay them more.Stop wasting money on monthly in-company magazine where the senior management generally rub there wealth in the noses of the poor little people at the other end of the company pay scale. Word of advice drop the parties, buying mulitimillion pound properties in London and Times top 100 guff, you may find you can actually save jobs. The benefits the company offer are a total joke, endless discounts off high st stores but nothing that will actually boost my salary, a derisory 22 days holiday with the option to buy 3 extra days is surely an absolute gimmick to help boost the Times Top 100 placings. A shelf stacker at Tesco gets more holiday! They say you can work from home but the reality is that this is not allowed and is frowned upon so another gimmick.

1.0
5 Oct 2024

I'd give zero if I could.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely none. Apart from getting the hell out as fast as possible.

Cons

This absolute disgrace of an organisation acquired my former employer. Markerstudy released a statement, nothing would change, no loss of jobs. Then radio silence for weeks. Then Kevin Spencer holds the most policitically incorrect, male chauvinistic, sexist, town hall I've ever experienced. So bad we had to get our HR Team to sit through each one to see what gems he'd spout next. Then came their piste de résistance! Outlook calendar invites dropping into everyone inboxes. Dial in details for a webinar, with strict instructions not to forward on. These turned out to be a selection of recorded messages, some people made redundant, some office closures, some who were safe. The recorded message lasted all of 2mins and cut off leaving everyone on the call totally stunned. This was followed up the next day with a formal letter confirming you were either safe, or not. Absolutely no consultation and our HR Team had no idea it was happening. Read the reviews here, and that of their customers on trust pilot too, it's a clear indication that unemployment benefit is more attractive.

2.0
5 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Not a lot of pros. Hybrid working with flexibility of when you need to come into the office was good. Worked with a great team/department.

Cons

Progression became more difficult as the years went on. Right before I left, it was very difficult to make the time to develop and focus on your own career. Lack of resource and little support from the senior management team didn’t help this. Often, I felt under valued and not heard. As the company grew, once they acquired Co-Op, I, and many of us, became more and more of a number to them, but there was more and more pressure to provide work but less help to achieve this. Pay isn’t great. It was very difficult to get a payrise I felt I deserved. Also, no payrise in 2020 due to Covid but then they bought Co-Op?! Submitted my request to start my CII in January 2022 but it was never signed off by the senior manager, despite numerous chasers. It was still not acknowledged when I left in July 2022… When I finally left, they gave me 1 weeks notice that I owed them holiday pay, which put me in a difficult position financially. They offered no support or even just a discussion about it, instead telling me to take my financial difficulties to my lenders - ‘not their problem’

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Markerstudy Group Response
3y
Thanks for taking the time to share your experience with us but we’re sorry to hear that you left the company feeling dissatisfied. Whilst the last 2-3 years have presented us with unprecedented challenges, leading to difficult decision-making for the greater good of our company and people, we feel we have come out the other side a much stronger organisation than before and can concentrate on investing in our people and fostering a positive, forward-thinking culture. Although it’s difficult to comment on your personal experiences, without being able to identify you or the specific area of the business you worked in, we can confirm that developing our people is extremely important to us and there are many initiatives in place across the business to support colleagues’ individual development and recognise talent. Also, we have a fair process in place regarding pay and reward which is consistent across the organisation and ensures that colleagues are recognised for their efforts where appropriate. This includes regular opportunities for colleagues to review their performance with their line managers to ensure they are on track or to provide further support where required. Furthermore, our salary and benefits are constantly benchmarked to ensure we remain competitive within our industry. We will share your feedback with our People Team for their reference and should you wish to share further information, you may do so in confidence via: myfeedback@markerstudy.com We wish you well for the future.
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Glassdoor has 662 Markerstudy Group reviews submitted anonymously by Markerstudy Group employees. Read employee reviews and ratings on Glassdoor to decide if Markerstudy Group is right for you.