Three Reviews | Glassdoor.co.uk

Three Reviews

Updated 13 October 2018
293 reviews

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UK - All CitiesFull-timePart-time

3.6
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Three CEO David Dyson
David Dyson
200 Ratings

293 Employee Reviews

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  1. "Amazing business with great growth prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than 8 years)

    Pros

    Fun, Great mgt, Stand up for the consumer, always looking to innovate. Focus on health and well-being

    Cons

    Immense work pressure. Maidenhead location.

    Advice to Management

    Stay focused and demand work life balance


  2. "Great company but awesome people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England
    Former Employee - Anonymous Employee in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Three full-time (More than a year)

    Pros

    flexibility, dynamic of teams, good leadership, autonomy, development. They care about you

    Cons

    don't count the hours..

    Advice to Management

    continue focusing on your people and being bold!

  3. "Nice place for non-English speaker to improve communication skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor - Retail in Glasgow, Scotland
    Former Employee - Customer Service Advisor - Retail in Glasgow, Scotland

    I worked at Three part-time (Less than a year)

    Pros

    Friendly staffs, always helping me as I was a completely a newbie when I joined. Very supportive when my wife was ill in hospital.

    Cons

    the computer system was slow, really need to update.


  4. "Great place to work - talented people who support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Maidenhead, England
    Current Employee - Project Manager in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than 3 years)

    Pros

    collaborative working. The company care - take wellness seriously, very good package and listen to their staff.

    Cons

    development / training not forthcoming

    Advice to Management

    keep doing what you are doing - maybe focus on development proving a training budget.


  5. "Senior Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England
    Former Employee - Anonymous Employee in Maidenhead, England
    Doesn't Recommend

    I worked at Three full-time (More than 10 years)

    Pros

    it has a competitive environment

    Cons

    people have a Casual approach to work


  6. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relations Advisor in Glasgow, Scotland
    Current Employee - Customer Relations Advisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Three full-time (Less than a year)

    Pros

    Just started and I am loving being part of this team. Salary is great at 22k. The management team have been great especially my team leader - who I knew from day one and my ops manager who is so down to earth - I’ve never got to know my ops manager in my previous roles.
    The benefits are great, my shifts fit my work life balance perfectly.
    The call centre is huge. It’s so bright.

    Cons

    - Not enough systems training but that comes through being on the floor.
    - The canteen is over priced.
    - Nothing else

    Advice to Management

    I really like this place. It has such a buzz. The management are brilliant and really care, I would say though I think you need more branding to make it feel like the brand we are discussing.


  7. "Morally bankrupt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England
    Current Employee - Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Three full-time (More than 3 years)

    Pros

    Free sim card for your phone. That's it.

    Cons

    Staff encouraged to missell to customers, and those that do it best get promoted. Honesty is discouraged. Management go behind your back to manage people out if personalities clash or if you show any sort of resistance to these methods of selling.

  8. "Good job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in London, England
    Former Employee - Customer Advisor in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Three part-time (More than 3 years)

    Pros

    Decent pay for retail if you achieve the potential commission . Colleagues were friendly.

    Cons

    You will bombarded with messages from whatsapp, ms teams, as well as emails.

    Advice to Management

    Allow employees to have a better work/life balance.


  9. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidenhead, England
    Current Employee - Anonymous Employee in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than a year)

    Pros

    Amazing people to collaborate with. Open and fun culture.
    Place where you feel valued and listened to but most importantly grow and learn with the company.

    Cons

    Lots of change which sometimes doesn't always go well with everyone.

    Advice to Management

    More consistent approach to managing their people across the whole business. Certain areas have slightly different feel.

    Three Response

    23 Aug 2018 – People Assist Advisor

    Thanks for your review.

    Our People Managers have a key role in our business. They play a huge part in how our people experience life at Three so it’s vital they provide support, guidance and... More


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in London, England
    Current Employee - Customer Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than a year)

    Pros

    - Development opportunities
    - Flexible hours
    - Monthly performance bonus
    - Christmas event
    - Employee discount

    Cons

    - Increasing monthly target
    - Full-time positions are only 30 Hours (must request for more)
    - Repetitive routine
    - Monthly bonus updated yearly (more difficult)
    - Bonus depends on teamwork

    Advice to Management

    Management need to treat and work better with the team if they want to achieve the best performance for the store.


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