Vrbo Reviews | Glassdoor.co.uk

Vrbo Reviews

Updated 20 Jun 2019

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Found 574 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
76%
Approve of CEO
Vrbo CEO John Kim
John Kim
177 Ratings
Pros
Cons
  • "No free lunches at the Austin offices yet(in 19 reviews)

  • "Work/Life balance can sometimes be a challenge(in 13 reviews)

More Pros and Cons
  1. "Pre-Implementation Specalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Vrbo full-time

    Pros

    - Good atmosphere - Management here to help - Great internal opportunities

    Cons

    - Some team are performing very well, other not so much

    Advice to Management

    None

    Vrbo2018-04-24
  2. "Good company"

    StarStarStarStarStar
      Former Employee - Data Analyst 

      I worked at Vrbo full-time

      Pros

      Good salary, fun culture, diversity-focused

      Cons

      Very US centric (HQ is there)

      Vrbo2019-05-19
    • "Good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Vrbo full-time for more than a year

      Pros

      Great leadership, great culture in the office

      Cons

      Things can move slowly, unsure of progression

      Vrbo2019-05-17
    • "HR"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Recommends
        No Opinion of CEO

        I worked at Vrbo full-time

        Pros

        Very warm and supportive team, very diverse, good salaries

        Cons

        cant really think of any

        Vrbo2019-04-03
      • Helpful (1)

        "Average"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in London, England
        Recommends
        Positive Outlook
        No Opinion of CEO

        I have been working at Vrbo full-time

        Pros

        Flexibility Nice office Salary and benefits

        Cons

        Too US centric Poor people management skills

        Vrbo2018-11-13
      • Helpful (1)

        "appalling company to work for"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Vrbo

          Pros

          there are no pros to the company

          Cons

          the managers - the worst work ethic I have ever seen

          Advice to Management

          stop being lazy and palming work off to people below you - especially when you sit their all day skypeing in your groups belittling and taking the mickey of your staff.

          Vrbo2018-10-03
        • Helpful (4)

          "Marketing Lead"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Marketing Lead in London, England
          Doesn't Recommend
          Positive Outlook
          Disapproves of CEO

          I have been working at Vrbo full-time for more than 3 years

          Pros

          There are a lot of good people with good skills to help the company achieve its goals; however, since the Expedia buy out of the company, there is still a few years of "house cleaning" to remove all the legacy HomeAway employees that are creating a hostile work environment.

          Cons

          Legacy leaders and employees who grew with the company pre-buy out by Expedia. They have managed to manipulate the system, HR and execs to push out more experienced and talented new hires.

          Advice to Management

          Clean house of legacy employees at all levels.

          Vrbo2018-07-24
        • Helpful (4)

          "Changes to Partner Success"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Account Manager - Partner Success in London, England
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I have been working at Vrbo full-time for more than 3 years

          Pros

          - Expedia Travel Discounts - Fringe Benefits (pension getting better only due to changes legally, healthcare is very good) - Autonomy varies significantly per department - Above avg commission/OTE ( below market avg. basic salary) - 25 days holiday per year - Work from home usually flexible although never regular (varies per department) - Product development changes have a bottom up approach (anyone can pitch an...

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          Cons

          - Constantly changing targets - No transparency in forecasting targets (although meant to be "one team" and "open" per company values) - Must hit X amount of calls per day, week, month and if not then disciplinary measures taken - Internal communication is poor - KPIs are extremely rigid (number of calls only - do not consider call length, and value of in person meetings with partners) - CRM is not used effectively...

          Show More
          Vrbo2018-08-01
        • Helpful (4)

          "Love working at HomeAway"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee in London, England
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Vrbo full-time for more than a year

          Pros

          - Great culture, high level of trust - Employees brought together often for important updates, prioritisation discussions - Trainig is fantastic, keynote speakers from different disciplines - Benefits were great to start with, now with added hotel discounts, amazing. You can spend time working in nearly any office for up to a month - Support for different affiliate groups is strong - great sense of fun - Flexibility

          Cons

          US based Hq, so sometimes working late to attend meetings

          Vrbo2018-03-16
        • Helpful (1)

          "Good company to work for."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Customer Service Representative in London, England
          Recommends
          Neutral Outlook
          Approves of CEO

          I have been working at Vrbo full-time for more than a year

          Pros

          Really friendly colleagues ( UK office) everyone is pretty much nice and it is the reason I like to come into work. Not only are they your colleagues but they are like your family. HomeAway has supported me through some of my difficult times with my health condition and would like to thank them for doing so as not most companies would.

          Cons

          - It can get really stressful at times. - Management needs to listen to feedback provided by agents. - You can go from doing what task to another which can put pressure on you at times. - Management is friendly, they listen to you and genuinely care about your well being. - Dealing with complaints everyday can be challenging.

          Advice to Management

          Please request advise from employees and listen to them, taking on feedback can really help to improve the work environment as it can be stressful at times.

          Vrbo2018-03-08
        Found 574 reviews