Shocklogic Reviews

3.9

72% would recommend to a friend

(22 total reviews)

67% positive business outlook

Shocklogic has an employee rating of 3.9 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

22 reviews
1.0
2 Nov 2021
Recommend
CEO approval
Business outlook

Pros

The people working there were all friendly and fantastic to work with. As others have mentioned the company is very flexible and as others have mentioned management is very willing to organise working from home or other special requests for unusual circumstances. Advancement can be quick, but caps at a certain point since management is made up almost entirely of "old guard" (aka people who have been their for a significant amount of time and are extremely unlikely to leave or change their job role) If you find that you would rather transition into a different team this is also extremely painless and you will likely experience working as part of multiple different teams depending on which team you start as.

Cons

All the cons listed in other reviews were applicable to my experience as well. I specifically want to raise points regarding: - Low salary. I was paid minimum wage when I started and my salary was only increased once (bringing me slightly above minimum wage)and then never looked at again (again despite a promise that salary is addressed yearly). This eventually reached a point where I was contacted by HMRC regarding an investigation into what they were paying employees because it was found that I had been paid less than minimum wage for two years (even before we looked at the overtime, long event hours and working over weekends) - Long hours are understandable in the world of IT, especially as project deadlines come close, and that type of overtime can be understandable. But when working an event there is no form of recompense to the staff working that event for time worked on a weekday. - If the work was on a weekend 1/2 day time off in lieu was given for a full day worked. This arrangement was ridiculous and borderline insulting as it often translated to a >12 hour day working on a weekend being recompensed with 4 hours holiday time - WhatsApp was used for all "out of office" communication (communicating train delays, sickness, etc). This means you are required to inform the company (and by extension anyone else in the company because all employees are added to the "Everyone" chat group) of your personal phone number. If you're in Tech, Support or Account management this will 100% be abused by management to contact you at any time you are "required" (including out of hours and potentially while you are on holiday or with no access to a computer) - Despite knowing which events would take place months in advance, the staff that would be needed for those events would only be informed around 2 weeks beforehand. This was for both local events (i.e. taking place in or around London) and for events taking place further afield such as Liverpool, Glasgow and even Europe (assuming the company still deals with European events after Brexit) - Specific to working as a developer in the London office: I was often expected to work Support and Account Management tasks in addition to my workload as a developer. Naturally this meant that my development tasks fell behind and I would need to work additional hours to get them back on track. This need to "Wear many hats" extended to event work as well. If you were near a computer and there was nothing else going on you were expected to be logged on and working on BAU items. This includes downtime after the event (if such a time occurs during business hours) and whilst travelling to/from the event (if you had access to an internet connection or had work that could be done without a connection. - Finally I wanted to touch on company culture as it is frankly bizarre. They claim to care about employee mental health, but their commitment to this involves weekly, mandatory, company wide meditation sessions (and in the time I was leaving there was talk of this being adjusted to daily breathing exercises as part of the morning scrum). A quick read of their self published "Wellness in the Workplace" ebook found on their website betrays their true feelings and simplistic views on the matter. Quote from the first paragraph: "Let’s be honest, the idea of work/life separation is a myth". Additionally every week a set of people would be selected from the company to pontificate on one of the companies values or to deliver a short company congratulating speech on why Shocklogic is an amazing place to work in the guise of an elevator pitch answering the question "what do you do for a living?"

1.0
15 Jan 2020

Extremelly Stressful

Recommend
CEO approval
Business outlook

Pros

"Challenging" high pressure environment could be a positive to some

Cons

Very long hours / travelling with no extra pay

2.0
16 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Working alongside compassionate and supportive colleagues can profoundly enhance one's professional journey. At Shocklogic, I had the privilege of connecting with individuals who positively impacted my work experience, enriching it in meaningful ways. Moreover, the flexibility of remote work presents a significant advantage in today's professional landscape. Embracing remote work opportunities allows for greater autonomy and work-life balance, empowering individuals to thrive in their roles while maintaining flexibility and adaptability.

Cons

The company's salary structure is frankly disappointing and non-competitive. The commissions are minimal, and there are no benefits to speak of. Using WhatsApp for all "out of office" communication and communication with clients at Shocklogic poses privacy concerns. Employees are required to share personal phone numbers, potentially leading to abuse by management. This blurs work-life boundaries and can cause burnout. Implementing more secure communication channels would be more respectful and promote work-life balance. The company culture is not what they advertise – there's no sense of community, and there are no team celebrations or gatherings. Most of my colleagues are from Venezuela, and it's heartbreaking to hear about their low remunerations. It's just not the work environment I expected or want to be a part of. It's disheartening to see the stark contrast between the company's outward image on social media, particularly on platforms like LinkedIn, and the reality of the situation. Despite the frequent posts showcasing a vibrant and engaged team, the truth is quite different. It's evident that the company's efforts to portray a positive image are primarily superficial. The lack of inclusivity, especially evident in the limited team gatherings that only include those based in London, reflects a significant disconnection between the company's stated values and its actual practices. Furthermore, the absence of even basic gestures like sending Christmas cards to remote team members highlights a concerning lack of consideration for the entire workforce. Such disparities can erode trust and morale among employees and ultimately impact the company's reputation and long-term success.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 24 Shocklogic reviews submitted anonymously by Shocklogic employees. Read employee reviews and ratings on Glassdoor to decide if Shocklogic is right for you.