United Utilities Reviews

Updated 5 Aug 2020

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4.5
91%
Recommend to a Friend
96%
Approve of CEO
United Utilities CEO  Steve Mogford
Steve Mogford
64 Ratings
Pros
  • "good benefits like the healthcare scheme, pension scheme and lots of support(in 8 reviews)

  • "Good working environment, decent reward system and holidays, the work itself can be very rewarding(in 7 reviews)

Cons
More Pros and Cons
  1. COVID-19

    "United Utilities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 5 years

    Pros

    - Excellent benefits - Loyal to employees - No employees furloughed during COVID-19 pandemic - Job security

    Cons

    - Relatively dated IT hardware

  2. "Apprentice View"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apprentice Scientist in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than a year

    Pros

    Work benefits, Onsite gym, people you work with are great, onsite foodhall, good apprentice salary, annual bonus, regular feedback of managers, support from other apprentices.

    Cons

    I haven't really found any cons as of yet in 2 years


  3. "United Utilities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Support Analyst in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 10 years

    Pros

    Salaries, Benefits, Holidays, Location, onsite Gym, onsite food Hall.

    Cons

    None that I can think of

  4. "Excellent"

    4.0
    Former Employee - Customer Service Representative in Warrington, South East England, England

    I worked at United Utilities full-time for more than a year

    Pros

    Really Good place to work

    Cons

    The hours can be long

  5. "Health and Safety"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health and Safety Trainer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 5 years

    Pros

    Bonus, ability to progress, good money

    Cons

    nothing. Best comany ever woud recommend to anyone. good perks,

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 5 years

    Pros

    United Utilities are committed to their staff and customers, employee welfare is really important and the benefits package is great. The career progression is good and the training schemes are excellent.

    Cons

    I can't think of any cons from my experience

    Continue reading
  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Programmer Analyst in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 8 years

    Pros

    Location, people & benefits. Great place of of work.

    Cons

    Progression within current role and slight reluctance with working from home.

  8. "Horrible Employer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Site Manager in Blackburn, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at United Utilities full-time

    Pros

    Pay and annual bonus are good. Maintenance and Operational staff are great.

    Cons

    Everyone is out for themselves, People are fake and cannot be trusted. Senior Management doesn't have a clue what is really going on. Money is lost at every turn for numerous wrong decisions and results long term in redundancies, which occur once or twice a year so you cannot feel safe. They do not value long term staff or staff with knowledge. It is a boys network, or a who you know network. Senior Managers put friends/allies in place which leaves people in place who haven't got a clue. The place is falling apart and staff are extremely unhappy.

    Continue reading

    United Utilities Response

    April 29, 2020Internal and External Communications Officer

    Hi there, we’re really sorry to read this review and hear about your negative experience. We want to create a work environment that works for everyone and hope you felt you could voice your concerns to line managers or HR representatives to give them a chance to improve your experience. We’re proud of the work that we do to support colleagues with mental health support and do a lot of work to ensure this is available across our teams and site locations including a network of mental health first aiders.

  9. Helpful (1)

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scientist in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 3 years

    Pros

    Great benefits, flexible works and decent salary

    Cons

    Progression in laboratory is hard

  10. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Programmes in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Utilities full-time for more than 10 years

    Pros

    Good environment, employer that encourages health and well being in all employees, lots of great benefits and rewarding work.

    Cons

    None for me, all the usual issues are sorted.

    Continue reading
Found 106 reviews