United Utilities Reviews | Glassdoor.co.uk

United Utilities Reviews

Updated 12 December 2018
46 reviews

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3.3
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United Utilities CEO Steve Mogford
Steve Mogford
21 Ratings

Employee Reviews

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Pros
  • "Good benefits from large company" (in 6 reviews)

  • "Great benefits package, lovely site at Lingley Mere with onsite gym" (in 4 reviews)

Cons
  • "Poor pension scheme, poor pay compared to other industries, little to no career progression, sense of elitism and old boys network" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good employer, good benefits and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Utilities part-time

    Pros

    Good working enviroment and Bonus Incentives

    Cons

    Inflexible management and focus on process

    Advice to Management

    Some Need to improve some people skills


  2. "Good place to be employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities (More than a year)

    Pros

    Salary is ok compared to other similar roles with other companies, plus yearly bonus

    Cons

    It’s a place where managers friends always progress more than anybody else

  3. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at United Utilities full-time

    Pros

    Plenty of opportunities to progress

    Cons

    Inflexible working hours for staff


  4. "Company of Lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay. Beautiful scenic location.

    Cons

    Management is shocking. I struggle with mental health problems which management were aware of. The company is passionate about showing they are an advocate for this in times of need. They even hold a mental health awareness week. Couldn't be further from the truth. One blip in the road and I was sacked without warning, despite having conversations with my manager about my circumstances. Very unfair dismissal which is now being picked up by Unison & Tribunal. Before this I had been given several commendations by customers and directors alike and performed very well so this change in personality came as a shock. There seems to be alot the managers don't tell you and if your face doesn't fit they look for any excuse. Systems put more obstacles in your way and set you up for failure. Working on a 1980's peice of software on a 1990's computer. Stuck in the past.

    Advice to Management

    Hire managers who definitely care about their team and who can guide them through mistakes, not react personally and blame the victim by taking away the lifeline of a job. Managers old in years need to keep up with the times and understand that harshness on vulnerable people is not and has never been the right way forward, especially when they already know of someones unfortunate circumstances. Very very poor relationship skills with people not like themselves. Completely let down by entire company and Mgmt most of all.


  5. "specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Good benefits from large company

    Cons

    Management concerned on presentations and reports over practical solutions

    Advice to Management

    Engage with operatives


  6. "Clueless managers and greedy directors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good working environment, decent reward system and holidays, the work itself can be very rewarding

    Cons

    Senior and middle management are mostly fresh faced out of university and don’t have a clue what they are doing, and just cause utter turmoil, CEO and directors should be charged with theft

    Advice to Management

    Resign


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer
    Current Employee - Project Engineer
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Utilities full-time (More than 8 years)

    Pros

    Plenty of freedom in field jobs and opportunities

    Cons

    Frequently changing work and management

  8. "Fairly typical blue-chip employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Warrington, North West England, England
    Current Employee - Engineer in Warrington, North West England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at United Utilities full-time (Less than a year)

    Pros

    Genuinely flexible and promote work/life balance. Average in terms of remuneration and benefits. Plenty of opportunities to make changes (although can be difficult to enact anything).

    Cons

    Particularly good example of oil tanker metaphor (takes forever to change direction). As seems typical in water industry, many practices behind modern approach. Lack of investment. Old boy's club is in full effect (no more than similar companies however).

    Advice to Management

    Set an example to the industry and be more agile/promote modern ways of working. Ensure managers actually have management skills.


  9. "Not as good as it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warrington, North West England, England
    Current Employee - Anonymous Employee in Warrington, North West England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Utilities full-time (More than 5 years)

    Pros

    Healthcare scheme, bonus, good holiday entitlement.

    Cons

    Vacant roles not backfilled and employees being put on to do more and more work. Pension scheme not as good as it used to be. Very strict sickness policy which can also be very unfair. No career progression as roles are not backfilled or salary is not as good as can get outside of UU


  10. "Graduate engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at United Utilities full-time

    Pros

    Mentor support, graduate initiatives, supportive environment

    Cons

    Slow paced, during restructure sense of morale became very low

    Advice to Management

    Give graduates roles with more responsibility