Secret Escapes Reviews | Glassdoor.co.uk

Secret Escapes Reviews

Updated 24 April 2018
29 reviews

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3.7
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Alex Saint
18 Ratings

29 Employee Reviews

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  1. "Awesome place to work as a Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in London, England
    Former Employee - Software Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Secret Escapes full-time (More than a year)

    Pros

    * Dedicated time to work on your own personal development through hack days and personal objectives

    * Everyone is super friendly and always willing to help out

    * Recognition for when you do something good!

    * Constant strive to improve processes and code base

    * Good software development practices (code reviews, TDD, retrospectives etc.)

    * Team rotation ensures things never get too stale

    Cons

    * Application is becoming a bit too large of a Monolith.

    Advice to Management

    Try and grow tech team significantly larger so time can be dedicated to restructuring and splitting up the app into separate services using better languages/frameworks

    Secret Escapes Response

    16 Nov 2017 – Talent Administrator

    Thank you for your post and for taking the time to write a glassdoor review about your time at Secret Escapes - we really value your comments and feedback.

    Great to hear you enjoyed your time... More


  2. "Worklife at SE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends

    I worked at Secret Escapes part-time (More than a year)

    Pros

    Great atmosphere around staff and management team.

    Cons

    Lots of overtime and weekend shift.

    Secret Escapes Response

    2 May 2018 – Talent Administrator

    Thank you so much for your feedback on what it was like to work at Secret Escapes!

    Some of our positions do require weekend work, but we hope our great atmosphere and management team made this... More

  3. "Terrible place to work! Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Secret Escapes full-time

    Pros

    Nice people and free breakfast

    Cons

    Terrible management, old thinking, lack of creativity, no innovation. No motivation and too many politics. I wasted my time there. Bad choice of career.

    Advice to Management

    Replace managers with skilled and human employees.

    Secret Escapes Response

    30 Apr 2018 – Talent Administrator

    Thank you very much for taking the time to write this review. It looks like you’ve had a mixed experience during your time at Secret Escapes. But are delighted you thought our people and perks were... More


  4. Helpful (1)

    "Secretly disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in London, England
    Former Employee - Anonymous in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Secret Escapes full-time (More than a year)

    Pros

    Great people who love what they do and have a passion for the company and its product. Beautiful website, great travel deals.

    Cons

    Lack of leadership and vision leads to apathy.

    Advice to Management

    Hire some new, top players who can move the needle and drive business.

    Secret Escapes Response

    31 Jan 2018 – Talent Administrator

    Thank you so much for taking the time to leave us feedback on your time here at Secret Escapes. We are always looking to deliver the best experience we can for people and we know feedback is an... More


  5. Helpful (1)

    "Production coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in London, England
    Former Employee - Production Coordinator in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Secret Escapes full-time (Less than a year)

    Pros

    Free drinks on Friday night

    Cons

    Really bad management
    No recognition
    Very low salary
    No review salary after 1 year and a half

    Secret Escapes Response

    5 Jan 2018 – Talent Administrator

    Thank you for your post and for taking the time to write a glassdoor review about your time at Secret Escapes. We value all comments and feedback and will take on board your views to try and improve... More


  6. "Great work experience and smart people"

    StarStarStarStarStar
    Current Employee - Marketing Manager in London, England
    Current Employee - Marketing Manager in London, England

    I have been working at Secret Escapes full-time (More than a year)

    Pros

    Great company culture and very data driven company. It's a place where you can get involved in various projects and grow them as big as you can - as long as you show initiative and communicate, there are a lot of possibilities. The staff perks improved massively last year: staff training and coaching available, discounted health and dental insurance, and enhanced maternity package after you've worked there for 1 year. Quite flexible with working times too, you can leave at 5:30 if you take a shorter (30 min) lunch break. Office looks great, people are friendly. Would recommend anyone to work here - great place to work yourself up (especially at entry and mid-level) and get involved with a fun, respectable brand.

    Cons

    Some projects move along quite slow but this seems to be mostly due to lack of tech resource or not being prioritised by senior management (for reasons which may be fair enough but don't always have visibility on that). At times the company changes direction quite sudden - but you could also argue that is a good thing.

    Advice to Management

    Get the different departments to interact more with each other.

    Secret Escapes Response

    13 Oct 2017

    Hey, thank you for taking the time and effort to write a review on Glassdoor.
    We appreciate it.

    It’s fantastic to hear that you feel there are plenty of opportunities to take projects as far as... More


  7. Helpful (1)

    "ok company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Nice environment to work in

    Cons

    no real opportunity to grow

    Advice to Management

    listen more to staff

    Secret Escapes Response

    13 Oct 2017

    Thank you for your post. We really appreciate your feedback and we take all views on board.

    We have put a lot of effort into creating a great work environment at Secret Escapes so it is really... More

  8. Helpful (2)

    "Poor processes, terrible data management, cliquey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Secret Escapes full-time (Less than a year)

    Pros

    Free food
    Great offices
    Staff discount
    Friendly welcome

    Cons

    Very cliquey management
    Rigid, inflexible procedures
    Dreadful data management - giant excel sheets for everything, systems don't talk to each other.
    Silo mentality
    Seems as a company to have lost its way - is it a luxury travel company or is it travelzoo?

    Advice to Management

    Decide what you want to be and invest in data and systems.

    Secret Escapes Response

    8 Sep 2017

    Thank you for your post. We really appreciate your feedback.

    It’s great to hear that you enjoyed a warm welcome to the business and that some of our perks such as extra discounts, food and a... More


  9. "Big brand that retains it's start-up ethos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secret Escapes full-time

    Pros

    Great time to be working for a company establishing itself as a powerful brand in the marketplace, delivering consistent year-on-year growth but holding on to the concepts that got it there.
    Strong open door management policy.
    New verticals and processes appearing on a monthly basis that need feedback, shaping, improving - lots of opportunity to have strategic involvement.
    Encourages entrepreneurial traits, remains nimble and innovative despite growing headcount.
    Staff well looked after. High spec offices, food, drinks, events etc.

    Cons

    Must be resilient to change/adaptable. Not for everyone if can only work in a very structured and constantly unchanging role.

    Advice to Management

    Keep up the good work.


  10. Helpful (1)

    "Unfortunatly little development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager in London, England
    Current Employee - Sales Account Manager in London, England

    I have been working at Secret Escapes full-time (Less than a year)

    Pros

    Strong brand, free food, flexible working hours, nice people

    Cons

    Little development, little training, poor processes, poor senior management decisions

    Advice to Management

    Bring in outsourced help consultancy not just to improve personal development of staff, but failing processes

    Secret Escapes Response

    12 Jul 2017

    Hi - Thanks for your feedback.

    We always take employee's views on board so we appreciate you taking the time to share.

    It is a shame that you are feeling left out in terms of development as the... More


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