Reviews by job title

21 reviews
2.0
5 Aug 2025

could be better

Recommend
CEO approval
Business outlook

Pros

remote first plus good coworkers new ai tools unlimited pto

Cons

a lot of shifting goals and changes rif small team

3.0
9 Feb 2023

Customer Success

Recommend
CEO approval
Business outlook

Pros

- Pay - Friendly Coworkers - Benefits - Decent work/life balance

Cons

- You are pretty much on your own, not much teamwork (some may look at this as a pro) or many resources to help out when you are unsure about something - Team conflicts throughout the company but not much done about it from leadership

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Persado Response
3y
Hello -- thank you for taking the time to share your thoughts. While I am happy to see that you were happy with our amazing benefits and People, I am sorry that your overall experience with Persado was not all that we hope for. I appreciate your perspective on challenges related to teamwork and collaboration, and I will absolutely dig in here and work with leadership to make improvements as necessary. Thank you again for the feedback, and I hope you achieve great success in your new role. Allison Lee, CPO
1.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and people in day to day roles.

Cons

we have just finished our company all hands as i write this and company outlook is no bueno and there will be no bonuses. management cryptically addresses questions about layoffs - they are definitely coming after a very poor year. generative AI seems like it is staking off everywhere .... except at Persado because of many many missteps, blunders and mistakes.

2.0
3 Sept 2022

Unfortunately, avoid if at all possible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Below-the-line staff is really great. Super collaborative, doing their best effort to make things work even when they’ve been only been given a half deck of cards to play with Unlimited PTO is generally well-executed. Thankfully, because you NEED that time to try to recuperate. The results are real and are impressive. Lots of impressive clients on the roster in the past, although new direction of company seems to be in favor of smaller clients that are less well-known; number of big name clients is shrinking Annual budget for outside classes/enrichment/office supplies is a pretty nice benefit.

Cons

You are not set up for success in any way. In fact, there seem to be efforts to make sure day-to-day is as difficult as possible and that employees remain unhappy. Some examples: -Customer Success team has a lot of great, smart people on it, but their skills were hobbled by an effort to combine project management and CS into one organization. The result: projects are poorly managed and customers are generally less happy than they were prior to switch. And a lot of top-level talent exited due to the change. -Brand Content Strategy team are the data-oriented copywriters that produce the content that delivers results to clients. However, they seem beyond overworked, treated like a thorn in the company’s side, and undervalued (and likely underpaid as well). -Persado had its best year ever last year, which of course led to the CCO “leaving the company.” This has left teams like sales and product marketing flailing in the wind trying to reorient to totally new sales and marketing strategies. No opportunity for growth as a standard employee. Promotions handed out like favors to some while others get arbitrary excuses each review cycle. Major system of favoritism, even when the favorites are clearly incapable. Management would be a joke if it weren’t so unfunny how much they’ve failed their teams. Poor management stems from the top. One C-level exec joked about how he knew a lot about killing from his time in the army during a company-wide meeting as a way to end a tough conversation with a frustrated employee. CEO seems to have fully lost control. Meanwhile, after 40+ people were laid off, coworkers were falling over themselves to defend and even THANK execs for layoffs. Reprehensible behavior all around. No complaint or question is seen as valid. You will receive a defensive response or get radio silence (which is actually preferred because the responses are generally designed to gaslight or frustrate). Top talent has either found new jobs, been let go, or is actively interviewing. New product offerings seem somewhere between a solution looking for a problem and a desperate attempt to lure in new customers while alienating older ones.

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Persado Response
3y
Hello -- thank you for taking the time to share your thoughts and insights. It looks like you are a current Persadoan, and if so, I would welcome a conversation to learn more from you -- my door is always open. I am happy to hear that you are pleased with our benefits and People-focused programs, as well as our technology and client solutions. I agree -- best in class in all categories! Regarding the success and happiness of our People-- we continue to invest heavily in terms of process, training, communication, programming and accountability. Our People are at the heart of all that we do -- and the feedback that you have offered is very much appreciated. I will certainly dig in to all categories you have highlighted as necessary (including Leadership Coaching and Accountability) to be sure we remain aware and are not only actively listening, but also taking ACTION! Thank you again for the input, and as I mentioned above, feel free to reach out to me (or any member of the ELT) at any time. I am confident we are still on a path for success, and I want to be sure the three (plus) years you have invested in Persado bring value to you! Allison Lee, CPO
4.0
14 Sept 2022
Recommend
CEO approval
Business outlook

Pros

-flexible time off -really good work/life balance -amazing coworkers -4 summer fridays off -employee enrichment fund -competitive salaries -flexible work model Chose Persado out of three offers received for similar positions in tech due to salary. Job description definitely looked more complex at the start but was clarified quickly during onboarding. Managers are really great at being flexible and are willing to help you through challenging situations. Persado provides a lot of benefits that employees actually utilize, and the breadth of offerings are impressive for the size of the company. You have the option to work fully remote if desired. Work is not too difficult, time consuming, or stressful at this level. I never have to "take work home" so to say. Pretty wonderful environment as a young professional.

Cons

The ELT is kind of lackluster. While they are transparent about the business side of things, some of them can be quite curt. Not particularly charming, but they get the job done from a leadership perspective. Current economic state has made for changes in the company that may not be ideal. All this to say that hopefully things will get better as the economy gets better.

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Persado Response
3y
Hello, and thank you for taking the time to leave us this review. We do have amazing benefits and People programs -- I am thrilled we are able to make this investment in Persadoans, and I am glad you recognize this. It sounds like your experience at Persado has been a positive one so far. As a CS Associate, you are in such an important role in ensuring the success of our wonderful customers. Kudos to you and keep up the good work! I appreciate your thoughts on the ELT and our business. We certainly don't take decisions lightly, and I can assure you that Alex, Assaf and the rest of the Executive Leadership Team have the best interests of the People and company in mind at all times. I hope you have been able to attend one of the recent "ELT Roadshow Q&A" events to witness how well this team is coming together to define and share goals, collaborate, and get to know Persadoans across the globe a bit better! Thank you again for the thoughtful feedback. Allison Lee, CPO
2.0
13 Jun 2024

Wasn't Worth It Anymore

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers who you work with in the trenches were great. A lot of learning opportunities initially too.

Cons

Constant changing goals and expectations. Lack of higher leadership's accountability for anything. Work-life balance deteriorated the longer I was there. Absolute doom and gloom energy

5.0
24 Oct 2022
Recommend
CEO approval
Business outlook

Pros

(Generally) kind and supportive managers and coworkers Great benefits (Unlimited PTO, amazing medical insurance) Employee Enrichment Fund

Cons

Executive leadership can sometimes seem a bit rigid and narrow-minded.

5.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Though it's 10+ years old, Persado still feels like a start-up some days, and with that comes both challenges and perhaps more importantly opportunity for expedited career advancement. My coworkers are extremely sharp and a fun group to work with which makes a big difference in career satisfaction. Have had great people managers who I feel authentically care about my well being and development. The product definitely works which makes it fun to sell and share results with clients.

Cons

Fairly frequent org changes in management and operating model can create challenges for those who prefer a more steady state dynamic, though can be a fun challenge for those who don't mind staying nimble.

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Persado Response
2y
Hi and thank you so much for sharing this awesome feedback! I am so happy that your Persado experience has been a positive one. This is what we want for everyone! I agree that we should find opportunities to meet in person more often -- there is nothing better than time together! I am so grateful for your insights and will be sure to share this with our leadership team. Thank you again - Allison Lee, CPO
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