Whitbread Reviews | Glassdoor.co.uk

Whitbread Reviews

Updated 18 March 2019
354 reviews

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3.4
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Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
86 Ratings

Employee Reviews

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Pros
Cons
  • "As I already said, the amount of hours you have to put in make work-life balance problematic" (in 17 reviews)

  • "long hours including holiday season and split shifts" (in 28 reviews)

More Pros and Cons

  1. "Director of communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Director in Luton, East of England, England
    Former Employee - Communications Director in Luton, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whitbread full-time (More than 8 years)

    Pros

    Great culture excellent ceo and leadership

    Cons

    Good culture and great people

    Advice to Management

    Continue to focus on growth and customers


  2. "Good overall!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than 5 years)

    Pros

    Flexible working option at all level within the business. Good progression opportunities. Good benefits such as hotel discount but also discount at other companies through dedicated portal.

    Cons

    Steep reduction of team size at support centre creating uncertainty.

  3. "Whitbread"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Implementation Executive in Luton, East of England, England
    Current Employee - Business Implementation Executive in Luton, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than 3 years)

    Pros

    * Offers assistance when looking to progress within the company.
    * Employee Benefits are great.
    * Supportive senior staff.
    * Option to explore career opportunities.
    * Offers great apprenticeships

    Cons

    * Pay could be more in line with others in a similar field - outside of Whitbread.


  4. "Business Development Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Executive in Luton, East of England, England
    Current Employee - Business Development Executive in Luton, East of England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whitbread full-time (More than 3 years)

    Pros

    - Great progression potential
    - Discount on branded hotels
    - Nice perks and share save scheme
    -Like-minded managers and decent environment

    Cons

    - progression is available however mainly focus on experience compared to potential
    - Pay is not all that great compared competitors

    Advice to Management

    Keep doing what your doing, invest in your employees more as they are the future of the company


  5. "Looks good on paper - does not deliver as an employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Luton, East of England, England
    Former Employee - Anonymous Employee in Luton, East of England, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Whitbread full-time (More than a year)

    Pros

    - Good perks e.g. staff discounts
    - flexible working hours - good work-life balance

    Cons

    - lack of progression in lower level roles
    - slow to change bad habits and implement change
    - over-promise as an employer when it comes to progression
    - low pay compared to rest of the industry

    Advice to Management

    Look at the potential of an individual based upon their performance and attitude to roles. You are losing a lot of good people by overlooking this


  6. "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time

    Pros

    Supportive
    Leading
    Committed to customer
    market leading
    promote from within

    Cons

    Constant changes
    disjointed it
    attractive to takeover


  7. "Brill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Whitbread full-time

    Pros

    Excellent all round loads of ops

    Cons

    None it’s a great company full stop.

  8. "Digital review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Whitbread full-time

    Pros

    *Really nice people
    *Good work life balance
    *Colocated so it’s easier to get things done
    *New leadership in product is strong. We need more seniors like this with the right external experience who know how digital should be run
    *Finally seeing some plans and having things explained a bit more. Before only a few people knew what was going on. With the new person she is more open and team focussed, so everyone has a view of what’s going on and is invited to be a part of it. Personally I really like that
    *Starting to be more customer focussed

    Cons

    *Blame culture across teams and even within our own team
    *Some negative people. There are a few people who no matter what happens always see the bad side or think of why something can’t be done rather than why it can
    *As someone else said Whitbread outside of digital don’t really understand it which can cause problems
    *We don’t think about our customers as much as we’d like to

    Advice to Management

    *Listen to digital more. We’ve now had it explained why you are confused by us and what we need to do to help you. We can explain things more but we shouldn’t always have to
    *Let us be more customer focussed. They need to be happy for the business to do well
    *Try to be more modern in your management style. You can learn from the new senior people you’ve hired in Holborn who understand more about what people want and how to get the best out of them


  9. "Very very good and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whitbread part-time

    Pros

    Fun
    Meet lots of new and different people
    Very welcoming with everyone

    Cons

    Wouldn’t say there is any, get a job here!


  10. "Good Opp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Manchester, England
    Current Employee - General Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than 5 years)

    Pros

    Great training, and good support

    Cons

    sometimes hard to find out where the next step on your progression is