Does SendBird pay their employees well?

According to anonymously submitted Glassdoor reviews, SendBird employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at SendBird. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at SendBird?

66% of SendBird employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SendBird 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SendBird?

Software Engineer (18) , Account Executive (5) , Sales (4) , Customer Success Manager (CSM) (3) , Product Manager (3) , Designer (2) , Recruiter (2) , Sales Development Representative (SDR) (2) , Sales Engineer (2) , Sales Executive (2)

What are the pros of working at SendBird according to real employee reviews?

"During times like these when the world has a lot of issues, Sendbird leadership (especially our CEO John) has consistently shown how much they care for the employees of SendBIrd as well as the community around us." ((in 8 reviews)); "Some incredibly intelligent, compassionate people" ((in 6 reviews)); "1. Good benefits for employees 2. Work culture is also good" ((in 6 reviews)); "Everyone is approachable except, CXO's" ((in 5 reviews)); "Good Work Life Balance" ((in 5 reviews))

What are the cons of working at SendBird according to real employee reviews?

"Frequent layoffs" ((in 4 reviews)); "No clear career path" ((in 3 reviews)); "Managers don’t understand what they have to do for the team’s success." ((in 2 reviews))

What are employees saying about SendBird redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SendBird redundancy and their outlook for job security at SendBird in 2026.

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SendBird

SendBird Reviews

3.7

66% would recommend to a friend

(89 total reviews)

John Kim

63% approve of CEO

51% positive business outlook

Ratings by category

3.9

Culture and values

3.9

Compensation and benefits

3.5

Diversity and inclusion

3.5

Work/Life balance

3.3

Senior management

3.3

Career opportunities

SendBird has an employee rating of 3.7 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SendBird employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Sexual orientation

Disability

Veteran status

Reviews by job title

89 reviews

1.0

27 Jan 2024

Fast changing for the worse

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good team Friendly colleagues Good work culture

Cons

Clueless upper management Frequent layoffs No revenue No vision or strategy Low morale Toxic politics

2.0

18 May 2024

Do not work here

Account executive

Recommend

CEO approval

Business outlook

Pros

Some nice people Ok product Benefits

Cons

CEO is disillusioned & out of his depth. He’s like a dog chasing its tail. They will chew you up & spit you out whenever they want - no exec level ownership for mistakes but happy to layoff the ICs. CRO has left after making zero $ improvement Head of EMEA region is selfish, coasting, lazy, nowhere to be seen, loves the sound of his own voice, talks a good game - some customers don’t even like him Company changes focus & messaging 2/3 times a year Completely US centric - they think the sun shines out of their backside Now operating on a shoe string Will get rid of whoever is cheapest to get rid of without looking at output. Last in first out.

5.0

30 Mar 2023

Great company to work for

Sales development representative

Recommend

CEO approval

Business outlook

Pros

The role was fully remote with an option to go office (great flexibility), amazing company structure and great people to work with.

Cons

Nothing that I have experienced.

Viewing 1 - 3 of 89 Reviews

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Jobs at SendBird

Enterprise Account Executive