Whitbread Reviews | Glassdoor.co.uk

Whitbread Reviews

Updated 8 November 2018
315 reviews

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3.3
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Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
70 Ratings

315 Employee Reviews

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Pros
  • "You Are well looked after within the company with the likes of rewards, discounts and access to premier inn beds" (in 14 reviews)

  • "good working environment, great people to work with" (in 14 reviews)

Cons
  • "As I already said, the amount of hours you have to put in make work-life balance problematic" (in 17 reviews)

  • "long hours including holiday season and split shifts" (in 20 reviews)

More Pros and Cons

  1. "Reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rewards Specialist in Dunstable, England
    Current Employee - Rewards Specialist in Dunstable, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than 5 years)

    Pros

    Great employer lots of opportunities

    Cons

    None - was really happy there

    Advice to Management

    Keep going


  2. "Barista Costa Coffee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whitbread part-time

    Pros

    good pay and benefits package

    Cons

    unrewarding and not much opportunity fir growth, all roles are very similar

  3. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Bromley, England
    Current Employee - Host in Bromley, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whitbread full-time (Less than a year)

    Pros

    Great atmosphere, getting payed on time, good working hours

    Cons

    In my humble opinion company should care more about employees than just bussiness

    Advice to Management

    Management is perfect


  4. "Working under Whitbread"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Ashford, Kent, South East England, England
    Former Employee - Anonymous Employee in Ashford, Kent, South East England, England

    I worked at Whitbread part-time (More than 3 years)

    Pros

    Get discounts from other companies under Whitbread.

    Cons

    Low pay, long hours and the discounts could be better.


  5. "Amazing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resourcing Partner in Dunstable, England
    Current Employee - Resourcing Partner in Dunstable, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (Less than a year)

    Pros

    - Prioritise internal progression giving current employees the opportunities to progress their careers
    - Friendly & supportive line manager / team
    - Great benefits including a 25% discount card for Premier Inn, Restaurants & Costa, BUPA healthcare, perks at work website with half price cinema tickets, discounted gym memberships, holidays etc.
    - Informative / Fun days such as Diversity & inclusion day where you could attend free talks to broaden your knowledge on this subject from senior leadership team & free cultural lunch!
    - Really good work/life balance culture - not many people stay long past 5pm.
    - Nice places to sit and have lunch sofas / chill out areas
    - Easily accessible from the M1 and new multi-storey carpark on campus.

    Cons

    Free Costa hot chocolates & discounted cakes when you're on a diet!!

    Advice to Management

    Doing a brilliant job - love working here, excited for the future of the business as the plans are regularly communicated with us!

    Whitbread Response

    22 Oct 2018 – Digital Content Manager

    Thank you for your review, it's good to hear you enjoy your role and the team you are working with.

    We hope you continue to enjoy, and be successful, in your career with us!


  6. "Product Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whitbread full-time

    Pros

    Nice bunch of people working at the Digital office. Fair work-life balance

    Cons

    Not much to learn for experienced developers as most of the work is a slow iteration of the same, complex product. Digital and the rest of the business feels quite separated.

    Whitbread Response

    22 Oct 2018 – Digital Content Manager

    Hi, thanks for your review and feedback. It's good to hear that you enjoyed the culture at Whitbread Digital and have built some good relationships with your peers. Our Digital teams are playing a... More


  7. "Part time restaurant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whitbread part-time

    Pros

    Flexible hours
    get to keep tips

    Cons

    Bad hourly rate if under 21

    Whitbread Response

    22 Oct 2018 – Digital Content Manager

    Thanks for the review. At Whitbread we have an amazing recognition culture, so if you perform well there are always plenty of awards, prizes and bonuses up for grabs. There's also Employee Discounts... More

  8. "cleaning in a restaurant"

    StarStarStarStarStar
    Current Employee - Cleaner in Scarisbrick, England
    Current Employee - Cleaner in Scarisbrick, England
    No opinion of CEO

    I have been working at Whitbread part-time (More than a year)

    Pros

    It is a family restaurant where there is a friendly atmosphere

    Cons

    time spent cleaning food off carpeting

    Whitbread Response

    22 Oct 2018 – Digital Content Manager

    Thank you for your review, it's good to hear you enjoy your role and the team you are working with.


  9. "Worked for 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Former Assistant Manager in Manchester, England
    Current Employee - Former Assistant Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than 5 years)

    Pros

    Good progression
    Good benefits

    Cons

    Shifts are very manager dependent and some shifts can be long or late

    Whitbread Response

    22 Oct 2018 – Digital Content Manager

    Hi, thank you for your review. It's great you are enjoying your time working with us. Working within the hospitality industry can be very demanding, but we would never want you to feel like work was... More


  10. "beefeater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time

    Pros

    friendly team and do get paid tips which can be an extra bonus of the job

    Cons

    can be long hours working long hours including holiday season and split shifts

    Advice to Management

    more help on the floor and understanding what employees feel needs to change

    Whitbread Response

    22 Oct 2018 – Digital Content Manager

    Hi, thanks for your review. It's good to hear that you enjoyed the culture at Whitbread and built some good relationships. We do work in a demanding industry and this can mean working long hours to... More


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