Unprofessional and unfair treatment of staff
Pros
- Colleagues are amazing hard-working people, plenty of banter to get through the day - You get to meet celebrities now and again - Uniform is nice when you eventually get it - Easy to get a day off when you need it through shift swaps - Gain good experience to add to your CV (eg. customer service, working under pressure, problem solving etc.)
Cons
- Blatant favouritism from management and supervisors to staff, it's one rule for some and different rule for others - Shifts are always changing - Some staff are made to be trained on many different airline check-in systems and does more work, whereas other staff are trained on only one or two systems and do barely any work on a daily basis - yet we are all paid the same wage - Staff get treated differently based on their age - Uniform not suitable for working outside in rain - Prone to getting sick often from direct contact with hundreds of passengers daily, and working outside in the cold, and then get called in for disclipinary meetings for being sick - Only 7 days sick pay per year - No staff benefits whatsoever, no perks, and no bonuses
