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Whitbread Reviews
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    Whitbread Reviews

    Updated 14 Oct 2019

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    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    44%
    Recommend to a Friend
    50%
    Approve of CEO
    Whitbread CEO Alison Brittain
    Alison Brittain
    119 Ratings
    Pros

    • "If you want to work with nice people in a known name it can give you that" (in 20 reviews)

    • "Enjoy the company discounts within restaurants, premier inn and Costa" (in 18 reviews)

    Cons

    • "Long hours, care more for money then the staff" (in 28 reviews)

    • "head office location (very difficult to reach via public transport)" (in 21 reviews)

    More Pros and Cons

    1. "Wonderful Whitbread"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Head of Marketing, Costa Enterprises in Dunstable, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Whitbread full-time for more than 8 years

      Pros

      Culture, values - customer heartbeat, the whitbread way People Inclusive Clear kpis and objective appraisal setting and review

      Cons

      Location due to being on M1, Junction 11 - very heavy congestion Bigger office required Overflow car park a long walk

      Advice to Management

      Keep the whitbread way values and customer heartbeat. The only company values I remember!

      Whitbread2019-08-07

    2. "Good work environment but hard hours."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Receptionist in London, England
      Recommends
      Approves of CEO

      I have been working at Whitbread part-time for more than a year

      Pros

      good working environment Management are normally supportive

      Cons

      Long hours- often 8 hour shifts on your feet.

      Whitbread2019-10-14
      3. Join the Whitbread team
      See Our Latest Jobs

    3. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - General Manager 

      I have been working at Whitbread full-time for more than 10 years

      Pros

      Good benefits, puts team first,

      Cons

      unsociable hours, no other cons really

      Whitbread2019-10-09

    4. "Whitbread"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Receptionist 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Whitbread part-time for more than a year

      Pros

      -flexibility -good staff and customers

      Cons

      -wage -managers -lots of disciplinary action for mistakes -more responsibility than just reception

      Whitbread2019-09-27

    5. "A"

      StarStarStarStarStar
      Former Employee - Reception 

      I worked at Whitbread part-time

      Pros

      Good perks of discounted rooms

      Cons

      Low pay no aircon in reception

      Whitbread2019-09-12

    6. "Good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - General Manager in Burton upon Trent, England
      Recommends
      Neutral Outlook

      I have been working at Whitbread full-time for more than 10 years

      Pros

      Salary and benefits are good

      Cons

      Cutting to much expenditure making job very hard

      Whitbread2019-09-09

    7. "Stressful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Waitress in Telford, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Whitbread part-time for more than a year

      Pros

      Discount as costa, premier inn and other restaurants

      Cons

      Management is difficult as there’s so many on shift at the same time There’s a lot of online training when starting and a lot gets added to complete seasonally

      Whitbread2019-09-05

    8. "Underpaid and Overworked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barista in London, England

      I worked at Whitbread part-time for less than a year

      Pros

      Nice coworkers and clientele at Location

      Cons

      Overworked without training and chaotic management

      Whitbread2019-09-16

    9. "Boring"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Night Receptionist in Cwmbran, Wales
      Doesn't Recommend
      Negative Outlook

      I have been working at Whitbread part-time for more than 10 years

      Pros

      Work on your own very little job satisfaction

      Cons

      When you do a good job never a thank you or well done

      Whitbread2019-08-28

    10. "Great place with work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Analyst in London, England
      Recommends
      Approves of CEO

      I have been working at Whitbread full-time for more than 3 years

      Pros

      Great working environment. Good Career progression, Flexible.

      Cons

      Being a mature company, has red tapes

      Whitbread2019-08-22
    Found 449 reviews
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