Whitbread Reviews | Glassdoor.co.uk

Whitbread Reviews

Updated 14 Oct 2019

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
50%
Approve of CEO
Whitbread CEO Alison Brittain
Alison Brittain
119 Ratings
Pros
  • "If you want to work with nice people in a known name it can give you that(in 20 reviews)

  • "Enjoy the company discounts within restaurants, premier inn and Costa(in 18 reviews)

Cons
  • "Long hours, care more for money then the staff(in 28 reviews)

  • "head office location (very difficult to reach via public transport)(in 21 reviews)

More Pros and Cons
  1. "Wonderful Whitbread"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of Marketing, Costa Enterprises in Dunstable, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whitbread full-time for more than 8 years

    Pros

    Culture, values - customer heartbeat, the whitbread way People Inclusive Clear kpis and objective appraisal setting and review

    Cons

    Location due to being on M1, Junction 11 - very heavy congestion Bigger office required Overflow car park a long walk

    Advice to Management

    Keep the whitbread way values and customer heartbeat. The only company values I remember!

    Whitbread2019-08-07
  2. "Good work environment but hard hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist in London, England
    Recommends
    Approves of CEO

    I have been working at Whitbread part-time for more than a year

    Pros

    good working environment Management are normally supportive

    Cons

    Long hours- often 8 hour shifts on your feet.

    Whitbread2019-10-14
  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager 

    I have been working at Whitbread full-time for more than 10 years

    Pros

    Good benefits, puts team first,

    Cons

    unsociable hours, no other cons really

    Whitbread2019-10-09
  4. "Whitbread"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Whitbread part-time for more than a year

    Pros

    -flexibility -good staff and customers

    Cons

    -wage -managers -lots of disciplinary action for mistakes -more responsibility than just reception

    Whitbread2019-09-27
  5. "A"

    StarStarStarStarStar
    Former Employee - Reception 

    I worked at Whitbread part-time

    Pros

    Good perks of discounted rooms

    Cons

    Low pay no aircon in reception

    Whitbread2019-09-12
  6. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Burton upon Trent, England
    Recommends
    Neutral Outlook

    I have been working at Whitbread full-time for more than 10 years

    Pros

    Salary and benefits are good

    Cons

    Cutting to much expenditure making job very hard

    Whitbread2019-09-09
  7. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Telford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Whitbread part-time for more than a year

    Pros

    Discount as costa, premier inn and other restaurants

    Cons

    Management is difficult as there’s so many on shift at the same time There’s a lot of online training when starting and a lot gets added to complete seasonally

    Whitbread2019-09-05
  8. "Underpaid and Overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in London, England

    I worked at Whitbread part-time for less than a year

    Pros

    Nice coworkers and clientele at Location

    Cons

    Overworked without training and chaotic management

    Whitbread2019-09-16
  9. "Boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Night Receptionist in Cwmbran, Wales
    Doesn't Recommend
    Negative Outlook

    I have been working at Whitbread part-time for more than 10 years

    Pros

    Work on your own very little job satisfaction

    Cons

    When you do a good job never a thank you or well done

    Whitbread2019-08-28
  10. "Great place with work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in London, England
    Recommends
    Approves of CEO

    I have been working at Whitbread full-time for more than 3 years

    Pros

    Great working environment. Good Career progression, Flexible.

    Cons

    Being a mature company, has red tapes

    Whitbread2019-08-22
Found 449 reviews