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      RACQ

      Engaged employer

      RACQ Reviews

      Compare reviews

      3.7

      74% would recommend to a friend

      (200 total reviews)

      56% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.9

      Work/Life balance

      3.8

      Culture and values

      3.4

      Senior management

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      RACQ has an employee rating of 3.7 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RACQ employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      200 reviews
      4.0
      30 Mar 2016

      Mostly enjoyable experience

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great colleagues, good training system

      Cons

      Tend to be micromanaged in some areas

      2.0
      28 Feb 2016

      Disfunctional

      Membership sales/service
      Recommend
      CEO approval
      Business outlook

      Pros

      Out of the city location means commuting is easy. On site cafe with shopping centre food court nearby. BBQ's available in business grounds. Foxtel available in break room

      Cons

      Gestapo-like tracking of employees in callcentre, remote monitoring of all computer functions is over the top compared to the rest of the industry. Poor flexibility with taking time off, even in emergency situations. Absent management is frequent with no cover.

      1.0
      7 Feb 2022

      Worst workplace in Queensland

      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely none. Even the employee benefits are rubbish

      Cons

      The executive team is completely incompetent, especially the ‘long termers’. The environment is absolutely toxic. They hire senior people with no experience and then can’t understand why things go wrong. If you speak up there are negative consequences. They only want ‘yes’ people. If the public knew about the lack of morals and ethics in this place, they would never use them.

      avatar
      RACQ Response
      4y
      Hi, and thank you for your review. We take all feedback seriously and would be interested to hear more about your experience with us. Please contact us at careers@racq.com.au if you would like to discuss anything further. Thanks, Lucy
      Viewing 1 - 3 of 200 Reviews
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      ReviewsRACQ reviews

      Glassdoor has 236 RACQ reviews submitted anonymously by RACQ employees. Read employee reviews and ratings on Glassdoor to decide if RACQ is right for you.