Wilko Reviews

Updated Jun 28, 2022

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Found 810 of over 847 reviews

3.4
60%
Recommend to a Friend
54%
Approve of CEO
Wilko COO Sean Toal
Sean Toal
214 Ratings
Pros
  • "20% discount after 4 weeks, easy inductions, fair amount of training(in 68 reviews)

  • "Good pay for under 25s compared to other companies(in 46 reviews)

  • Cons
  • "Not always aware of my hours changing as I was only part time & wasn't told(in 18 reviews)

  • "Some bad hours given like 3 hour shifts(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Good company

      Jun 27, 2022 - Customer Assistant in Newcastle upon Tyne, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun atmosphere, good team morale and nice working hours.

      Cons

      Not enough hours and some three hour shifts.

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    2. 4.0
      Current Employee, more than 3 years

      it was a good and easy Job

      Jun 28, 2022 - Sales Associate/Cashier in High Wycombe, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay barely done much Nice customers

      Cons

      Could get very busy in Christmas

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    3. 5.0
      Former Employee, more than 3 years

      Great

      Jun 26, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff to work with

      Cons

      Short staffed alot of the time

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    4. 4.0
      Former Employee, more than 1 year

      Decent.

      Jun 26, 2022 - Customer Service Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice environment, equal pay regardless of age

      Cons

      management changed and began forcing employees to pester customers about impulse purchases

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    5. 4.0
      Current Employee, more than 10 years

      Good

      Jun 26, 2022 - Branch Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair pay, good staff discount

      Cons

      Challenging processes. Long working hours

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    6. 5.0
      Current Employee, more than 5 years

      Applying Store Manager

      Jun 22, 2022 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Experienced Nearly 20 years in Retail in Management in Different Retail Company

      Cons

      Not applicable/ nothing to to say

      Continue reading
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    7. 4.0
      Current Employee

      Steady job

      Jun 22, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Steady work Management Co workers

      Cons

      None can think off currently

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    8. 5.0
      Former Employee

      Great place to work as a student

      Jun 21, 2022 - Customer Service Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good pay - Staff discount

      Cons

      - Shift patterns can be annoying and change weekly

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    9. 4.0
      Current Employee

      Its okay

      Jun 19, 2022 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the staff are nice, workload isnt too bad

      Cons

      Hire better managers, they dont do any work

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    10. 5.0
      Current Employee, more than 1 year

      Working at Wilko's

      Jun 19, 2022 - Sales Assistant in Redhill, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible and great management team

      Cons

      Downturn in economy, people losing hours off their shift

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    Viewing 1 - 10 of 810 Reviews

    Wilko Reviews FAQs

    Wilko has an overall rating of 3.4 out of 5, based on over 847 reviews left anonymously by employees. 60% of employees would recommend working at Wilko to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Wilko employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Wilko. This rating has improved by 2% over the last 12 months.

    60% of Wilko employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wilko 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

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