Virgin Media O2 Reviews

3.5

60% would recommend to a friend

(771 total reviews)
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Lutz Schüler

62% approve of CEO

41% positive business outlook

Virgin Media O2 has an employee rating of 3.5 out of 5 stars, based on 771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Media O2 employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

771 reviews
5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for with lots of training available for everyone who wants to progress

Cons

Very fast-changing environment with a high volume of workload across both day and night shifts.

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Virgin Media O2 Response
3d
Thank you for taking the time to share your feedback. We love that you've been an employee with us for nearly 10 years. It's great to see that during this time you've been able to grow and develop your career through our training tools and opportunities at Virgin Media O2. Supporting progression is an important part of our employee experience. We also appreciate your honest comments about the fast-paced nature of the environment and the workload across shifts. We recognise the impact this can have and are continuously working to improve how we support our teams, including encouraging managers to create flexibility where necessary and reviewing our employee surveys throughout the year to create better experiences for our people. Your feedback is invaluable in helping us evolve, and we appreciate your continued commitment to the business.
5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic employee network groups Great benefits such as neurodiversity assessments, Bupa healthcare, carers benefits etc Paid days off to volunteer is a nice addition The people make the company

Cons

Nothing you wouldn’t expect in a big company

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Virgin Media O2 Response
3d
Thank you for taking the time to share your feedback and for being part of Virgin Media O2 for the past few years. We’re delighted to hear that you’ve had such a positive experience, particularly with our employee network groups and the benefits we offer. It’s great to know that initiatives like our neurodiversity benefit, healthcare benefit, carers benefits, and volunteering days are making a meaningful difference. We’re especially pleased that you highlighted our people. Creating a supportive, inclusive, and collaborative culture is incredibly important to us, and it’s wonderful to hear that this come through in your experience. We also appreciate your balanced perspective on working within a large organisation. We’re always looking at ways to continuously improve, so if you ever have additional feedback or ideas, we’d love to hear them. Thanks again for your review and for being part of the team.
5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, with great family support

Cons

A few leads can be quite micromanaging

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Virgin Media O2 Response
1mo
Thank you for taking the time to share your feedback. We’re really pleased to hear that you’ve had a positive experience overall and feel supported by the company, particularly when it comes to family support and culture. We also appreciate your honest comments around management styles. We recognise the importance of empowering teams and ensuring the right balance between support and autonomy, and your feedback helps highlight where we can continue to develop our leadership approach. Thank you again for sharing your experience and for being part of the team.
Viewing 1 - 3 of 771 Reviews

Glassdoor has 822 Virgin Media O2 reviews submitted anonymously by Virgin Media O2 employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Media O2 is right for you.