Whitbread Reviews

Updated Sep 22, 2021

To filter reviews, or .

Found 702 of over 741 reviews

3.9
72%
Recommend to a Friend
81%
Approve of CEO
Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
220 Ratings
Pros
  • "good working environment, great people to work with(in 22 reviews)

  • "If you want to work with nice people in a known name it can give you that(in 20 reviews)

  • Cons
  • "Long hours - contracted 48 hours over 7 days(in 38 reviews)

  • "Work life balance isn’t perfect but what company ín hospitality really can provide that(in 23 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Top 🔝 Employer 2021

      Mar 26, 2021 - General Manager in Saffron Walden, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been in hospitality for most of my adult life and spent a career in different roles in the field around the UK and abroad and must say that Whitbread has been the best company to work with in all these years. Employees are individuals and treated not only fairly but also as top management would like themselves to be. During the first lockdown not only did they top up furlough payments for all its team the company continually find moments of truth to better employee wellbeing. I am proud 🥲 to work for Whitbread and now understand why some team have worked for the same company for 10-15 years. Take a bow top management and keep it up. 👍🏽

      Cons

      None that I can honestly think of compared to other hospitality chains in the UK and trust me there is a stark difference.

      2 people found this review helpful
    2. 5.0
      Current Employee, more than 3 years

      Housekeeping interview

      Sep 21, 2021 - Housekeeping 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people to work with Friendly staff Love working there

      Cons

      Working under pressure and tight deadlines

      Continue reading
      Be the first to find this review helpful
    3. 5.0
      Current Employee

      Great

      Sep 20, 2021 - Step Up Team Leader in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots if benefits and fab team

      Cons

      Great team with friendly personalities

      Continue reading
      Be the first to find this review helpful
    4. 4.0
      Current Employee, more than 1 year

      Good company

      Sep 13, 2021 - Brand Executive in Bedford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great brands to work for Fun office Free coffee

      Cons

      Hard to progress Low salary Corporate life

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Not the worst

      Sep 8, 2021 - Kitchen Team Member in Airth, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good access to progression within the company

      Cons

      Jumping through corporate hoops Minimum wage starting salary

      Continue reading
      Be the first to find this review helpful
    6. 2.0
      Former Employee, less than 1 year

      passive aggressive and no clear training

      Sep 22, 2021 - Duty Manager in Royal Leamington Spa, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      apart from the discount card which after 3 weeks i was told i could use at work anymore...non

      Cons

      rota says 10 finish ur actually on till close past 11;30 abuse from managers min wage un paid hours have to be chased up constantly No help for learning difficulties or mental health issues when company apparently prides its self on such

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee

      Brilliant

      Sep 6, 2021 - Housekeeper in Bristol, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly Caring fun understanding flexible

      Cons

      Busy extras travel big shortages

      Be the first to find this review helpful
    8. 3.0
      Current Employee, more than 5 years

      Don’t be too different.

      Sep 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large company Lots of role changes Transfer ease to new locations

      Cons

      Low paid To much structure change in small time frames Top line agendas with no consultation on idea steering. Social club - popularity gets you everywhere. Louis voice syndrome.

      Continue reading
      1 person found this review helpful
    9. 3.0
      Former Employee

      Semi decent

      Sep 15, 2021 - Part Time Sales Associate in Rotherham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good pay - Nice work colleagues - Tips are yours

      Cons

      - Long shifts - Management are awful - Don't help you out if you are in college/uni

      Be the first to find this review helpful
    10. 3.0
      Current Employee

      Great

      Sep 9, 2021 - Cleaner in Margate, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and great team

      Cons

      More communication from management is key

      Be the first to find this review helpful
    Viewing 1 - 10 of 702 Reviews

    Popular Careers with Whitbread Job Seekers

    JobsSalariesInterviews

    Work at Whitbread? Share Your Experiences

    Whitbread logo
    or