Ryanair Reviews

3.3

58% would recommend to a friend

(1,925 total reviews)
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Michael O'Leary

55% approve of CEO

54% positive business outlook

Ryanair has an employee rating of 3.3 out of 5 stars, based on 1,925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryanair employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
10 Dec 2015
Recommend
CEO approval
Business outlook

Pros

You meet lots of international people, sometimes the crew is funny, stable roster (5-2 off-5-3 off), good salary during summertime only. Lots of bases around Europe, possibility to get a transfer anywhere based only on you sales performance.That's all.

Cons

You have to pay for your training course (2000 € approx) to give in advance or giving 1200 € in advance and then deduction from salary for the next 8 months. Totally sales orientated airline, with managers and supervisors blaming on you if you don't sell beers, chips, scratchcards etc, making you feeling like an undeserving person. You have to pay for your uniform every month, actually a really crap uniform, not sized and low quality material. Initial salary with training deduction is 600 to 800 € depending on how many hours you fly and the base, first months are really difficult to survive, struggle to eat. You have to pay for your staff travel, if you want to go back home you have to pay minimum 50 € one way, infact it's better checking the online Ryanair website for cheaper fares, even because as a staff travel your seat is not guaranteed. No food for crew, you have to pay even for your Kitkat, or bottle of water. They keep you on stress continuosly, and if you call sick it's going to be a fight between you and the company, they gonna investigate on you, on why you called sick, what do you eat, and giving you ultimatum that in case you call sick again you going to be dismissed, that is what happened to me. Promotions and base transfers based purely on a sales performance and attendance basis. If you leave the company before one year contract, you need to pay 200 € plus the holidays you had in the past plus the allowance they gave to you at the beginning for a total of 1000 € approx. Base supervisors always ready to blame on you, checking your grooming, checking your bags, and stressing you all the time. Competitions always in progress between crew members, who sells a lot could win trips or dinners.

1.0
4 Dec 2019

Simply DON'T

Recommend
CEO approval
Business outlook

Pros

-Nice environment, colleagues. -Its nice to come back home every day (The crew never overnight) -Its easy to swap flights or days with your colleagues if they agree. -5 working days 3 off shift.

Cons

-Salary is less than minimum wage in the UK. -They take almost 30 pounds per day from your salary if you call sick -YES, even if you've got a sickliness given by the GP. -You get a bonus of 150 pounds for not being late or call sick per month. Payed twice a year. So, if you call sick you don't get the bonus of that month. What leads to people going to work very sick........ -You don't get any food or water on board. You have to bring your own or purchase it as if you were a passenger. -The flights for the staff are often cheaper to buy as a passenger than as a worker. As a Ryanair worker most of the flights cost 80 pounds.. Its just worth it sometimes. -You don't get paid for delayed hours of a flight. -You are not allowed to wear flat shoes (girls) on board. You ALWAYS have to wear hills. What obviously makes you feel your feet and sometimes your back very sore when you finish the shift. -Your family or friends doesn't have ANY benefits - For example cheap flights or ANYTHING. - Big company so not a chance to get your ideas heard - You're just a number - No rewards for working hard.. at all. - More focused on SALES than in actual safety of the passengers. - A lot of competition for sales between the crew. Many N1/PU stealing sales from juniors. - Every month they deduct money from your payslip because they say there are missing items on the bar. How do you know its true? you don't . So they literally take whatever amount they want from your salary because "There a missing things in the bar" without any proves of it. - The crew is supposed to get "10% of the commissions" but it NEVER happens. They always take money from you. -They take ages to answer a query. Or even worst, to solve it. -They force you to read a thing called: Fleet Tweet which is like a social media you are forced to join. (only for ryanair workers). This can be VERY annoying since its all about SALES on board. -If you have a medical and the passenger needs water for example, and you take it from the bar, the crew has to pay for it. -Sometimes you've got very long shifts. for example more than 12 hours, and next 12 hours after you landed, you have another flight to operate. So theres no chance to rest properly. -You have to pay 100 pounds to get the airport ID which you need to work for them. WHY do we have to pay for an ID that we need to work for them? that doesn't even belong to us?! -If you've got a car. You have to pay for parking, even if you work at the airport. All other airlines pay for their workers parking area but Ryanair. -You don't get paid for being on stand by. So basically you have to be at home for 6 hours or more, (most of the times it last 12hours) aware if you get called to run to the airport but you are not getting paid for it. But you have to be at home because if they call you, you have an hour to be at the airport. -A lot of pressure for SALES. All they care about is sales... -They say you have to apply for UNPAID LEAVE, so if you do what they ask you to do, you don't get paid for that time you take, but if you don't apply they allocate it to you and you do get paid. So basically if you obey you don't get paid, but if you don't, you actually get paid. -They always find a way to not pay to you. -UK contracts are a joke, honestly. -If you are thinking to join the company because you want to travel, im sorry to disappoint you but WE DONT EVEN GET TO SEE THE AIRPORTS. We go to destination and straight back. You will never leave the aircraft. -Most of the people is 20 or 21 years old. Very very young crew. (Of course, someone older could never afford a life with the money we make in there). -They literally take everyone for the job. So theres many people with no skills at all. -You just get an actual Ryanair contract after 4 years. So before that you are just working for another agency. -Very difficult to grow up in the company as they don't give contract to become a PU very often. Maybe once every two years and just a few, like 5 contracts.. In a base with more than 100 juniors. -No chance to save money. Max, if you are lucky and sale like crazy, 1200 pounds a month. Also if you fly a lot, because you get pay 5,50 pounds per FLIGHT hour.

3.0
23 Oct 2018
Recommend
CEO approval
Business outlook

Pros

It's quite easy to get hired considering it's aviation

Cons

November 2016 -Expensive Training course which is clearly a legalized fraud (£2300 in total, £300 deducted from your salary every month). -No accommodation, Meals, transportation provided during the training course -No accommodation provided in the initial base where you are sent after passing the course, not even for the first days -Cost of the Uniform deducted from your wage every month, (-£30 per month, for a total of 12 months) -You get paid only when you are flying, during boarding, disembarking, or if there's any delay on the ground you don't earn a single penny. -No meals provided to the crew, not even in the longest flights (e.g. 4 hours 10 minutes to go, 4 hours 40 minutes to come back). All the cabin crew needs to bring their own food and water from home. -In every flights there's an Average Spend target to reach (e.g. £2,50 per passenger on a total of 185 passengers), the cabin manager must push the crew to sell as much as possible in order to achieve the target. A crew member who is not very good at selling may be called to Dublin to attend a meeting in which he/she get intimidated in order to push him to sell more.

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