Reviews by job title

126 reviews
1.0
2 Feb 2025

Awful place to work

Recommend
CEO approval
Business outlook

Pros

None None at all Not a one

Cons

Low pay Short shifts No opportunity for growth Tone deaf management No diversity Constant heavy lifting Terrible staffing

4.0
25 Nov 2025

Awesome

Recommend
CEO approval
Business outlook

Pros

Friendly management, flexible, non physically overbearing

Cons

Time goes by slow, inconsistent work

2.0
28 May 2024
Recommend
CEO approval
Business outlook

Pros

great perks, improved wine knowledge

Cons

horrible management, certain workers lack basic human decency

1.0
19 Nov 2024

Not a great workplace

Recommend
CEO approval
Business outlook

Pros

Hands-off approach from upper management

Cons

Upper management is completely uninformed of what's happening

3.0
1 Dec 2025

pay

Recommend
CEO approval
Business outlook

Pros

very calm and relaxed space to work

Cons

awful management from upper management

1.0
9 Sept 2025

Run

Recommend
CEO approval
Business outlook

Pros

- My regular co-workers were great. The job would be way worse without them. - Free wine. Even though they'd only give you around 1 free bottle a month. Really, the only benefit of working here was the free wine. Instead of waiting for one bottle a month, everyone would take the old sample bottles home.

Cons

- The worst management possible. We went through 9 managers in 2 years at my store. Upper management constantly ignored our requests to fix things, and were all old white men who got MBAs in the 80s and haven't done anything significant since. - The pay was a joke. They were always trying to convince us how grateful we should be for making 50 cents above the minimum wage. Furthermore, we were always "limited" on hours, even if we set our schedule to be free 7 days a week. One of my paychecks was only $350 despite setting my schedule to full availability. - Computers and technology were extremely outdated. I'm almost certain the computer was older than me (I'm 30).

3.0
12 Feb 2024

Meh Experience

Recommend
CEO approval
Business outlook

Pros

If I didn’t have a good manager this review would have been 1 star. So store-level management can be good, very fair and understanding (depends). You learn a lot about wine, and you get free bottles for wine issues to learn more. The company does encourage a lot of learning this way. As well, sometimes there are incentives for selling depending on your store. It’s also a pretty relaxed environment in the right store.

Cons

My store-level manager is great, however I have worked in other stores and have had experiences with other store-level managers that were awful, as they didn’t treat you with any respect. Middle management and upper management are where the real problems lie though. Stores are extremely micro-managed, so differences in store-to-store experiences and needs are not considered at all. Many staff are underpaid for the level of work they do, employees have been promised or given position, and had those positions revoked for no good reason other than the company saving money. Staff are seen as completely disposable/ replaceable, and labour hours and employee incentives are where they cut when the company needs to save money, despite them spending extreme amounts on middle/upper management salaries, marketing and purchasing new brands and wineries.

3.0
9 Sept 2025

Fun Team

Recommend
CEO approval
Business outlook

Pros

Great People Standard Hours Relationship Building

Cons

Condescending Management Minimum Wage Pay Not a ton of perks

Viewing 1 - 3 of 126 Reviews

Glassdoor has 300 Wine Rack reviews submitted anonymously by Wine Rack employees. Read employee reviews and ratings on Glassdoor to decide if Wine Rack is right for you.