Wilko Reviews

Updated 9 Aug 2020

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3.3
62%
Recommend to a Friend
60%
Approve of CEO
Wilko COO Sean Toal
Sean Toal
111 Ratings
Pros
  • "20% discount including on sale items (which can go ridiculously cheap)(in 44 reviews)

  • "Great people Good pay Easy Work(in 27 reviews)

Cons
  • "Rota Change Last Minute Annoying(in 21 reviews)

  • "most days included short hours such as 3 hour shifts and lack of security(in 14 reviews)

More Pros and Cons
  1. "Great Place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wilko part-time for less than a year

    Pros

    Great progression chances, good management, great working atmosphere

    Cons

    The rare customer can be a con

    Continue reading
  2. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wilko part-time for more than 5 years

    Pros

    pay training, staff real friendly, family feel

    Cons

    Customers often quite rude and some aspects do need updating

    Continue reading

  3. "Good if you enjoy variety"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Wilko part-time for more than a year

    Pros

    Varied work, good staff discount

    Cons

    Being forced to do overtime, feet hurt being on them all day

  4. "Nice"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wilko Customer Service Assistant L1 in Nottingham, England

    I worked at Wilko full-time

    Pros

    Nice people to work with yes

    Cons

    long yes hours to work

  5. "CSA"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wilko part-time for more than 3 years

    Pros

    Friendly staff. All of my managers have also been nice. 20% discount

    Cons

    short days - 3 hours

    Continue reading
  6. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Shefford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wilko part-time for less than a year

    Pros

    good hours nice staff here

    Cons

    no cons , a lot of work

  7. "OK to work for"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Wilko part-time for more than a year

    Pros

    Employees Customers in store Holiday time

    Cons

    Pay Treatment of the staff

  8. "Great place to start career in retail"

    5.0
    Former Employee - Customer Service Assistant 

    I worked at Wilko part-time

    Pros

    Great place to start career in retail, gives full training and support

    Cons

    I worked there for an year and faced none

  9. COVID-19

    "Good place for first job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Torquay, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Wilko part-time for more than 3 years

    Pros

    Coworkers are friendly and so are the managers. You are always being trained and are given opportunities to learn. The pay is good and you receive discount for you and one family member as well as a voucher at Christmas.

    Cons

    The higher up managers like to work on a cheap budget so expect times of being short staffed and told there are no extra hours going. It felt like we were the last company to receive screens during COVID and little advice was given. I have practically begged for a new shirt for three years and am still waiting for one.

  10. "Proper retailing"

    5.0
    Current Employee - Store Sales Manager in London, England

    I have been working at Wilko full-time

    Pros

    great senior management well loved brand great product range

    Cons

    payroll constraints pressurized job at times

Found 387 reviews