United Utilities Reviews

Updated 15 May 2021

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4.5
92%
Recommend to a Friend
95%
Approve of CEO
United Utilities CEO  Steve Mogford
Steve Mogford
95 Ratings
Pros
  • "Great team working environment across water and waste water(in 13 reviews)

  • "Up to 35 days holiday (5 paid) and a good pension scheme(in 10 reviews)

  • Cons
  • "Senior Management doesn't have a clue what is really going on(in 6 reviews)

  • "Career progression can be difficult - more who you know than what you know(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Electrical

      15 May 2021 - Field Service Engineer (FSE) in Barrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, secure job, involved in many aspects of electrical work

      Cons

      Good company to work for so there is not many bad things

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    2. 5.0
      Current Employee, more than 10 years

      10 years and counting

      21 Oct 2020 - Commercial Analyst in Warrington, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I started on a temp contract back in April 2010 (I was only 19!), I was made Perm in the October 2010. Since then I've had ample opportunity to move around experiencing many different teams. Since you learn many transferable skills, you can always move around to strengthen your core skills, my friends have all been on that journey and then suddenly you land yourself in a team that you just know fits perfectly for you. I've now been in Commercial for 3 1/2 years and wow it's sometimes challenging, but it's a rewarding challenge. I've had the opportunity to complete educational courses and for this I'm glad I can say I continue to work for UU. Our Director is very approachable and so is every member of management including senior management, this also including the CEO. They all say hello in passing. This makes working for UU feel more like a family, I've gained many friends for life. On a night together we always have a time to talk about what's going on in work. This tells me that we all enjoy it, not many people want to talk work whilst out socialising (Pre-Covid!). Overall, if you want a job for life sign up for the jobs page. All my friends always ask me how to join and some have been successful, keep trying and like I said with it's diverse work force a perfect job will soon appear.

      Cons

      Cons..There are no cons. I think anyone can say something about work they dis-like but these out way the Pro's!

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    3. 5.0
      Current Employee, more than 8 years

      Great place to work

      26 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pension scheme and health care

      Cons

      no cons very good place to work

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    4. 5.0
      Current Employee, more than 1 year

      Early days but enjoying the challenge

      18 Apr 2021 - Customer Support Technician in Rochdale, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wage, job different every day, good management

      Cons

      Long hours, shift work, stressful at times

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    5. 4.0
      Current Employee

      business analyst

      1 May 2021 - United Utilities in Warrington, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good work life balance allround

      Cons

      lack of global opportunities allround

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    6. 5.0
      Current Employee

      Water

      3 Apr 2021 - Program Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing benefits and amazing place to work. Great progression opportunities

      Cons

      I feel that there isn’t any cons

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    7. 5.0
      Current Employee

      Great place to work

      20 Mar 2021 - Senior Project Manager in Warrington, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Talent is recognised and there are plenty of opportunities

      Cons

      Training offering could be improved

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    8. 5.0
      Current Employee, more than 5 years

      Great company

      10 Mar 2021 - Water Treatment Specialist in Warrington, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable industry. People will always need water

      Cons

      Pay isnt equitable. Operational staff are underpaid whilst hq staff are sometimes banded higher

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    9. 5.0
      Current Employee, more than 5 years

      Good place to work

      10 Mar 2021 - Customer Service Representative in Whitehaven, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Secure, fun place to work. Stick in and you get rewarded

      Cons

      Don’t like working Saturdays but that’s normal for more business's

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    10. 4.0
      Current Employee, more than 10 years

      Good company and benefits

      17 Apr 2021 - Customer Advisor Advanced in Whitehaven, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefit package and bonus

      Cons

      Call centre life can be awful

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    Viewing 1 - 10 of 152 Reviews

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