Virgin Media Reviews

Updated Jul 23, 2021

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Found 1,204 of over 1,314 reviews

3.7
74%
Recommend to a Friend
78%
Approve of CEO
Virgin Media CEO Lutz Schüler (no image)
Lutz Schüler
206 Ratings
Pros
  • "great people and collaborative workspace(in 59 reviews)

  • "Pay is decent and some good benefits(in 53 reviews)

  • Cons
  • "When sold to liberty global went cut throat and stripped everything back including the care for its employees(in 37 reviews)

  • "Sometimes your working long hours(in 36 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 10 years

      Great benefits

      Jul 21, 2021 - Field Sales Manager in Knowsley, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company benefits given and the commission on offer is uncapped. The more you put in the more you can earn

      Cons

      Self motivation is key to success

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    2. 5.0
      Former Employee, less than 1 year

      Excellent place to work.

      Jul 13, 2021 - Sales Advisor in Solihull, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brilliant, relaxed working environment. You feel like working yourself because you reap the rewards. Management is awesome. Higher up management effective communication.

      Cons

      Job came to an end due to the corona virus, store was closed down.

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    3. 5.0
      Current Employee, more than 3 years

      Brilliant company

      Jul 14, 2021 - Outbound Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very well paid, treated with respect

      Cons

      Not really a con but you do have to work extremely hard and be consistent every day

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    4. 3.0
      Current Employee, more than 5 years

      Senior leadership let the side down

      Jul 17, 2021 - Access Planner in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Employee Benefits including staff rates and healthcare

      Cons

      Senior management don’t listen, communication lacks when process’ change. Training sparse and has a very “learn on the job” mentality. Inexperienced management throughout who have never planned a job or dealt with the challenges.

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    5. 4.0
      Former Employee, more than 5 years

      Good Culture

      Jul 15, 2021 - Head of Business Intelligence in Hook, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A fun place to work

      Cons

      Sometimes internal politics difficult to navigate

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    6. 3.0
      Former Employee, more than 5 years

      Work

      Jul 12, 2021 - Field Technician in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      3 days off per week, trusted to work alone, can earn good money if you’re willing to work hard

      Cons

      Endless amount of targets to hit, out in all weathers, long days and expected to work into the night to ensure all jobs are complete, not a great work life balance, constantly pushed to try and sell to customers and push them to refer their friends to VM

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      Virgin Media Response

      Virgin Media

      Hello, thank you for sharing your experiences with us. Your feedback and suggestions allow us to make constant improvements. Thank you again!

    7. 3.0
      Former Employee, more than 1 year

      Meh

      Jul 23, 2021 - Telesales in Stockport, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was sooooooooo good definitely work tgere again!

      Cons

      It could of have been more better

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    8. 5.0
      Former Employee

      Great place to work

      Jul 8, 2021 - Project Administrator in Reading, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work. Good managers & people friendly

      Cons

      Personally had a great experience there

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      Virgin Media Response

      Virgin Media

      Hello! Thanks for taking the time to share such a positive review and for your hard work. If you have some amazing ideas for how we could improve, feel free to drop us any suggestions to life@virginmedia.co.uk

    9. 3.0
      Former Employee

      Good overall

      Jul 23, 2021 - Sales Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Welcoming, Friendly, Good bonus, Good tech

      Cons

      No cons that I can remember

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    10. 2.0
      Former Employee, more than 3 years

      A gateway into the telecom industry

      Jul 16, 2021 - Field Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      5 days off every 3 weeks Private health care No previous experience needed Full training

      Cons

      Work 3 Saturdays a month and most bank holidays for no additional pay Long shifts with unrealistic times on jobs Lack of support from managers Too much focus on sales and not enough on employees well being

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