Is Virgin Media O2 a good company to work for?

Virgin Media O2 has an overall rating of 3.5 out of 5, based on over 828 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Virgin Media O2 to a friend and 40% have a positive outlook for the business. The best reviews about Virgin Media O2 have been left by employees working as Retail Advisor , Field Technician and Field Engineer .

Does Virgin Media O2 pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Media O2 employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Virgin Media O2. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Virgin Media O2?

60% of Virgin Media O2 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Media O2 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Virgin Media O2?

Sales Advisor (41) , Project Manager (25) , Retail Advisor (16) , Field Sales Representative (15) , Field Technician (13) , Field Service Technician (11) , Store Leader (11) , Field Engineer (10) , Sales Representative (10) , Commercial Manager (8) , Senior Manager (8) , Assistant Store Leader (7) , Manager (7) , Sales Assistant (7) , Sales Associate (7)

What are the pros of working at Virgin Media O2 according to real employee reviews?

"Company wide benefits are good" ((in 87 reviews)); "Some great people and teams who make VMO2 a nice place to work" ((in 68 reviews)); "Team culture is good" ((in 38 reviews)); "Good pay and well maintained staff" ((in 36 reviews)); "Team is great" ((in 34 reviews))

What are the cons of working at Virgin Media O2 according to real employee reviews?

"Store management was poor." ((in 34 reviews)); "Senior Leadership have ideas and force them down the chain with no consultation on what is achievable." ((in 19 reviews)); "can be long hours and very demanding" ((in 15 reviews)); "• Pressure of sales targets with no commission to incentivise these sales" ((in 14 reviews)); "Bad Managers" ((in 11 reviews))

What are employees saying about Virgin Media O2 redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virgin Media O2 redundancy and their outlook for job security at Virgin Media O2 in 2026.

What are the top reviewed Virgin Media O2 locations?

London , Reading , Slough , Manchester , Birmingham , Leeds , Hammersmith , Glasgow , Runcorn , Sheffield , Belfast , Peterborough , Liverpool , Edinburgh , Wythenshawe , Newcastle upon Tyne , Basingstoke , Bristol , Bath , Warrington , Cambridge , Huddersfield , Brighton , High Wycombe , Portsmouth , Leicester , Northampton , Bradford , Guildford , Croydon

Virgin Media O2 Reviews

3.5

60% would recommend to a friend

(777 total reviews)

Lutz Schüler

61% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (777 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Virgin Media O2 has an employee rating of 3.5 out of 5 stars, based on 777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Media O2 employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

777 reviews

4.0

1 Jul 2026

Good benefits and work-life balance, but lack direction from leadership

Decision support analyst

Recommend

CEO approval

Business outlook

Pros

Good benefits good worlife balance and support from low level is good

Cons

lack of direction from the higher ups

Virgin Media O2 Response

15h

Thank you for taking the time to share your experience and for your years with Virgin Media O2. We're pleased to hear that you valued our benefits, work-life balance and the support provided by colleagues and managers around you. Creating an environment where people feel supported and can thrive is important to us. We also appreciate your feedback regarding direction from senior leadership. We recognise that clear communication, transparency and a shared sense of purpose are essential to the employee experience, and we're continually working to ensure our people understand our strategy, priorities and the role they play in delivering them. Thank you again for your feedback. We wish you all the best in your future career.

5.0

30 Jun 2026

Good place to work

Technology analyst

Recommend

CEO approval

Business outlook

Pros

Great culture and nice offices

Cons

The salary could be higher

Virgin Media O2 Response

15h

Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed our culture and office environment. Creating a workplace where people feel welcomed, connected and able to do their best work is something we're very proud of. We also appreciate your feedback regarding salary. We know that competitive reward and recognition are important to our people, and we regularly review our pay and benefits to ensure they remain fair and competitive within the market. Thank you again for sharing your experience, and we wish you every success in the future.

4.0

26 Jun 2026

Positive culture but limited advancement opportunities

Strategy manager

Recommend

CEO approval

Business outlook

Pros

Good culture and positive working environment

Cons

Limited progression opportunities unless someone above you leaves the team or company

Virgin Media O2 Response

4d

Thank you for taking the time to share your feedback and for being part of Virgin Media O2. We’re really pleased to hear you value the company culture and working environment. We also appreciate your honest comments on opportunities for progression. We recognise how important clear career pathways are, which is why we offer internal training programmes and also encourage secondments for our employees within the business. However, we appreciate your feedback and will continue to work to strengthen development opportunities and ensure our people can grow within the business.

Viewing 1 - 3 of 777 Reviews

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Virgin Media O2

Virgin Media O2 Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good benefits and work-life balance, but lack direction from leadership

Good place to work

Positive culture but limited advancement opportunities

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Jobs at Virgin Media O2