Virgin Media Reviews | Glassdoor.co.uk

Virgin Media Reviews

Updated 17 Oct 2019

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
74%
Approve of CEO
Virgin Media CEO Lutz Schüler (no image)
Lutz Schüler
15 Ratings
Pros
Cons
  • "Liberty Global outsourcing jobs(in 32 reviews)

  • "Can be quite political, senior management have set un achievable targets for a couple of years in a row now(in 27 reviews)

More Pros and Cons
  1. "Busy and motivating environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Virgin Media full-time for more than a year

    Pros

    Good bonus, nice stores, motivated teams

    Cons

    Stressful, male dominated environment

    Virgin Media2019-10-17
  2. "Great conpany"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate 

    I have been working at Virgin Media full-time

    Pros

    Great pay and potential earning

    Cons

    None so far only been a month

    Virgin Media2019-10-17
  3. "Service field technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Virgin Media full-time for more than 10 years

    Pros

    Good work life balance, good staff

    Cons

    Better recognised qualifications like BT get

    Advice to Management

    Good management

    Virgin Media2019-10-17
  4. "Good place to work"

    StarStarStarStarStar
    Former Employee - Project Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time for more than 3 years

    Pros

    they care for employees - work hard and it pays off

    Cons

    occasional rude clients and customers.

    Virgin Media2019-10-15
  5. "Employee Driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than 5 years

    Pros

    A lot of progression & internal courses to carry with you on pastures new should you leave. Employees are valued a lot. Everyone who works within the company are extremely friendly, certainly not the shirt and tie type.

    Cons

    A lot of business restructures, one year is never the same as the previous. Although this can be annoying business is business and change is better than the same old.

    Virgin Media2019-10-11
  6. "Great Working with Virgin Media"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Area Field Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than 3 years

    Pros

    Work 4 days out of 7 on a rota that means you have 5 days off in a row every third weekend. The rate of pay is very competitive. Work from home with your van and tools and everything needed to do your work is given to you. Full training given for those who have never done this type of work before. Excellent benefits. Excellent bonus scheme Time and a half overtime pay (double on a Sunday) Easily stay in... contact with other team members and managers if help is needed via the what's app group

    Show More

    Cons

    Due to being a successful company sometimes the work can run over by a considerable amount of not all staff are in because of sickness/holidays ect. Doesn't happen often but when managers have a meeting they all go at the same time and it is difficult to get authorisation to do certain things with out a code from them so jobs can run over on them days.

    Advice to Management

    Split the manager conference calls into 2 groups

    Virgin Media2019-10-06
  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Manager in Hook, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Virgin Media full-time for more than 10 years

    Pros

    Great, inclusive culture and team ethic

    Cons

    No real cons to state here

    Virgin Media2019-09-30
  8. "Vested interests"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Engineer in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Virgin Media full-time for more than 5 years

    Pros

    Working with good, dedicated people.

    Cons

    Vested interests. Directors only care about their own agendas.

    Advice to Management

    Quit

    Virgin Media2019-10-13
  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Controller 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than a year

    Pros

    Great people, cool benefits, casual attire.

    Cons

    No many to be honest

    Virgin Media2019-09-23
  10. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Agent 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Virgin Media full-time

    Pros

    Really enjoyable place to work

    Cons

    No cons for me .

    Virgin Media2019-09-23
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