Vrbo Reviews | Glassdoor.co.uk

Vrbo Reviews

Updated 23 Jan 2020

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3.6
65%
Recommend to a Friend
72%
Approve of CEO
Vrbo President John Kim
John Kim
199 Ratings
Pros
Cons
  • "Austin are the ones that actually deliver value(in 22 reviews)

  • "Work/Life balance can sometimes be a challenge(in 14 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Empowering workplace where you can grow, enjoy awesome benefits and great work/life flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Professional Services in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than a year

    Pros

    - Big investment in your development e.g. last week I attended Product Academy learning about design thinking in San Francisco, I'm a part of a coaching program, lots of investment in functional training - Awesome benefits including travel discounts, competitive salary, bonus, RSU's, health insurance for me and my family, dental insurance, health and wellness reimbursement and up to 20 weeks parental leave - Open, transparent and empowering management - If you love to travel and want to travel with work - being a travel company you will have the opportunity to connect and be a part of global teams - I work from home once a week - great work/life balance - Lots of opportunities to be involved in projects

    Show More

    Cons

    - Old building e.g. bad plumbing, poor air-con BUT we are moving to new offices in less than 6 months

    Advice to Management

    I love coming to work everyday and appreciate the flexibility you give me to test and learn, grow and feel empowered at work.

    Vrbo2019-10-24
  2. "Technical Partner Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Integration Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than a year

    Pros

    The atmosphere, Multicultural company, Challenging, Good perks.

    Cons

    None for the moment.

    Vrbo2020-01-16
  3. "By far the strangest place you’ll ever work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vrbo full-time for more than a year

    Pros

    Relaxed culture (so much so that actual work is low in the list of priorities at times) Nice people Good benefits

    Cons

    Very US-focussed for a company that calls itself “global” Lack of management of mid-level employees Inexperienced management promoted prematurely No consistent direction from leadership Resistance to investing in good tech solutions Not customer centric Too many people not doing that much US-based employees tend to earn a lot more for doing the same jobs as colleagues in Europe

    Advice to Management

    More of a global approach Streamline the marketing org Pick a direction and stick with it Focus more on business growth than happy hours and expensed offsite events

    Vrbo2020-01-02
  4. Helpful (2)

    "Toxic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training Team in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vrbo full-time

    Pros

    *Good benefits (private health, dental, etc.)

    Cons

    If you are thinking of applying/taking a role at VRBO Partner Success or Training team my advice is: DON'T! RUN! Here is why: * Very toxic atmosphere, incapable and incompetent management higher leadership where bullying & harassing is promoted * Don't be fooled by the "part of Expedia group", this company and these 2 departments in particular have nothing to do with Expedia, all values of the group are violated on the daily basis * ZERO flexibility- even though technology allows, there is absolutely no option of working from home just because it's a personal preference of a few senior leaders * Extreme micromanagment * KPIs have nothing to do with the actual work, were put in place just to have more control over every activity and for the leaders to look good * Recruitment out of sync- they will promise you the world while the reality is really rather sad * No strategic vision *Promotions are given only on favouritism basis and to people who play 'political games' *The team is so demotivated and afraid of senior leadership (one director in particular) that nobody even applies for management roles *Managers have no autonomy and power to decide about anything, there are just there to follow Sr.Director's orders. *HR is always on the side of the company and accepts all above mentioned behaviours. It is by far the worst place I have ever worked at.

    Show More

    Advice to Management

    Get rid of the senior leadership in London and adopt EG values and culture

    Vrbo2019-12-12
  5. "The best Expedia Group brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than 3 years

    Pros

    - Technical bar of architects, TPMs, managers and engineers is well above average - Latest tech (cloud native, micros service architecture in scala/cassandra/kafka, node and react) - The most helpful bunch of people I've worked with, everyone is nice and willing to help - Management is caring and gives us lots of freedom (too much freedom at times), tickets to conferences, opportunities to speak at events, travel..

    Show More

    Cons

    - Office is in an old building, with old building problems (no air-con, water issues in kitchen and toilets). There will be a move to a new office in March/2020 and these problems are expected to be addressed

    Vrbo2019-10-06
  6. Helpful (4)

    "Great team, but extremely underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Neutral Outlook
    No Opinion of CEO

    I worked at Vrbo full-time for more than a year

    Pros

    - Excellent tech stack to work with (from React, Node to Scala, Akka and so on), CI/CD - Great team in London, everyone committed to doing high quality work to deliver value to customers - Caring management, encouraging and enabling the team to be vocal, collaborative - opportunity to work, travel across different cities in the world

    Cons

    - Austin gets paid, talks the talk, while teams outside of Austin are the ones that actually deliver value. - Because the company is predominantly in the USA, product and engineering teams there have no understanding of what local relevance means. All they know is the USA, all they have seen is how Americans use products, they do not comprehend what having a Global company means. - The team in London is extremely underpaid, compared to the market

    Show More

    Advice to Management

    Pay your employees well.

    Vrbo2019-09-27
  7. "Good culture fast growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Business Operations 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Vrbo full-time for more than 10 years

    Pros

    Great boss and good work environment

    Cons

    Very fragmented with platforms and senior leadership seems to be confused as to what they are supposed to do

    Advice to Management

    Hire more seniors externally rather than giving promos due to promises. Need strong leadership.

    Vrbo2019-08-26
  8. Helpful (3)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend

    I worked at Vrbo full-time for more than a year

    Pros

    nothing. no protections for employees

    Cons

    bad management. dont use their values

    Vrbo2019-08-02
  9. Helpful (7)

    "Being overtaken by the US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Good office location & some great people to work with

    Cons

    European teams being ousted from the business by the US teams. Only focused on initiatives which help the US market without taking into consideration the fact they are meant to be a ‘Global’ brand. Managers like to take credit for all work delivered and produced by their teams leaving little room for self exposure and development within the company. Massively underpaid for work delivered in comparison to people within the same department who are on 50-75% more a year. For a company that says they are all about developing their people this is hardly the case - majority of learnings offered are suitable to those already in established careers, if you are not a Senior Manager or Director (which it seems 80% of the workforce are) then good luck trying to find progression. HR are USELESS considering the fact that they are unreachable and do not take serious action on any complaints issued to them.

    Show More

    Advice to Management

    Pay attention to those who keep the business running. Look at who your ‘Senior Managers’ are actually managing because you will find 30% of them without direct reports....are they actually benefitting the company in anyway. Look at who turns up for work apparently the office is short of seats but 50% of desks are empty from mid week onwards with people ‘working from home’ but unable to produce any credible work on their return.

    Show More
    Vrbo2019-07-21
  10. "Good company"

    StarStarStarStarStar
    Former Employee - Data Analyst 

    I worked at Vrbo full-time

    Pros

    Good salary, fun culture, diversity-focused

    Cons

    Very US centric (HQ is there)

    Vrbo2019-05-19
Found 608 reviews
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