Primark Reviews

Updated May 19, 2022

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Found 6,525 of over 7,916 reviews

3.6
73%
Recommend to a Friend
75%
Approve of CEO
Primark CEO Paul Marchant
Paul Marchant
2,147 Ratings
Pros
  • "Good pay compared to most retailers(in 547 reviews)

  • "Good friendly staff well looked after(in 231 reviews)

  • Cons
  • "Not many cons sometimes Long hours(in 250 reviews)

  • "Rude customers some staff nothing(in 153 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Primark

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    1. 5.0
      Former Employee, more than 5 years

      A good company, on a journey to do better

      Apr 23, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      + Good employee culture + Good benefits + A CEO who cares

      Cons

      - Not all management have your best interests at heart

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    2. 4.0
      Former Employee, less than 1 year

      Work with Primark

      May 19, 2022 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company with flex working schedule

      Cons

      The workload could be crazy in sometimes

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    3. 5.0
      Former Employee, less than 1 year

      Amazing experience

      May 17, 2022 - Sales Assistant in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great help from colleagues - Sense of working to help others

      Cons

      - Can get a bit hectic - Fast-paced working environment - Busy, noisy at times

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    4. 4.0
      Current Employee, more than 5 years

      Sales assistant

      May 17, 2022 - N|A 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance and social

      Cons

      Gets too busy seomtimes and hectic

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    5. 4.0
      Former Employee, less than 1 year

      primark

      May 17, 2022 - Customer Assistant in Lincoln, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay for 16-17 year olds way more than minimum wage

      Cons

      need to work weekdays my local primark used to do weekend only contracts but now you mist do a weekday stressful

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    6. 4.0
      Former Employee, less than 1 year

      Decent

      May 17, 2022 - Sales Associate in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High pay compared to other retail

      Cons

      Demand too much and don't let you take time off as much

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    7. 4.0
      Current Employee

      okay

      May 18, 2022 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay nice people okay management

      Cons

      long hours forces you to work days you say you cant

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    8. 4.0
      Former Employee

      Review

      May 18, 2022 - Retail Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good Pay - More breaks compared to other companies

      Cons

      - always lack of communication when it came to opening shift

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    9. 4.0
      Former Employee, more than 3 years

      primark

      May 17, 2022 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay has now gone up to £9.66 flexible work hours

      Cons

      not very good employee discount

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    10. 4.0
      Former Employee

      Good place to work

      May 17, 2022 - Human Resources Administrator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and helpful team. I've been always provided with support that I needed to perform.

      Cons

      Location is far from ideal.

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    Viewing 1 - 10 of 6,525 Reviews

    Primark Reviews FAQs

    Primark has an overall rating of 3.6 out of 5, based on over 7,916 reviews left anonymously by employees. 73% of employees would recommend working at Primark to a friend and 52% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Primark employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Primark. This rating has been stable over the past 12 months.

    73% of Primark employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Primark 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

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