Whitbread Reviews

Updated May 24, 2022

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Found 807 of over 853 reviews

3.8
72%
Recommend to a Friend
79%
Approve of CEO
Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
275 Ratings
Pros
  • "Whitbread have been absolute excellent to work for during this pandemic looking after the team at all times(in 40 reviews)

  • "Tips every night , good working environment , contracts(in 28 reviews)

  • Cons
  • "Long hours and physically tiring(in 52 reviews)

  • "There are no cons about working for Whitbread(in 36 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      My role

      Feb 22, 2022 - Chef in Burnley, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good rate of pay and rewards

      Cons

      Bad work home life balance

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    2. 5.0
      Current Employee, more than 8 years

      Great business to work for!

      May 20, 2022 - Team Leader in Burton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good shift patterns , and staff

      Cons

      Nothing negative well looked after

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    3. 4.0
      Former Employee, more than 1 year

      Good job

      May 18, 2022 - Maintenance Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible time. More than minimum payment.

      Cons

      Very low possibilities to be promoted or to grow inside the company.

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    4. 4.0
      Current Employee, less than 1 year

      Reception

      May 18, 2022 - Night Team Member in City of London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money, flexible, understandable, trusting

      Cons

      Management, hours, reports ,safety, complaints, spying

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    5. 4.0
      Former Employee, more than 1 year

      Hierarchical

      May 17, 2022 - Gen Res Agent in Luton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free breakfast on the weekdays

      Cons

      Rude managers and don’t care about their staff

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    6. 4.0
      Former Employee, more than 5 years

      Good staff perks

      May 11, 2022 - General Manager in Darlington, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff discount at sister businesses

      Cons

      Area management changes frequently and areas change

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    7. 5.0
      Current Employee, less than 1 year

      Great team

      May 11, 2022 - Housekeeper in Dundee, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team of people to work with ,I’m in to my 4th week in the job and love it,it is very hard work but enjoyable,have felt part of the team since the first day I walked threw the door,all staff are so friendly and always include you in everything,have never once felt left out ,everyone helps one another

      Cons

      Hard work and long days sometimes,depending on how busy it is .

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    8. 3.0
      Current Employee, less than 1 year

      Whitbread kitchen

      May 24, 2022 - Chef in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High per hour pay even with no experience

      Cons

      No creativity for chef just frozen food

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    9. 3.0
      Current Employee, more than 3 years

      Decent part time job

      May 24, 2022 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible with hours Good discount on Premier Inn's etc.

      Cons

      Bad management. Understaffed constantly. They are unwilling to put money into sites that need it.

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    10. 2.0
      Former Employee, more than 3 years

      Great Opportunities if Management Like you

      May 23, 2022 - Team Leader in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, some managers in some restaurants are caring and invest in your progression in the company.

      Cons

      Some restaurants have poor management that are cliquey and will actively try to stop your progression. Poor wages and little thanks for hard work.

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    Viewing 1 - 10 of 807 Reviews

    Whitbread Reviews FAQs

    Whitbread has an overall rating of 3.8 out of 5, based on over 853 reviews left anonymously by employees. 72% of employees would recommend working at Whitbread to a friend and 63% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Whitbread employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Whitbread. This rating has improved by 2% over the last 12 months.

    72% of Whitbread employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Whitbread 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

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