There is an obsession with time booking and chargeability. While these things do obviously matter, the rather petty and small-minded way this is pursued alienates people. A lot of time is taken up independently filling in two redundant systems which are then expected to agree exactly.
Although there is a lot of emphasis on training, this is often poorly constructed and indiscriminately applied. There is a tick-the-box, one-size-fits-all mentality at work here, which often does very little to train or motivate. Less training and more education would be good.
HR processes are bureaucratic and impenetrable. I still don't really understand the annual review cycle, which doesn't make it easy to say what your "objectives" for the year are.
Resourcing is rather chaotic, with a lot of wasted resources (or fed-up people as they are also known). There is a lack of willingness to actually talk to the people involved.