United Utilities Reviews
Updated Oct 22, 2021
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Found 196 of over 222 reviews
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Approve of CEO
Steve Mogford
123 Ratings
Pros
"Great team working environment across water and waste water" (in 13 reviews)
"Up to 35 days holiday (5 paid) and a good pension scheme" (in 10 reviews)
Cons
"Senior Management doesn't have a clue what is really going on" (in 6 reviews)
"Career progression can be difficult - more who you know than what you know" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Inclusive and encouraging for people of all types and abilities to find their best self and role. A lovely central headquarters near Warrington.
Cons
Due to the history of the utilities industry, change can still be slow in this industry.
Continue reading - Current Employee★★★★★
Pros
Diverse workforce, committed to training employees, great people
Cons
I honestly can't say a bad word about the company
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Decent salary, good pension, people in general are friendly, helpful and eager to please. Management and Execs are (in the main) really approachable and friendly. I recommend it as a place to work to everyone who asks!
Cons
Biggest down side is that it's really difficult to get a job here - helps if you know someone. Criteria is really (and unnecessarily) strict in this day and age - experience in the role is often overlooked for the status of having an inexperienced person with more qualifications.
Continue reading - Current Employee★★★★★
Pros
Worked for UU for 25 years and been given lots of chances to move around to new jobs and departments. In fact - it is encouraged if you show the potential and attitude . I've accepted many of the opportunities (it's OK if you don't) - and its helped me to develop as a person and in career / hierarchy progression. AND of course, for me to work out what jobs I do and don't enjoy or thrive in - revealing my strengths along the way.
Cons
Whilst salary has never been a sticking point personally - direct salary comparison can be tricky - they're not great at working out salaries for unique roles (that can't be compared easily) AND they place an emphasis on total package including being close to the lovely North West countryside and coast.
- Current Employee, more than 1 year★★★★★
Pros
Approachable Managers who listen and appreciate the work you have done Good Training, plenty of opportunities, personal development is available and encouraged Great package of pay, holidays and pension
Cons
None so far and hope that continues
Continue reading - Current Employee★★★★★
Pros
Plenty of opportunities and a wide variety of these available to employees. Promotion opportunities available for the most able, not those best connected. Superb care and support for staff which stepped up even more during the COVID19 pandemic. Excellent employee communications and facilities at Head Office.
Cons
Sometimes decisions can take a long time to be made but that is quite often the nature of a regulated business.
- Current Employee, more than 1 year★★★★★
Pros
Good Money Easy job Lots of overtime
Cons
Management is poor Constant changing of systems
- Current Employee, more than 3 years★★★★★
Pros
Employees are well looked after with lots of perks, great pension scheme, holidays, I could go on! Great support from management and lots of opportunities across the business. During COVID we have been given the technology needed to work from home, making sure we are still supported and connected with our teams.
Cons
Nothing that I can think of.
- Current Employee, more than 8 years★★★★★
Pros
A range of benefits available for working at United Utilities. Supportive management and guidance to help you progress with your career. A range of departments and opportunities for you to choose from. Making new friends and enjoying your time in work. Great technology to support you with working from home and making sure you stay connected with your team/colleagues. The company adapt to any changes happening outside the work place (COVID) as an example and fully supportive with diversity and inclusion.
Cons
No cons for working at United Utilities
- Current Employee★★★★★
Pros
I've worked here for over 25 years - its always been a great place to work - and offers so much opportunity for those that want to seize it - its also an incredibly friendly and supportive organisation that seeks to support everyone be the best they can be.
Cons
If there'd been any meaningful negatives I wouldn't still be here after 25 years !
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