Whitbread Reviews

Updated 2 Mar 2021

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3.7
69%
Recommend to a Friend
72%
Approve of CEO
Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
176 Ratings
Pros
  • "good working environment, great people to work with(in 22 reviews)

  • "If you want to work with nice people in a known name it can give you that(in 20 reviews)

Cons
  • "Long hours - contracted 48 hours over 7 days(in 38 reviews)

  • "Work life balance isn’t perfect but what company ín hospitality really can provide that(in 23 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Barnsley, Yorkshire and the Humber, England
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 10 years

    Pros

    Opportunities for progression Good management structure Company does generally care Upper management approachable and available

    Cons

    Unsociable hours Work life balance not good

  2. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Receivable in Dunstable, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whitbread full-time for more than 10 years

    Pros

    Benefits and culture opportunities to progress help with study

    Cons

    Staff Restaurant a bit pricey


  3. "Good culture and benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Brand Development Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Whitbread full-time for more than 5 years

    Pros

    Good culture Good benefits and salary Flexible working

    Cons

    Misalignment across different divisions of the business Too focused on cost cutting and not customer

  4. "Waitress"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread part-time for more than a year

    Pros

    Fun atmosphere, positive environment, excellent online training system

    Cons

    Fairly high labour turnover however my experience has been nothing but positive

  5. "honourable company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Luton, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 8 years

    Pros

    Honest, very good Human Resources departments

    Cons

    Very structured sometimes management need to show more compassion

    Continue reading
  6. "Great staff"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Assistant 

    I worked at Whitbread part-time for less than a year

    Pros

    great staff, good working hours

    Cons

    wage could be abit higher

  7. COVID-19

    "Good with some bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 

    I have been working at Whitbread full-time

    Pros

    'Topped up' furlough pay to 100% of wages fro first lockdown

    Cons

    Removed positions within the company which lost them some of their best and most loyal employees

  8. "Enjoyable when in right location"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waitress in Cannock, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 10 years

    Pros

    Good benefits, enjoyable when in the right location. I have worked for some amazing sights but also some very horrible ones.

    Cons

    Some locations have horrible team's and will force you out if they think you're not a good fit for their social group.

    Continue reading
  9. "not the best"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Student in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Whitbread part-time

    Pros

    good for experience and good starting point in food/drink industry

    Cons

    low pay and not the best environment

  10. "Worthwhile job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kitchen Member 
    Recommends
    Approves of CEO

    I have been working at Whitbread part-time for more than a year

    Pros

    Great sense of teamwork within the kitchen, pay is good for a part time job and Whitbread are a very supportive company.

    Cons

    Extremely hard work at times, can be understaffed regularly which causes much strain on the team.

Viewing 1 - 10 of 591 English Reviews

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