Vacancy Filler Reviews

Thanks for your review and feedback - as always we take all comments very seriously. With regards to your feedback, we’re sorry but we have to disagree on this occasion for a number of reasons. In terms of company social events, we had our Christmas party hosted in Loughborough with a live band, casino company and catering provided for the entire organisation. We have also done a number of social events outside of work this year, including ‘Escape Rooms’, retro gaming museum nights and other events in the local area which are always well received. We are concerned around your comments around micromanagement, as all of our staff are employed for there skills and expertise and are trusted to manage their day to day activity, giving them full flexibility on how they do their job, which is very important to us. We also provide flexible working, working from home and a number of other benefits, which we know our staff really enjoy. We agree that the owner is hands on in terms of occasionally walking through the office, and it’s encouraging that he’s passionate in getting to know his employees and seeing them progress through their career, however the management of the team is strictly left to the senior management team who have made a huge positive impact to the organisation, running regular 1-1s, performance reviews and progression plans and appraisals. We are sorry when it doesn’t work out for someone in our organisation, however we pride ourselves on providing as much support and guidance to ensure we have provided our staff with the tools and support they need to succeed. There has been a lot of change in the past 6 months including new management, investment backing and we recognise that when these things happen, not everyone is in line and passionate with the companies new vision. We have expanded greatly over the last 6 months bringing in talented and the best in class candidates to drive our business to the next level, which has been over 25 new staff and the turn over has been very low in comparison (less than 20% to be exact) We would also recommend that if anyone is interested in joining the company, as well as speaking with a previous member of staff we ask that you also speak with someone currently internally too for an honest chat, and to also hear about all of the amazing stuff we are doing! Thank you to those that have taken the time to read this and we welcome any further questions.

Thank you for your review - we really appreciate all feedback given, both positive and negative. We're pleased to hear you enjoyed the Free Food Fridays - just one of the perks that our CEO treats the company to every Friday, to reward everyone for their hard work and efforts. In terms of the concerns around management feedback and advice, we're very sorry to hear that you feel you experienced this. We have a very strong and dedicated management team that offer group training and 1-2-1 sessions with all new and existing staff in the sales team from day one, to ensure they get the knowledge and the tools required to succeed in their roles, at the right pace and level. In terms of the CEO walking through the departments, we truly believe that this is a positive thing for the company. It's usually not very traditional for a CEO to know everyone by name, their background, family life and interests however this is where we are unique, as the CEO has a genuine interest in people and their contribution to the company. We strongly believe that he is approachable and willing to listen to what's important to the staff that make up the success of the company, which is everyone from the board level to our cleaners! If you would like to provide any other feedback or if you have any further questions, please do not hesitate to get in touch.

Firstly thank you for your review, we take all feedback very seriously and welcome positive and negative comments to ensure we are continuously improving the business. With regards to our training, we provide all new starters with a well-engineered training and development plan from day 1, which is delivered by our dedicated in-house trainers. The training is planned and delivered over the course of the new starter's induction period and depending on the individual, we ensure staff are confident enough in their new role before carrying out the full expected duties and that they have all of the tools required to succeed in their new role. We pride ourselves in our honest approach in interviews and it's really important that we do this to ensure that candidates are fully aware of our vision and way of working so that they have every confidence in wanting to join our business. We have a relatively new but strong management team that are making a huge positive impact to the organisation and their individual teams, providing regular feedback and mentoring, which has resulted in an extremely successful and enthused team of individuals that we are very proud of. We're very sorry that it didn't work out for yourself at Vacancy Filler, however we truly wish you all the success moving forward and welcome any further questions. Many thanks