Virgin Media Reviews | Glassdoor.co.uk

Virgin Media Reviews

Updated 18 September 2018
348 reviews

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3.0
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Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
181 Ratings

348 Employee Reviews

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Pros
  • "Good work life balance compared to others" (in 29 reviews)

  • "good company to work for, great people and great benifits" (in 40 reviews)

Cons
  • "No really a work/life balance as you will end up mostly working 6 days a week or even 7 days" (in 17 reviews)

  • "Company culture has massively changed (in a bad way) since Virgin Media was acquired by Liberty Global" (in 30 reviews)

More Pros and Cons

  1. "Wish I had never left Outbound cold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales Advisor in Baguley, England
    Former Employee - Outbound Sales Advisor in Baguley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than a year)

    Pros

    Great people
    Great department
    Great pay
    Treated like an adult
    Great benefits
    Great incentives
    Brilliant line manager

    Cons

    None wish I had never left

    Advice to Management

    Amazing line manager in fact all managers were fantastic


  2. "Retail Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Management in London, England
    Current Employee - Retail Management in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 8 years)

    Pros

    Hours, Salary, benifts, progression,bonus, rewards,career

    Cons

    Some weekend work, however you do get lots of weekends off

    Advice to Management

    Keep up the great work and great company.

  3. "Good to make a lot of money but hard hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Nottingham, England
    Current Employee - Field Sales Representative in Nottingham, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    The commission structure is incredible, and those who are willing to go through the arduous door to door process will be handsomely rewarded. It also has a basic wage and extra on top.

    Cons

    Managers can be a real headache, and some are very old fashioned in the way they lead


  4. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Wythenshawe, England
    Former Employee - Account Manager in Wythenshawe, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Media full-time (More than a year)

    Pros

    excellent pay and benefits given

    Cons

    difficult people managers to staff

    Advice to Management

    listen to staff


  5. "On the whole. A good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Time Manager in Birmingham, England
    Current Employee - Real Time Manager in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Benifits. Holiday. Pay. Pension. Health care. Birthday off. Free hot drinks. Lots of engagement

    Cons

    Hours. Workload and ever changing goals

    Advice to Management

    As always. Work hard. Operate above your level


  6. "virgin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Swansea, Wales
    Current Employee - Customer Service Representative in Swansea, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 10 years)

    Pros

    good company to work for, great people and great benifits

    Cons

    no real cons to raise as never had issues


  7. "Not exciting enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media full-time (Less than a year)

    Pros

    Good incentives if you can reach targets

    Cons

    Management oblivious to issues on the high street

  8. "Poor experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Undisclosed in London, England
    Former Employee - Undisclosed in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Virgin Media full-time (More than a year)

    Pros

    Flexible working, good benefits.
    Pay good.

    Cons

    No induction or welcome into the organisation.
    Everyone too busy.
    Left to your own devices and no real training - which leaves things open to mistakes and risks.
    Ask for help from certain team members and you get snapped at.
    I would say the office and amenities need a right good clean.
    Poor communication and organisation.

    Advice to Management

    After reading other reviews I am shocked that most have a good experience, unfortunately mine wasn’t. Listen to employees and make sure support is there and expectations are set.
    Provide training to new starters so they know what they are doing - just because they have the experience for the role doesn’t mean they know the virgin way.


  9. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Leader in Wythenshawe, England
    Current Employee - Senior Leader in Wythenshawe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    Integrity is a key behaviour demonstrated by everyone, at all levels. You are encouraged to be yourself, in a friendly & helpful environment.

    Cons

    None! Having worked here for nearly a year the overall experience has been wonderful

    Advice to Management

    Even more visibility


  10. "Cannot recommend enough!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Bradford, Yorkshire and the Humber, England
    Current Employee - Senior Recruiter in Bradford, Yorkshire and the Humber, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    I have been at Virgin Media for two months now, and so far I have seen nothing but positivity and energy from everyone I have had the pleasure of meeting! I felt welcomed into the team well and truly, by the end of my first week and cannot wait for the rest of my career with Virgin Media! I was already bought into Virgin Media by the time my first interview came around, and coming out of that meeting just solidified everything I love about the brand and its' culture.

    Cons

    No cons so far with Virgin Media!!

    Advice to Management

    Keep doing what you are doing! It's great to be a part of something so special! :)


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