Matalan Retail Reviews

management bully staff - make fun of staff with disabilities management leave work half way through a shift for no reason terrible atmosphere in store - very low moral low wage for the level of work expected no work/life balance very reactionary business - they let you know they are going into sale the day before it actually happens head office genuinely have no idea what REALLY goes on in stores no room for development its just a really awful place to work - I don't know how I managed 9 months working in such a horrific environment run by such dishonest and unprofessional bullies I left without another job to go to because it was so awful

The managers would put a lot of stress and pressure on individual employees to complete jobs, and they'd often cancel staff's shifts with no regard of the amount of extra work this will leave for those who still had to come in. The Matalan Reward card system was awful, as there was an immense amount of pressure put on us to try and sign customers up for the card (despite the fact that we got absolutely no benefits from it). If we failed to sign a customer up for a card, then it'd be classed as a 'bypass' (as we'd have to bypass the rewards card screen) and this would be regularly monitored by the managers in order for them to see how many bypasses we had. Staff were told off and made to feel incompetent if they got over a certain amount of bypasses per shift. For the pay, the stress of bypasses just wasn't worth it.