United Utilities Reviews | Glassdoor.co.uk

United Utilities Reviews

Updated 22 August 2018
41 reviews

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3.5
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United Utilities CEO Steve Mogford
Steve Mogford
18 Ratings

41 Employee Reviews

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  1. Helpful (1)

    "Good employer, good benefits and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Utilities part-time

    Pros

    Good working enviroment and Bonus Incentives

    Cons

    Inflexible management and focus on process

    Advice to Management

    Some Need to improve some people skills


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer
    Current Employee - Project Engineer
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Utilities full-time (More than 8 years)

    Pros

    Plenty of freedom in field jobs and opportunities

    Cons

    Frequently changing work and management

  3. "Fairly typical blue-chip employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Warrington, North West England, England
    Current Employee - Engineer in Warrington, North West England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at United Utilities full-time (Less than a year)

    Pros

    Genuinely flexible and promote work/life balance. Average in terms of remuneration and benefits. Plenty of opportunities to make changes (although can be difficult to enact anything).

    Cons

    Particularly good example of oil tanker metaphor (takes forever to change direction). As seems typical in water industry, many practices behind modern approach. Lack of investment. Old boy's club is in full effect (no more than similar companies however).

    Advice to Management

    Set an example to the industry and be more agile/promote modern ways of working. Ensure managers actually have management skills.


  4. "Not as good as it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warrington, North West England, England
    Current Employee - Anonymous Employee in Warrington, North West England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Utilities full-time (More than 5 years)

    Pros

    Healthcare scheme, bonus, good holiday entitlement.

    Cons

    Vacant roles not backfilled and employees being put on to do more and more work. Pension scheme not as good as it used to be. Very strict sickness policy which can also be very unfair. No career progression as roles are not backfilled or salary is not as good as can get outside of UU


  5. "Graduate engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at United Utilities full-time

    Pros

    Mentor support, graduate initiatives, supportive environment

    Cons

    Slow paced, during restructure sense of morale became very low

    Advice to Management

    Give graduates roles with more responsibility


  6. "If your face fits.....you’ll get the interview answers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Warrington, North West England, England
    Former Employee - Information Technology in Warrington, North West England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Utilities full-time (More than 10 years)

    Pros

    Good Office - nice views, hub on site
    Annual bonus - although now reduced
    Great Pension
    Water discount - through wages

    Cons

    Politics , dishonesty and corruption
    Favouritism - staff promoted dishonestly through corruption and family connections
    Managers allowed to bully staff, question time spent in toilet
    No formal action taken for staff who have large number of absence instead promoted ... face fits
    No compassion from certain managers - complaints made no action
    Timing owning- days and weeks still outstanding and will never get back or paid for!
    Made to cancel holidays to fit with senior leadership
    Killing of the geese onsite!

    Advice to Management

    Just because someone has been there 8 , 10 , 13 years doesn’t always mean they are right
    Why allow staff members to fix interviews for friends and family? Allow answers, presentations and questions to be shared (leaked)
    Stop the corruption it’s right under your nose!


  7. "Good culture and values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer/Analyst in Warrington, North West England, England
    Former Employee - Programmer/Analyst in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Utilities full-time (More than 3 years)

    Pros

    Good overall company to work for. The company values its workforce and does well to look after each employees health and well-being with good benefits and work place initiatives. The head office facilities were very good.

    Cons

    The career progression was non-existent and would be reliant on somebody leaving or changing roles. Whilst working flexibly and remotely was available this would be dependent on department and individual management styles. There isn’t much of a social side outside of the office, most likely due to the location and most people commuting by car.

  8. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at United Utilities full-time

    Pros

    Good offices, easy commute, excellent pay

    Cons

    Constant restructure adds to role uncertainty


  9. "Programme Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Manager in Warrington, North West England, England
    Former Employee - Programmer Manager in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Utilities full-time (More than 5 years)

    Pros

    North west based utility provider

    Cons

    Limited work in other sectors


  10. Helpful (2)

    "Don't treat temps well at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrington, North West England, England
    Former Employee - Anonymous Employee in Warrington, North West England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at United Utilities full-time (More than a year)

    Pros

    Nice team environment, nice office

    Cons

    Only seem to be able to move up if you are friends with management, very cliquey, feels like you are constantly being watched with no trust in employees

    Advice to Management

    Stop the cliques


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