Vrbo Reviews | Glassdoor.co.uk

Vrbo Reviews

Updated Oct 6, 2019

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Found 586 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
74%
Approve of CEO
Vrbo CEO John Kim
John Kim
184 Ratings
Pros
Cons
  • "Austin are the ones that actually deliver value(in 21 reviews)

  • "Staff turn over for customer service was high(in 11 reviews)

More Pros and Cons
  1. "The best Expedia Group brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than 3 years

    Pros

    - Technical bar of architects, TPMs, managers and engineers is well above average - Latest tech (cloud native, micros service architecture in scala/cassandra/kafka, node and react) - The most helpful bunch of people I've worked with, everyone is nice and willing to help - Management is caring and gives us lots of freedom (too much freedom at times), tickets to conferences, opportunities to speak at events, travel.....

    Show More

    Cons

    - Office is in an old building, with old building problems (no air-con, water issues in kitchen and toilets). There will be a move to a new office in March/2020 and these problems are expected to be addressed

    Vrbo2019-10-06
  2. Helpful (4)

    "Great team, but extremely underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Neutral Outlook
    No Opinion of CEO

    I worked at Vrbo full-time for more than a year

    Pros

    - Excellent tech stack to work with (from React, Node to Scala, Akka and so on), CI/CD - Great team in London, everyone committed to doing high quality work to deliver value to customers - Caring management, encouraging and enabling the team to be vocal, collaborative - opportunity to work, travel across different cities in the world

    Cons

    - Austin gets paid, talks the talk, while teams outside of Austin are the ones that actually deliver value. - Because the company is predominantly in the USA, product and engineering teams there have no understanding of what local relevance means. All they know is the USA, all they have seen is how Americans use products, they do not comprehend what having a Global company means. - The team in London is extremely... underpaid, compared to the market

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    Advice to Management

    Pay your employees well.

    Vrbo2019-09-27
  3. "Good culture fast growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Business Operations 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Vrbo full-time for more than 10 years

    Pros

    Great boss and good work environment

    Cons

    Very fragmented with platforms and senior leadership seems to be confused as to what they are supposed to do

    Advice to Management

    Hire more seniors externally rather than giving promos due to promises. Need strong leadership.

    Vrbo2019-08-26
  4. Helpful (2)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend

    I worked at Vrbo full-time for more than a year

    Pros

    nothing. no protections for employees

    Cons

    bad management. dont use their values

    Vrbo2019-08-02
  5. Helpful (6)

    "Being overtaken by the US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Good office location & some great people to work with

    Cons

    European teams being ousted from the business by the US teams. Only focused on initiatives which help the US market without taking into consideration the fact they are meant to be a ‘Global’ brand. Managers like to take credit for all work delivered and produced by their teams leaving little room for self exposure and development within the company. Massively underpaid for work delivered in comparison to people... within the same department who are on 50-75% more a year. For a company that says they are all about developing their people this is hardly the case - majority of learnings offered are suitable to those already in established careers, if you are not a Senior Manager or Director (which it seems 80% of the workforce are) then good luck trying to find progression. HR are USELESS considering the fact that they are unreachable and do not take serious action on any complaints issued to them.

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    Advice to Management

    Pay attention to those who keep the business running. Look at who your ‘Senior Managers’ are actually managing because you will find 30% of them without direct reports....are they actually benefitting the company in anyway. Look at who turns up for work apparently the office is short of seats but 50% of desks are empty from mid week onwards with people ‘working from home’ but unable to produce any credible work on... their return.

    Show More
    Vrbo2019-07-21
  6. "Good company"

    StarStarStarStarStar
    Former Employee - Data Analyst 

    I worked at Vrbo full-time

    Pros

    Good salary, fun culture, diversity-focused

    Cons

    Very US centric (HQ is there)

    Vrbo2019-05-19
  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than a year

    Pros

    Great leadership, great culture in the office

    Cons

    Things can move slowly, unsure of progression

    Vrbo2019-05-17
  8. "HR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Recommends
    No Opinion of CEO

    I worked at Vrbo full-time

    Pros

    Very warm and supportive team, very diverse, good salaries

    Cons

    cant really think of any

    Vrbo2019-04-03
  9. Helpful (1)

    "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Vrbo full-time

    Pros

    Flexibility Nice office Salary and benefits

    Cons

    Too US centric Poor people management skills

    Vrbo2018-11-13
  10. Helpful (4)

    "appalling company to work for"

    StarStarStarStarStar
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vrbo

    Pros

    there are no pros to the company

    Cons

    the managers - the worst work ethic I have ever seen

    Advice to Management

    stop being lazy and palming work off to people below you - especially when you sit their all day skypeing in your groups belittling and taking the mickey of your staff.

    Vrbo2018-10-03
Found 586 reviews
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