Wickes Reviews

- The Work is physically exhausting. There's lots of heavy lifting, and no air con in our store. Expect to get back home, collapse on the bed and then get up the next morning for more work. Rewards hard work with more work. - High degree of theft that is never addressed. Some people treat it like an "All you can steal buffet". As a result, facing up the store every night feels soul destroying and pointless. - Many employees feel that they weren't rewarded well with their hard work at the height the pandemic. - The technology... Oh boy. Tills were crashing constantly during payments and the refund process. This happens multiple times a day and can delay a transaction indefinitely. I feel that there is an unwillingness from the higher ups to install better systems. Scanner guns, Click and Collect Guns, The Paint Mixing Machine, and Printers are also prone to malfunctions and crashing. - While the staff are trained to the highest extent with health and safety, the customers are not. Expect them to get up close to the forklift (in operation) even though the barriers are up and signs are clearly displayed to stay out. - Many aggressive customers to the point where it can sometimes feel like an unsafe work environment. (The last two points are out of the company's control to be fair). - If I have hear Wonderwall one more time, I am going to scream. - High turn over rate, in my experience. Many people were unhappy that uncontracted hours were cut down across the board.

- Pay system/HR was reworked when I started, my coworkers and I were severely underpaid, some of my coworkers had children to feed! - Entirely online HR and benefits system etc which takes months to troubleshoot any problems and barely works - My manager was brought in to bring the store up to scratch for a refit. Goals were reached, no refit. Upper management wouldn't even pay to install LIGHTING in the plumbing section, so if you're looking to purchase plumbing supplies in Kingston I hope you have night vision goggles - Poor pay for the amount of work you do, especially considering how many nitties we stopped from stealing which is not in the job description - Travis Perkins nearly sold the company which would have made everyone redundant, and we found out from a news article rather than any company communication - Any budding archaeologists want to hazard a guess at what century the till systems are from? I'm thinking around 200 BC - Worked in a big metal warehouse without proper heating meaning you need arctic survival gear in the winter and would be better off working nude in the summer - Some customers were incredibly aggressive "bad people" - Order/stock system was rubbish which pissed off plenty of customers bc it always lied about stock - Employees not held to the same standard ie amount of work, keeping things clean and tidy. Some people doing twice the work of others who are fully capable of doing more. - Some colleagues (managers esp) taking the "urine" with smoke breaks every hour while everyone else gets on with it