Whitbread Overview

  • www.whitbreadcareers.com
  • Dunstable, United Kingdom
  • 10000+ Employees
  • 1742
  • Company - Public (WTB)
  • Casual Restaurant
  • Unknown / Non-Applicable

Whitbread is the UK’s biggest hospitality company, employing over 35,000 people. Our winning teams here make everyday experiences special for 25 million customers every month. That could be a relaxing overnight stay or a memorable meal out in their much-loved brands; Premier ...
Mission: We aim to be the best budget hotel business in the world by delighting our guests with great quality at the best value for money. Our Winning Teams delight customers so they come back time and again which, along with our focus on Everyday Efficiency, drives our long-term growth.

Company Updates

October 15, 2021
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💜 Thank you. It’s been said a lot over the past 18 months, but this one goes out to the Number 1 team in the #Hospitality industry, responsible for helping stand our business back up in challenging circumstances! So, in recognition of the heroic efforts of our teams, we announced a pay increase for our hourly-paid team members. The memory makers, guest wow-ers, meal creators and most importantly the heart and soul of our business. Pay increases will differ by role and department, with minimum pay rates set to increase by over 5%, and 30,000 of our people eligible for the rise. All our roles will now pay above the National Minimum Wage, and above the National Living Wage. 🗣️ Our CEO Alison Brittain said: “A huge thank you from me for everything you all do. I’m continually impressed by your commitment, camaraderie, and care for one another and what we stand for. Whatever comes our way, whatever challenges we face, and whatever success we gain – we make it together. That’s why you are at the heart of our business, and that’s why together, we are a winning team.”
THANK YOU! A pay rise for all hourly paid roles
September 7, 2021
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When you join us at Whitbread, you’re becoming part of a business that welcomes career progression in whichever way you want to go. After all, career in hospitality can be as broad as you want to make it, as Latoya found when she wanted to mix things up after three years as a Kitchen Manager, to become a General Manager. “Within days of starting I had totally bought into the vision. Everyone seemed to speak this ‘Whitbread’ language – they had the same passions, and I was eager to be a part of it. “Becoming a GM was something I definitely wanted, but like nothing I had done before. How would I go from cooking steaks, to using a till and doing a safe check? I took a deep breath and a leap of faith. Together with my GM and ROM we agreed it would be useful for me to take the ‘Progressing into General Management' course. “The course itself was amazing! We met so many different people, built some great relationships and felt completely secure with the support structure. Nine months later I graduated and, three months after that, I was given my first appointment as a new General Manager."
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Whitbread Reviews

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Approve of CEO
Alison Brittain
Alison Brittain
225 Ratings
Featured Review
Current Employee, more than 8 years

"Great place to find your perfect role"

Oct 21, 2021 - Anonymous Employee in Dunstable, England, England
Positive Outlook
Approves of CEO


Management have been excellent at helping me find roles that suit me
Regular reviews in place to make sure I’m progressing
Great team ethos


Hospitality is woefully understaffed currently but this is across the whole industry

Advice to Management

Keep doing back to the floor days, helps people in support centre see why we do what we do and teams on site get a deeper understanding of the business.
See All 750 Reviews

Diversity & Inclusion at Whitbread

(141 reviews)

Diversity Programs & Initiatives

The reception of our hotels are a crossroads for everyone, no matter what they’re here to do. Everybody is made to feel welcome when they visit, and we wouldn’t have it any other way. But this goes far beyond the guests we host, it’s at the core of our business. We believe that embracing differen

Diversity & Inclusion FAQs

All answers shown come directly from Whitbread Reviews and are not edited or altered.

Does there seem to be diversity at Whitbread?

...Lack of diversity at a senior level...Read More

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Whitbread Photos

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Whitbread Interviews

Getting an Interview
Applied online49%
In Person19%

  1. Senior AEM Developer Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview

    I applied online. The process took 3 weeks. I interviewed at Whitbread (United Kingdom) in Sep 2021


    Two or three rounds. First round was a chat, and the second round was more technical with an exercise, which did not work at all. Company should just have a technical chat and talk with client, not a technical exercise, especially if the client CV has years of experience.

    No feedback was given. I chased twice, but they did not contact me so I assumed they were not interested...but hey, their loss. So, that put me off accepting any offer had their been one.

    Where do you see your career progression? Technical question was replacing legacy CQ5 code with the new AEM 6x way with HTL. (Company should have given exercise to developer before interview to complete and then the interview could have been used to discuss what they had done.)

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Whitbread Awards & Accolades

  • Top Employers Global certification 2021Top Employers Institute2021
  • Rate My Apprenticeship Top 100 Employers 2020 – 2021Rate My Apprenticeship2021

Popular Careers with Whitbread Job Seekers


Whitbread FAQ

(44 Questions)

All answers shown come directly from Whitbread Reviews and are not edited or altered.

See questions about:

Does Whitbread offer an employee assistance or workplace counselling program?

...no employee benefits, not much care for their staff...

September 26, 2019

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