Vrbo Reviews

Updated Jul 20, 2021

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Found 674 of over 766 reviews

3.7
66%
Recommend to a Friend
77%
Approve of CEO
Vrbo Senior Vice President and General Manager Jeff Hurst (no image)
Jeff Hurst
49 Ratings
Pros
  • "Great benefits, great people who genuinely care about you and your well being(in 60 reviews)

  • "Good work-life balance and kind coworkers(in 59 reviews)

  • Cons
  • "Work/Life balance can sometimes be a challenge(in 15 reviews)

  • "Expedia's flaws are actively hurting Vrbo(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Great place to work

      Apr 11, 2021 - Product Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture when I worked at homeaway 10 years ago

      Cons

      Compensation, Lack of progression opportunities when I worked here 10 years ago

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    2. 3.0
      Former Employee, more than 3 years

      Great people to work with, however...

      Mar 31, 2021 - Customer Service in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Met new incredible fun people - Free food, alcohol, soft drinks - social events

      Cons

      Management Easy to get too comfortable and move on Try to 'promote' career progression

      Continue reading
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    3. 4.0
      Former Employee, more than 1 year

      Fun to work for

      Mar 18, 2021 - Product Support Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Company is very generous in aspects of making employees happy. - there is always ongoing training - great work atmosphere -

      Cons

      - not a lot career progression

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    4. 4.0
      Former Employee, less than 1 year

      Generally great experience

      Feb 18, 2021 - Market Development Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team atmosphere, office environment, international work force

      Cons

      Very hierarchical with lots of managerial layers.

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    5. 5.0
      Former Employee, more than 3 years

      Great place

      Jan 13, 2021 - Partner Success Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities, great benefits and amazing people, company stands by its values which are great

      Cons

      The communication between the top management and the staff could be improved

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    6. 4.0
      Current Employee, more than 1 year

      Good company to work for

      Sep 12, 2020 - Customer Service Representative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      free food at work, fun workplace, loads of activities, good benefits

      Cons

      The salary is low, slow process in promoting employees

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    7. 5.0
      Current Employee, more than 1 year

      Good company to work for

      Sep 9, 2020 - Partner Success Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lovely people and environment to work in

      Cons

      lots of change taking place

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    8. 4.0
      Current Employee, more than 1 year

      Good experience

      Sep 6, 2020 - Customer Experience Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good team work - potential for growth

      Cons

      - a bit dated company structure

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    9. 1.0
      Former Employee

      Toxic company

      Dec 12, 2019 - Training Team in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Good benefits (private health, dental, etc.)

      Cons

      If you are thinking of applying/taking a role at VRBO Partner Success or Training team my advice is: DON'T! RUN! Here is why: * Very toxic atmosphere, incapable and incompetent management higher leadership where bullying & harassing is promoted * Don't be fooled by the "part of Expedia group", this company and these 2 departments in particular have nothing to do with Expedia, all values of the group are violated on the daily basis * ZERO flexibility- even though technology allows, there is absolutely no option of working from home just because it's a personal preference of a few senior leaders * Extreme micromanagment * KPIs have nothing to do with the actual work, were put in place just to have more control over every activity and for the leaders to look good * Recruitment out of sync- they will promise you the world while the reality is really rather sad * No strategic vision *Promotions are given only on favouritism basis and to people who play 'political games' *The team is so demotivated and afraid of senior leadership (one director in particular) that nobody even applies for management roles *Managers have no autonomy and power to decide about anything, there are just there to follow Sr.Director's orders. *HR is always on the side of the company and accepts all above mentioned behaviours. It is by far the worst place I have ever worked at.

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      4 people found this review helpful
    10. 5.0
      Current Employee, more than 1 year

      Empowering workplace where you can grow, enjoy awesome benefits and great work/life flexibility

      Oct 24, 2019 - Professional Services in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Big investment in your development e.g. last week I attended Product Academy learning about design thinking in San Francisco, I'm a part of a coaching program, lots of investment in functional training - Awesome benefits including travel discounts, competitive salary, bonus, RSU's, health insurance for me and my family, dental insurance, health and wellness reimbursement and up to 20 weeks parental leave - Open, transparent and empowering management - If you love to travel and want to travel with work - being a travel company you will have the opportunity to connect and be a part of global teams - I work from home once a week - great work/life balance - Lots of opportunities to be involved in projects

      Cons

      - Old building e.g. bad plumbing, poor air-con BUT we are moving to new offices in less than 6 months

      Continue reading
      1 person found this review helpful
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