TUI Group Reviews

Updated 4 Aug 2020

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3.8
78%
Recommend to a Friend
84%
Approve of CEO
Pros
  • "Travel concessions and nice environment to work in(in 40 reviews)

  • "Great people, good perks, caring management team(in 22 reviews)

Cons
  • "Long hours, never two days off together(in 29 reviews)

  • "Low salary and some unrealistic targets(in 21 reviews)

More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CRM Manager in Luton, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time for more than a year

    Pros

    family-style culture corporate environment yet friendly and relaxed Lots of opportunities to develop People focused

    Cons

    Location is a bit out of the way with nothing nearby except a few shops.

  2. "Not bad for part time"

    4.0
    Current Employee - Travel Consultant in Sheffield, England

    I have been working at TUI Group part-time

    Pros

    Holiday staff concession is good

    Cons

    Poor work life balance for top end of hours scale on part-time and incentives


  3. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time

    Pros

    Great people, good perks, caring management team

    Cons

    Low salary and some unrealistic targets

  4. "Fantastic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew Manager Customer Service Trainer in Coventry, England
    Recommends
    Neutral Outlook

    I have been working at TUI Group full-time

    Pros

    Good company to work for

    Cons

    Can be unsociable hours & no set pattern as crew.

  5. "There for the experience not the money"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Basingstoke, England

    I worked at TUI Group full-time for more than 3 years

    Pros

    Good stop gap into travel but don’t expect to Make a lot of money

    Cons

    Money wasn’t good at all

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  6. Helpful (1)

    "Very pressurised and rules change a lot"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in Manchester, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at TUI Group full-time for more than 10 years

    Pros

    Holiday concession, the customers, lovely uniform. Great principles...just not always put into practice.

    Cons

    Poor pay, poor incentives, focuses change all of the time, bigger stores can be clichey ,senior management are very up themselves and talk down to you. The company want every one to be robots and everyones on edge about saying the wrong thing.

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  7. "Great company to work for"

    4.0
    Current Employee - Cabin Crew in Bromborough, England
    Recommends
    Neutral Outlook

    I have been working at TUI Group full-time

    Pros

    Concession on holidays and travel with the company and third part operators

    Cons

    Promotion to senior cabin crew very slow depending on airport based at

  8. "Good company and flexible work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Architect in Luton, East of England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TUI Group full-time for less than a year

    Pros

    Good work life balance Flexibile working

    Cons

    Too many vendors to work with

  9. Helpful (1)

    "Poor Experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Stoke-on-Trent, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TUI Group full-time for more than a year

    Pros

    Friendly staff with good incentives

    Cons

    Poor training. Lack of support. Made to feel bad if store make errors. No point challenging things. Keep taking hours of the stores, most days are under staffed. Poor complaints system in place for the customer, not putting the customer at the heart of everything they do.

    Continue reading
  10. "Working at TUI pros and cons"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Global Head of Data Science in Luton, East of England, England
    Recommends
    Positive Outlook

    I have been working at TUI Group full-time for more than 3 years

    Pros

    Undergoing a digital transformation, FTSE 100 Company, Global career opportunities, Good employee benefits and flexibility of working patterns.

    Cons

    Large enterprise organisation with significant politics at management level, slow to make any transformational change, working challenges across business and IT teams. Board and Senior Directors level lack diversity across all teams.

    Continue reading
Found 318 reviews