Question 1

Is United Utilities a good company to work for?

Accepted Answer

United Utilities has an overall rating of 4.6 out of 5, based on over 569 reviews left anonymously by employees. This rating has been stable over the past 12 months. 92% of employees would recommend working at United Utilities to a friend and 86% have a positive outlook for the business. The best reviews about United Utilities have been left by employees working as Manager, Project Manager and Customer Advisor.

Question 2

Does United Utilities pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, United Utilities employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at United Utilities. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at United Utilities?

Accepted Answer

92% of United Utilities employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated United Utilities 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

Question 4

What are the top reviewed jobs at United Utilities?

Accepted Answer

Customer Advisor (15), Manager (13), Customer Service Representative (10), Project Manager (10), Customer Advisor Advanced (9), Customer Service (9), Engineer (9), Customer Service Advisor (8), Field Service Engineer (FSE) (6), Senior Mechanical Engineer (6), Analyst (5), Business Analyst (5), Senior Project Manager (5), Accountant (4), Credit Controller (4)

Question 5

What are the pros of working at United Utilities according to real employee reviews?

Accepted Answer

"Good benefits and pension." ((in 63 reviews)); "Great people to work with" ((in 30 reviews)); "good pension scheme and health care" ((in 26 reviews)); "good work life balance allround" ((in 20 reviews)); "Good salary and reward package." ((in 17 reviews))

Question 6

What are the cons of working at United Utilities according to real employee reviews?

Accepted Answer

"Management are also lazy and dishonest about the amount of work they actually do, spending inordinate amounts of time conducting private conversations in full view of front line staff, whilst claiming that they are "first to answer the call if a customer requests to speak to a manager"." ((in 13 reviews)); "Senior management in some areas are highly egotistical, rude and have no integrity." ((in 6 reviews)); "Career progression can sometimes be a challenge but processes are being put inplace to give best opportunities." ((in 5 reviews)); "No work from home apportunties would have been nice" ((in 5 reviews)); "Long hours and constant with stuffp" ((in 4 reviews))

Question 7

What are the top reviewed United Utilities locations?

Accepted Answer

Warrington, Manchester, Whitehaven, Liverpool, Kendal, Preston, Carlisle, London, Warrington, Blackburn, Bootle, Rochdale, Stockport, Bolton, Saint Helens, Manchester City Centre, Lindley, Windermere, Workington, Penrith, Barrow in Furness, Runcorn, Saint Helens, Altrincham, Davyhulme, Northampton, Chester, Ellesmere Port, Barrow, Bromborough

United Utilities

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Wonderful place to work with great service

Supportive team but lacks hybrid options and benefits

Good work-life balance but promotions difficult

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