Does RelateCare pay their employees well?

According to anonymously submitted Glassdoor reviews, RelateCare employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at RelateCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at RelateCare?

44% of RelateCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RelateCare 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at RelateCare?

Patient Scheduling Representative (30) , Customer Service Representative (19) , Patient Service Representative (15) , Scheduler (12) , Patient Scheduler (11) , Medical Representative PSR (5) , Team Leader (5) , Customer Service (4) , Call Center Agent (3) , Call Center Representative (3) , Call Centre Agent (3) , Manager (3) , Medical Receptionist (3) , Scheduling Agent (3) , Authorisations Associate (2)

What are the pros of working at RelateCare according to real employee reviews?

"work from home it was completely remote" ((in 22 reviews)); "Some leads and operations people are great." ((in 13 reviews)); "Great colleagues and good first step into corporate" ((in 8 reviews)); "Easy to advance and great management." ((in 8 reviews)); "All other staff friendly and great to work with" ((in 7 reviews))

What are the cons of working at RelateCare according to real employee reviews?

"low pay unfortunately and late evening hours" ((in 21 reviews)); "No benefits whatsoever" ((in 9 reviews)); "Pay rate not great, lack of benefits package, operations managers do not engage with staff, high turnover of staff which leads to more pressure on existing staff" ((in 5 reviews)); "Little training provided to agents" ((in 5 reviews)); "Short breaks and lunch period." ((in 4 reviews))

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RelateCare

RelateCare Reviews

3.1

44% would recommend to a friend

(207 total reviews)

41% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.2

Work/Life balance

3.0

Culture and values

3.0

Senior management

2.9

Career opportunities

2.0

Compensation and benefits

RelateCare has an employee rating of 3.1 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RelateCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

207 reviews

3.0

4 Jun 2026

Great team and management, but low pay and benefits

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The Team, Management, Work from Home and hours.

Cons

Low Salary, limited benefits and no bonuses,

3.0

29 May 2026

Great people and consistent hours, but late nights required

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Met some really great people during the job Consistent hours + decent enough pay

Cons

Working late nights to coincide with US hours

3.0

11 May 2026

Great training but demanding and stressful workload

Patient coordinator

Recommend

CEO approval

Business outlook

Pros

Great training provided and a interesting role

Cons

Very demanding and stressful and a lot more medical work than anticipated

Viewing 1 - 3 of 207 Reviews

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Jobs at RelateCare

Patient Service Representative

Massachusetts Telehealth Nurse - Adult PC Triage

Patient Service Representative - English Speaking/Bilingual, Puerto Rico based

Telehealth Primary Care Nurse - Compact license (RN) - FULL TIME NIGHT SHIFTS

Telephonic Primary Care Nurse - Massachusetts license required (Adult PC triage)