Three Reviews | Glassdoor.co.uk

Three Reviews

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Found 332 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
94%
Approve of CEO
Three CEO David Dyson
David Dyson
222 Ratings
Pros
  • "the values of the company and the working environment(in 46 reviews)

  • "Great people, good working conditions, acceptance of remote working(in 25 reviews)

Cons
  • "Very little support from senior management(in 17 reviews)

  • "Immense pressure to upsell and receive over 8/10 customer service or not receive bonus(in 15 reviews)

More Pros and Cons
  1. "Excellent All Round Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Delivery Manager in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time for more than 9 years

    Pros

    Flexible Working Great Progression Opportunity Excellent Employee Benefit Award Winning Wellness Focus

    Cons

    Only think I can think of is IT. Toolkit, ie Laptop etc isn't the best.

    Three2019-04-04
  2. "SUper b"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Highbury, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Three full-time for more than 4 years

    Pros

    Best in the business, its excellent

    Cons

    Poor time management otherwise its great

    Advice to Management

    Better times

    Three2019-05-13
  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor in Southport, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time for more than 4 years

    Pros

    Great pay and benefits eg. Discounts,free phone and sim, cycle to work, holiday pay, personal days, pension, life assurance etc. Company cares about staff. Making a huge focus on wellness, being diverse and open minded. They are understanding if you happen to go through a rough patch. It is an exciting company to work for as it is a fast paced company improving at a rapid rate. I love how much focus is put around...

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    Cons

    Systems in store are unreliable. Sometimes a lack of cooperation with channel support. Pressure when underperforming. No commission. Pay could be better. Targets too ambitious.

    Advice to Management

    The systems need to be more reliable to make our processes smoother and more efficient! Need to improve delivery of important information so all channels are on the same page.

    Three2019-05-09
  4. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time

    Pros

    Flexible hours, fun environment, incentives

    Cons

    Working weekends, unreasonable targets, customer services will take away your sales if given the opportunity

    Three2019-05-02

    Three Response

    May 10, 2019People Assist Advisor

    Thanks for taking the time to leave a review. Its brilliant to hear that you work in a fun environment and that flexible hours work well for you. Customer service surveys give us extra capability which we haven’t had previously in our stores. This allows us to dig deeper into ...

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  5. "Loved the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Advisor in London, England

    I have been working at Three full-time

    Pros

    Staff sim with unlimited data +calls

    Cons

    No individual bonus , no training is provided , very pushy managers .

    Advice to Management

    Don’t be so pushy when it comes to sell be in shop floor and help your team instead of being the the office relaxing and when someone don’t hit the target you come and target them

    Three2019-05-13
  6. "Amazing for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Advisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Three full-time for more than 6 years

    Pros

    Brilliant waves for part timers Great opportunities Management are well trained Flexible shifts

    Cons

    Not much career progression within retail

    Advice to Management

    more training days

    Three2019-04-09

    Three Response

    April 19, 2019People Assist Manager

    Thanks for taking the time to leave a review. Its great to hear that the flexible shifts worked well for you as we know the importance of a getting good work / life balance. Did you hear about our Retail Apprenticeship Scheme during your time with us? We launched this last year. ...

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  7. "Would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor in Edgware, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Three full-time for more than a year

    Pros

    Enjoying working time, develop spech skills, sales skills.

    Cons

    Old, slow system, slow processing, lot of complaints about the signal.

    Three2019-04-08
  8. "Sales"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Harrow, England

      I have been working at Three full-time for more than a year

      Pros

      Amazing great company full of excitement

      Cons

      No cons at all it is fun

      Three2019-03-26
    • Helpful (1)

      "Meh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Nottingham, England
      Recommends
      Negative Outlook
      No Opinion of CEO

      I have been working at Three part-time for more than 4 years

      Pros

      you get a free unlimited SIM card and flexible hours for part timers

      Cons

      management in the whole of nottingham is horrendous. and organising holiday is a joke. never get time back when owed.

      Advice to Management

      fix up

      Three2019-03-26

      Three Response

      April 1, 2019People Assist Advisor

      Thanks for your review. That’s right, we offer a handset or cash deal from day 1 that you can do what you want with. This deal features ‘all you can eat’ calls, texts and data, Feel At Home, and 12GB of personal hotspot so you can feel as connected as possible, in the easiest way. ...

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    • "10 years and still going"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Maidenhead, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Three full-time for more than 9 years

      Pros

      Flexible working, diverse culture, People Director has a clear vision for the wellness of employees. Focus on stress management and work/life balance. Feels like the company is going places.

      Cons

      Leadership can be flaky with strategic direction changing frequently. Too many competing priorities. Collaboration can be hard with competing priorities. Targets set too high - feel achievable.

      Advice to Management

      Ensure Board members are living and breathing the culture. Make sure that every business area is clear on priorities. Set realistic goals.

      Three2019-03-07

      Three Response

      March 18, 2019People Assist Manager

      Thanks for taking the time to leave your review. We truly believe, your mental, physical and emotional wellbeing all plays a part in how you feel in yourself, inside and outside of work and is key to helping you be the best version of yourself. It’s great to hear that Three’s ...

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    Found 332 reviews