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United Utilities Reviews
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    United Utilities Reviews

    Updated 25 March 2019
    52 reviews

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    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    United Utilities CEO Steve Mogford
    Steve Mogford
    23 Ratings

    Employee Reviews

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    Pros

    • "Good benefits from large company" (in 6 reviews)

    • "Great location at Lingley Mere, with good facilities on site, and lots of good people to work with" (in 4 reviews)

    Cons

    • "Poor pension scheme, poor pay compared to other industries, little to no career progression, sense of elitism and old boys network" (in 3 reviews)

    More Pros and Cons

    1. "great company, great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at United Utilities full-time

      Pros

      good benefits like the healthcare scheme, pension scheme and lots of support

      Cons

      living so far from Warrington base

    2. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Project Management in Warrington, North West England, England
      Current Employee - Project Management in Warrington, North West England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at United Utilities full-time (More than a year)

      Pros

      Helpful colleagues / large company / good opportunities / pleasant offices / good pension scheme

      Cons

      Too much variance in staff productivity. Departments don't work as well together as they should.

      Advice to Management

      Ensure training is still provided and isn't cut and opportunities are provided for those who deserve it. Also hold to account those who do no work/are militant for the sake of being militant.

      3. Join the United Utilities team
      See Our Latest Jobs

    3. "Fantastic place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at United Utilities full-time (More than 3 years)

      Pros

      United Utilities is a great company to work for. Some of the highlights of working here include the many employee benefits, the working environment, the development opportunities and the award winning facilities.

      Cons

      The overall external communication could be improved

    4. "Employment at UU"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Manchester, England
      Current Employee - Manager in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at United Utilities full-time (More than 8 years)

      Pros

      Great people rewards and benefits, well run and as a FTSE 100 in the North West there are lots of benefits and opportunities

      Cons

      Very few this is a good company

      Advice to Management

      Keep delivering great service for our customers

    5. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at United Utilities full-time

      Pros

      Great company with excellent benefits. Water will always be required, job for life.

      Cons

      The only problem is having Ofwat expect too much of companies.

    6. "Awful - Avoid unless you have a relative in management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at United Utilities full-time (More than 8 years)

      Pros

      On site gym, free parking, decent benefits

      Cons

      Oppressive atmosphere. Very, very clique-y. Nepotism is rife with jobs just handed out to relatives / friends of management without interviews or roles being advertised.

      Advice to Management

      Treat your staff with respect

    7. "Good place to be employed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at United Utilities (More than a year)

      Pros

      Salary is ok compared to other similar roles with other companies, plus yearly bonus

      Cons

      It’s a place where managers friends always progress more than anybody else

    8. "Good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      No opinion of CEO

      I have been working at United Utilities full-time

      Pros

      Plenty of opportunities to progress

      Cons

      Inflexible working hours for staff

    9. Helpful (1)

      "Company of Lies"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      Pros

      Great pay. Beautiful scenic location.

      Cons

      Management is shocking. I struggle with mental health problems which management were aware of. The company is passionate about showing they are an advocate for this in times of need. They even hold a mental health awareness week. Couldn't be further from the truth. One blip in the road and I was sacked without warning, despite having conversations with my manager about my circumstances. Very unfair dismissal which is now being picked up by Unison & Tribunal. Before this I had been given several commendations by customers and directors alike and performed very well so this change in personality came as a shock. There seems to be alot the managers don't tell you and if your face doesn't fit they look for any excuse. Systems put more obstacles in your way and set you up for failure. Working on a 1980's peice of software on a 1990's computer. Stuck in the past.

      Advice to Management

      Hire managers who definitely care about their team and who can guide them through mistakes, not react personally and blame the victim by taking away the lifeline of a job. Managers old in years need to keep up with the times and understand that harshness on vulnerable people is not and has never been the right way forward, especially when they already know of someones unfortunate circumstances. Very very poor relationship skills with people not like themselves. Completely let down by entire company and Mgmt most of all.

    10. "specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook

      Pros

      Good benefits from large company

      Cons

      Management concerned on presentations and reports over practical solutions

      Advice to Management

      Engage with operatives