Virgin Media Reviews

Updated Aug 12, 2022

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Found 1,561 of over 1,723 reviews

3.7
68%
Recommend to a Friend
77%
Approve of CEO
Virgin Media CEO Lutz Schüler (no image)
Lutz Schüler
378 Ratings
Pros
  • "Commission plan- working with great people(in 73 reviews)

  • "Good benefits, opportunities to progress(in 69 reviews)

  • Cons
  • "Can be asked to do long hours at times(in 52 reviews)

  • "Work life balance can be tough unless your supper organised(in 41 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Former Employee

      Aug 12, 2022 - Network Engineer Apprentice 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great opportunity into networking - Brilliant team of Engineers and supportive Management - Career progression - Work life balance

      Cons

      - Structure of the apprenticeship, though this did improve with time

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    2. 4.0
      Former Employee, less than 1 year

      ...

      Aug 10, 2022 - Customer Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good place to work friendly environment

      Cons

      Cafeteria could alot cheaper to be honest

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    3. 4.0
      Former Employee, more than 1 year

      Mixed view

      Aug 9, 2022 - Installation Technician in York, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employee benefits such us broadband and tel packages

      Cons

      Too much sales driven for a technical job and not a great salary.

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    4. 4.0
      Former Employee, more than 5 years

      Good company

      Aug 10, 2022 - Ops Manager in Sheffield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits all round Nice people

      Cons

      none that I can think of

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    5. 4.0
      Current Employee, more than 3 years

      Okay

      Aug 7, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are nice, room for progression within the business

      Cons

      Pay isn’t great for the stress involved

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    6. 5.0
      Current Employee, more than 1 year

      Good evening

      Aug 7, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Okay cool Great environment but management is great Staff Nice Salary

      Cons

      Long hours Management staff is micro and very added Hours Work Everything

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    7. 5.0
      Current Employee, more than 1 year

      Good place

      Aug 5, 2022 - Customer Service in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and management style

      Cons

      Progression, Career, Development, Qualifications, Training

      Continue reading
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    8. 5.0
      Current Employee, more than 3 years

      Awesome employer

      Aug 5, 2022 - Customer Service Advisor in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      teams look after one another

      Cons

      shifts are not great for a working mom

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    9. 5.0
      Current Employee

      Great company to work for

      Aug 4, 2022 - IT Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      None that I can see

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    10. 4.0
      Current Employee

      Great company

      Aug 3, 2022 - Senior Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and culture, left because pay was lower than market.

      Cons

      London office was made for.LG rather than VM

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    Viewing 1 - 10 of 1,561 Reviews

    Virgin Media Reviews FAQs

    Virgin Media has an overall rating of 3.7 out of 5, based on over 1,723 reviews left anonymously by employees. 68% of employees would recommend working at Virgin Media to a friend and 59% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Virgin Media employees rat