PatSnap Reviews

3.2

57% would recommend to a friend

(401 total reviews)
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Jeffrey Tiong

67% approve of CEO

64% positive business outlook

PatSnap has an employee rating of 3.2 out of 5 stars, based on 401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PatSnap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

401 reviews
2.0
24 Aug 2017

Business Development

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The potential pros list is getting ever shorter. Nice office and good product.

Cons

Territory is getting smaller, targets are getting bigger and commission plans always changing. Earning potential has significantly decreased and staff are starting to look elsewhere. When I first joined everyone was hungry and wanted to work over time to smash targets. Now people leave on time because the incentive to work late doesn't exist. Management expect you to stay in the office but they are the first ones out the door. Poor culture and weak leaders!

5.0
7 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Fantastic customer universe and market place if your curious about technology and best practice innovation. Evolving and maturing ''go to market'' team which is working on some game changing strategies.

Cons

Very fast paced and sometimes choatic - guessing that's normal for a venture capital backed SaaS business. Also the founders are relatively young so sometimes get shiny toy syndrome:-)

1.0
3 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Every time you leave this office, you can appreciate the good things in life, little bit like after leaving prison. I would say there are 4 or 5 competent people working in this company in London when I looked around, I don't see more.

Cons

I don't want to publish a novel, but it feels like there is an endless story to tell about the negative things of this "company"... - The management: They are proud to say that the majority of their managers are "first time managers" and guess what? You notice exactly that. This is not their fault to be fair. This is just what happens if you promote incompetent people into management and then don't give them any training for anything. They have no clue what they are doing and are the middle man between the front line soldiers and higher management, which is equally incompetent. - Nobody cares about YOU here, once you accepted that, life becomes easier. They do stupid employee feedbacks now and then, which shock everyone, then nothing gets changed and people leave. The only thing we suspect is, that they are faking reviews on here. - I have been very quiet, for one reason...as soon as you see people, who speak up and point out problems, they either get fired for some made up reason, or they get ignored (kind of bullied) until they quit themselves. So if you start a job here, better behave like you are in North Korea, and don't say a word, thats why I am still here, but..... -....9/10 people I know are looking for a new job, so am I. The only problem is, every recruiter in London already knows what a joke this company is and feels sorry for you working here, which doesn't give you a strong scenario to negotiate your next role. MARK MY WORDS... Don't accept ANY job here, no matter how much they offered you, unless you are fresh outta uni and want some work experience for the CV, that's all it's really good for. Many of the grads here, didn't get a placement but managed to get hired here, that should say it all.

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PatSnap Response
6y
Thanks for your feedback. I’m sorry to hear that you aren't enjoying your experience at Patsnap. We strive to provide an environment where employees feel they’re valued, treated fairly and respected, and are able to communicate ideas openly and effectively. We greatly value the feedback of current and former employees and would be happy to discuss your experience in more detail to see how we can improve. Feel free to email us at feedback@patsnap.com. We look forward to hearing from you!
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Glassdoor has 410 PatSnap reviews submitted anonymously by PatSnap employees. Read employee reviews and ratings on Glassdoor to decide if PatSnap is right for you.