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    Whitbread Reviews

    Updated 8 November 2018
    315 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Whitbread Chief Executive Officer Alison Brittain
    Alison Brittain
    70 Ratings

    315 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "You Are well looked after within the company with the likes of rewards, discounts and access to premier inn beds" (in 14 reviews)

    • "good working environment, great people to work with" (in 14 reviews)

    Cons

    • "As I already said, the amount of hours you have to put in make work-life balance problematic" (in 17 reviews)

    • "long hours including holiday season and split shifts" (in 20 reviews)

    More Pros and Cons

    1. "Reward"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Rewards Specialist in Dunstable, England
      Current Employee - Rewards Specialist in Dunstable, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Whitbread full-time (More than 5 years)

      Pros

      Great employer lots of opportunities

      Cons

      None - was really happy there

      Advice to Management

      Keep going

    2. "Barista Costa Coffee"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Whitbread part-time

      Pros

      good pay and benefits package

      Cons

      unrewarding and not much opportunity fir growth, all roles are very similar

      3. Join the Whitbread team
      See Our Latest Jobs

    3. "Team Leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Host in Bromley, England
      Current Employee - Host in Bromley, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Whitbread full-time (Less than a year)

      Pros

      Great atmosphere, getting payed on time, good working hours

      Cons

      In my humble opinion company should care more about employees than just bussiness

      Advice to Management

      Management is perfect

    4. "Working under Whitbread"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Ashford, Kent, South East England, England
      Former Employee - Anonymous Employee in Ashford, Kent, South East England, England

      I worked at Whitbread part-time (More than 3 years)

      Pros

      Get discounts from other companies under Whitbread.

      Cons

      Low pay, long hours and the discounts could be better.

    5. "Amazing company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Resourcing Partner in Dunstable, England
      Current Employee - Resourcing Partner in Dunstable, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Whitbread full-time (Less than a year)

      Pros

      - Prioritise internal progression giving current employees the opportunities to progress their careers
      - Friendly & supportive line manager / team
      - Great benefits including a 25% discount card for Premier Inn, Restaurants & Costa, BUPA healthcare, perks at work website with half price cinema tickets, discounted gym memberships, holidays etc.
      - Informative / Fun days such as Diversity & inclusion day where you could attend free talks to broaden your knowledge on this subject from senior leadership team & free cultural lunch!
      - Really good work/life balance culture - not many people stay long past 5pm.
      - Nice places to sit and have lunch sofas / chill out areas
      - Easily accessible from the M1 and new multi-storey carpark on campus.

      Cons

      Free Costa hot chocolates & discounted cakes when you're on a diet!!

      Advice to Management

      Doing a brilliant job - love working here, excited for the future of the business as the plans are regularly communicated with us!

      Whitbread Response

      22 Oct 2018 – Digital Content Manager

      Thank you for your review, it's good to hear you enjoy your role and the team you are working with.

      We hope you continue to enjoy, and be successful, in your career with us!

    6. "Product Developer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Whitbread full-time

      Pros

      Nice bunch of people working at the Digital office. Fair work-life balance

      Cons

      Not much to learn for experienced developers as most of the work is a slow iteration of the same, complex product. Digital and the rest of the business feels quite separated.

      Whitbread Response

      22 Oct 2018 – Digital Content Manager

      Hi, thanks for your review and feedback. It's good to hear that you enjoyed the culture at Whitbread Digital and have built some good relationships with your peers. Our Digital teams are playing a... More

    7. "Part time restaurant"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Whitbread part-time

      Pros

      Flexible hours
      get to keep tips

      Cons

      Bad hourly rate if under 21

      Whitbread Response

      22 Oct 2018 – Digital Content Manager

      Thanks for the review. At Whitbread we have an amazing recognition culture, so if you perform well there are always plenty of awards, prizes and bonuses up for grabs. There's also Employee Discounts... More

    8. "cleaning in a restaurant"

      StarStarStarStarStar
      Current Employee - Cleaner in Scarisbrick, England
      Current Employee - Cleaner in Scarisbrick, England
      No opinion of CEO

      I have been working at Whitbread part-time (More than a year)

      Pros

      It is a family restaurant where there is a friendly atmosphere

      Cons

      time spent cleaning food off carpeting

      Whitbread Response

      22 Oct 2018 – Digital Content Manager

      Thank you for your review, it's good to hear you enjoy your role and the team you are working with.

    9. "Worked for 5 years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Former Assistant Manager in Manchester, England
      Current Employee - Former Assistant Manager in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Whitbread full-time (More than 5 years)

      Pros

      Good progression
      Good benefits

      Cons

      Shifts are very manager dependent and some shifts can be long or late

      Whitbread Response

      22 Oct 2018 – Digital Content Manager

      Hi, thank you for your review. It's great you are enjoying your time working with us. Working within the hospitality industry can be very demanding, but we would never want you to feel like work was... More

    10. "beefeater"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Whitbread full-time

      Pros

      friendly team and do get paid tips which can be an extra bonus of the job

      Cons

      can be long hours working long hours including holiday season and split shifts

      Advice to Management

      more help on the floor and understanding what employees feel needs to change

      Whitbread Response

      22 Oct 2018 – Digital Content Manager

      Hi, thanks for your review. It's good to hear that you enjoyed the culture at Whitbread and built some good relationships. We do work in a demanding industry and this can mean working long hours to... More

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