Working at TUI Group | Glassdoor.co.uk

TUI Group Overview

Luton, East of England, England
10000+ employees
1965
Company - Public (TUIJ )
Travel Agency
Unknown / Non-Applicable
Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.

We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we ... Read more

Mission: Discovering the world’s diversity, exploring new horizons, experiencing foreign countries and cultures: travel broadens people’s minds. At TUI we create unforgettable moments for customers across the world and make their dreams come ... Read more


Glassdoor Awards

Top CEOs: 2019 (#45)

Company Updates

  • We’re delighted to share that Fritz Joussen has been honoured as one of the Top CEOs in 2019 on Glassdoor - one of the world’s largest job search and recruitment sites. Winning this award is down to the feedback provided by our colleagues across the TUI Group.

    Christian Sutherland-Wong, Glassdoor President and Chief Operating Officer said: “Glassdoor’s Top CEOs award continues to be more competitive every year, and I congratulate each leader on their achievement. Today’s job seekers are looking for leaders who share their values and will empower them to bring their full selves to work. More and more, we’re seeing Top CEOs make decisions to shape the culture of their organisations to help recruit and retain quality talent, which has a direct correlation to fuelling business success.”

  • Amy first joined TUI in 2016 as part of our Graduate scheme and has been recognised on this year’s TTG Media Ltd “30 Under 30” list which identifies future travel leaders. Recently promoted to Senior Commercial Manager in Ancillaries, Amy is very much one of our rising stars!
    #LifeAtTUI #Commercial

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TUI Group – Why Work For Us?


About TUI GROUP

TUI is the world’s leading integrated leisure tourism business.  What makes TUI tick? The 77,000 people worldwide who serve our 30 million customers. Through our talented team and our extensive portfolio of brands and businesses, we can offer an end-to-end holiday experience. 

TUI is committed to responsible leadership in the travel sector. Our vision is to make travel experiences special, while minimising environmental impact, respecting cultures and people, and bringing economic benefits to communities. In short, sustainability continues to be a priority for TUI as well as the rest of our industry.

Work at TUI

When you work at TUI – you’re creating an experience our customers will never forget. Behind every great holiday is the team who are making it happen. We can offer you every opportunity to share in the adventure and build a career that takes you further.

We’re entering a new era that will be defined by our digital growth – for you, this means an unparalleled level of opportunity. 

Technology At TUI

TUI is entering a new era that will be defined by our digital growth, and that growth means plenty of job opportunities.
 
We are looking for individuals with the desire to drive innovation and to help give us a competitive advantage in the digital world.
 
Could you be the perfect addition to our expanding Technology division? We currently have roles based in our Luton, central London and Surbiton offices.

Digital At TUI

Our digital team are responsible for creating an easy, engaging, and optimised online experience for our customers, looking after them from their first visit to our websites all the way from making a booking right up until the day they depart for their holiday.  They do this through understanding their needs and behaviours, analysing what they do on our sites, and innovating their experiences through continuous ‘test & learn’ programmes.

Our aim is to excite and delight, and in doing so invite our customers to come back to us time and time again.

TUI Group Reviews

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  • "TUI is a fantastic place to work!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Communications Specialist in Luton, South West England, England
    Current Employee - Internal Communications Specialist in Luton, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time (Less than a year)

    Pros

    TUI has its customers and colleagues at the heart of everything it does! I work within the Head Office at Luton and the culture here is amazing. There are so many opportunities to learn and develop, fun activities happening all the time and a real focus on career development and personal progression.

    Cons

    Its a busy office and people may complain about lack of parking, but we've introduced newWays of working which is a flexible approach providing a work/life balance and freeing up some of those precious spaces. Plus the parking is FREE so what's to complain about???

    Advice to Management

    Just ensure that the colleague experience is consistent across the business by educating ALL line managers on the importance of regular 1:1s, encouraging colleagues to make time for their personal development and having the space to speak openly and honestly about any challenges.

See All 519 Reviews

TUI Group Photos

TUI Group photo of: Wigmore House
TUI Group photo of: Wigmore House
TUI Group photo of: Wigmore House
TUI Group photo of: Wigmore House
TUI Group photo of: Wigmore House
TUI Group photo of: Wigmore House
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TUI Group Interviews

Experience

Experience
57%
22%
21%

Getting an Interview

Getting an Interview
88%
3%
3%
3
1
1
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Travel Advisor Interview

    Anonymous Employee in Sheffield, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at TUI Group (Sheffield, England) in August 2018.

    Interview

    The interview process took around 6 weeks from start to finish. The online assessment was very easy, especially if you have experienced working with the public before. The manager was very informative and talked me through the step by step process. After I passed the first stage online, I was contacted by the store manager as my CV had impressed them. I was then invited for a telephone interview which we later planned for the following week. I was very lucky to pass this, and was then invited along for a face to face interview which involved a simple maths test. Even after getting that far I was so proud of myself as many people did apply for the vacancy.. I was contacted around a week later to be told I had made it down to the final 3, and was invited into store for a trail!!!
    I must of impressed them and I was contacted the next day with a job offer... over the mood was an understatement.

    Interview Questions

    • All questions were very customer service based, which you would expect. Being yourself and confident really helped me I reckon. They require people to be able to build a relationship with customers, not just book them a holiday.   Answer Question
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TUI Group Awards & Accolades

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