Virgin Media Reviews
Updated Jul 23, 2021
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Found 1,204 of over 1,314 reviews
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Recommend to a Friend
Approve of CEO
Lutz Schüler
206 Ratings
Pros
"great people and collaborative workspace" (in 59 reviews)
"Pay is decent and some good benefits" (in 53 reviews)
Cons
"When sold to liberty global went cut throat and stripped everything back including the care for its employees" (in 37 reviews)
"Sometimes your working long hours" (in 36 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 10 years★★★★★
Pros
Great company benefits given and the commission on offer is uncapped. The more you put in the more you can earn
Cons
Self motivation is key to success
- Former Employee, less than 1 year★★★★★
Pros
Brilliant, relaxed working environment. You feel like working yourself because you reap the rewards. Management is awesome. Higher up management effective communication.
Cons
Job came to an end due to the corona virus, store was closed down.
- Current Employee, more than 3 years★★★★★
Pros
Very well paid, treated with respect
Cons
Not really a con but you do have to work extremely hard and be consistent every day
- Current Employee, more than 5 years★★★★★
Pros
Good Employee Benefits including staff rates and healthcare
Cons
Senior management don’t listen, communication lacks when process’ change. Training sparse and has a very “learn on the job” mentality. Inexperienced management throughout who have never planned a job or dealt with the challenges.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
A fun place to work
Cons
Sometimes internal politics difficult to navigate
- Former Employee, more than 5 years★★★★★
Pros
3 days off per week, trusted to work alone, can earn good money if you’re willing to work hard
Cons
Endless amount of targets to hit, out in all weathers, long days and expected to work into the night to ensure all jobs are complete, not a great work life balance, constantly pushed to try and sell to customers and push them to refer their friends to VM
Continue readingHello, thank you for sharing your experiences with us. Your feedback and suggestions allow us to make constant improvements. Thank you again!
- Former Employee, more than 1 year★★★★★
Pros
It was sooooooooo good definitely work tgere again!
Cons
It could of have been more better
Continue reading - Former Employee★★★★★
Pros
Great place to work. Good managers & people friendly
Cons
Personally had a great experience there
Virgin Media Response
Virgin Media
Hello! Thanks for taking the time to share such a positive review and for your hard work. If you have some amazing ideas for how we could improve, feel free to drop us any suggestions to life@virginmedia.co.uk
- Former Employee★★★★★
Pros
Welcoming, Friendly, Good bonus, Good tech
Cons
No cons that I can remember
- Former Employee, more than 3 years★★★★★
Pros
5 days off every 3 weeks Private health care No previous experience needed Full training
Cons
Work 3 Saturdays a month and most bank holidays for no additional pay Long shifts with unrealistic times on jobs Lack of support from managers Too much focus on sales and not enough on employees well being
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