TUI Group Reviews | Glassdoor.co.uk

TUI Group Reviews

Updated 5 Dec 2019

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3.8
78%
Recommend to a Friend
92%
Approve of CEO
Pros
  • "There are some really unique elements to working at TUI(in 36 reviews)

  • "Concessions on holidays that you book with TUI which is excellent and always a bonus(in 32 reviews)

Cons
  • "Externally people don’t recognise how much of a tech business TUI is becoming(in 28 reviews)

  • "Long hours, Sometimes boring ports(in 24 reviews)

More Pros and Cons
  1. Featured Review

    "Friendly, interesting work in a fast paced and enjoyable industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Luton, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TUI Group part-time for more than a year

    Pros

    interesting work, flexible working - NewWork@Tui is only going to continue to make this better, able to participate in varied work, global company with the opportunity to work abroad and be part of large virtual teams, pay is market level and fair for the work that is done

    Cons

    The culture can be overly consensual so take a while to get to a decision, but upside once the decision has been made you've got the support of everyone to get behind it.

    Advice to Management

    keep listening to colleagues it will keep the culture one where people can bring themselves to work

    TUI Group2019-06-20
  2. "Brilliant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Crawley, West Sussex, South East England, England

    I worked at TUI Group full-time for more than 10 years

    Pros

    Customer and employee centric, great benefits

    Cons

    None its a brilliant company to work for

    Advice to Management

    Keep your focus on your customers

    TUI Group2019-11-14
  3. "TUI is a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - International Graduate Program in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time for less than a year

    Pros

    Exposure, opportunities, investment in people, fascinating market

    Cons

    As TUI is such a big company, the change process is sometimes rather slow.

    TUI Group2019-12-05
  4. Helpful (1)

    "Tui Airways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time for less than a year

    Pros

    Amazing company, with career progression always in sight.

    Cons

    No cons, loved working as cabin crew for the summer.

    TUI Group2019-12-01
  5. "A company great for progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Retail Store Manager in Horsham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time for more than 8 years

    Pros

    Forward thinking, great for progression, promotions based on ability rather than age etc... Honestly the best company I have worked for.

    Cons

    Pay - soon outgrow the ability to stay due to it not being sustainable if the main income to a home.

    TUI Group2019-11-19
  6. Helpful (1)

    "TUI Jet Set House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Administrator in Crawley, West Sussex, South East England, England
    Recommends

    I have been working at TUI Group full-time for more than 5 years

    Pros

    Concessions on holidays that you book with TUI which is excellent and always a bonus.

    Cons

    Location of this office is not so great - just a little out of town. Always got the holiday blues as someone is always on holiday.

    TUI Group2019-11-12
  7. "Have worked within the TUI Group for 18 years!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Support Administrator in Crawley, West Sussex, South East England, England
    Recommends

    I have been working at TUI Group part-time for more than 10 years

    Pros

    Great company to work for, great holiday discounts, flexible home working & work-life balance

    Cons

    Limited career progression (based on location)

    TUI Group2019-11-14
  8. "Excellent team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Destination Manager in Luton, East of England, England
    Recommends
    Positive Outlook

    I worked at TUI Group full-time for more than 3 years

    Pros

    great spirit, great focus and willingness to change, awesome people

    Cons

    part of the wider Group which can be a blocker for pace of change

    Advice to Management

    Keep doing what you are doing!

    TUI Group2019-11-12
  9. "Working at TUI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Service Manager in Luton, East of England, England

    I have been working at TUI Group full-time for more than 5 years

    Pros

    Flexible/home working Friendly staff Company has a nice culture

    Cons

    Salaries could be better Parking becoming a big problem

    Advice to Management

    Listen to your staff more

    TUI Group2019-11-11
  10. "Better Jobs Out There!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Stoke-on-Trent, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TUI Group full-time for less than a year

    Pros

    Concessions after 12 months of service Uniform Karisma and Riu Points Educational Trips

    Cons

    A lot of travelling Not enough staff in the stores Complaint System shockingly poor ( they don’t put the customer at the heart of the complaint) A lot of weekend work Certainly a face that fits environment

    Advice to Management

    Offer better training, build people’s confidence instead of knocking them down, better communication skills about what’s happening within the region ( a lot of times you find out through word of mouth) more coaching opportunities.

    TUI Group2019-11-17
Found 174 reviews