Reviews by job title

84 reviews
3.0
15 May 2024

look for anything asap

Recommend
CEO approval
Business outlook

Pros

learn about wine and easy hiring process

Cons

no real growth within in the company you will have to wait for years

2.0
22 Dec 2024

It's ok

Recommend
CEO approval
Business outlook

Pros

Free wine, employee assistance program

Cons

Lots of working alone. Company needs to allow more hours for part time staff

3.0
14 Nov 2023

Decent part-time job

Recommend
CEO approval
Business outlook

Pros

Learn about wine Product samples Opportunity to advance

Cons

On feet all-day Dealing with theft

2.0
17 May 2025
Recommend
CEO approval
Business outlook

Pros

Easy. Social (which is also a con some days). Flexible schedule. Great job for people who cannot work full time.

Cons

Pay structure. Lack of growth (basically no growth options). Increasing work load for the very few managers and team leads, to obviously save money. Shifts! Wine rack has been cutting managers down in numbers, and making store managers take care of multiple locations. That isn't a manager, that's akin (but not quite) a regional manager. This causes the team lead to do an in store managerial job, without the title, or pay. Only managers are considered full time, despite team leads working the LEGAL full time hours. This isn't legal, and team leads do not bring this up because they are need the money, and are too stuck in the job to find another one. (Time, job security). Managers get extra financial bonuses, despite doing NOTHING to earn it; employees do not get financial bonuses. The lowly employees who do the work do not get bonuses; not even the team lead does. Shifts are minimal, and this is clearly a strategy. Employees will be hired when you ask for more hours. Your hours will get cut, even if you are a very hard worker. Shifts will change without notice, or being asked if it works for you after weeks or months of becoming accustomed to the same shifts. Minimum wage, and 2 or 3 six hour shifts a week does not warrant this behavior. I'm not sure how other stores work, but mine brought in a LAZY, two-faced, manipulative, and slyly malicious employee from a different store which was not under our manager. This new person was given shifts that had been long standing employees shifts. This person now gets more hours than the other employees that were there first. This person does NOTHING at work unless the manager is going in. This person doesn't know where wine commonly lives, and moves bottles around that didn't need to move, to seem like they are doing work. The manager seems unaware of inconsistent statements and promises. Manager has little to not awareness of who a quality employee is, and hires willynilly. Manager off handly belittles employees, while boosting self. Rewards get promised, not followed through. The company claims within job listing is not accurate. Prices are often incorrect. Filing shifts, or pulling-up to do more in certain times (for example, during the LCBO strike, or holidays) does nothing for your job security, appreciation, or rewards. Rewards are messed up. If you sell x amount you get y. This does not take into account that custom shifts (which you likely used to do, but was taken away by new employees) will obviously make more money. Useless.

1.0
9 Sept 2025

Run

Recommend
CEO approval
Business outlook

Pros

- My regular co-workers were great. The job would be way worse without them. - Free wine. Even though they'd only give you around 1 free bottle a month. Really, the only benefit of working here was the free wine. Instead of waiting for one bottle a month, everyone would take the old sample bottles home.

Cons

- The worst management possible. We went through 9 managers in 2 years at my store. Upper management constantly ignored our requests to fix things, and were all old white men who got MBAs in the 80s and haven't done anything significant since. - The pay was a joke. They were always trying to convince us how grateful we should be for making 50 cents above the minimum wage. Furthermore, we were always "limited" on hours, even if we set our schedule to be free 7 days a week. One of my paychecks was only $350 despite setting my schedule to full availability. - Computers and technology were extremely outdated. I'm almost certain the computer was older than me (I'm 30).

4.0
27 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, frequent wine trainings & tastings, bonus for holidays shifts, nice manager

Cons

Nothing much: just standing in long hours but not a problem for me

3.0
12 Feb 2024

Meh Experience

Recommend
CEO approval
Business outlook

Pros

If I didn’t have a good manager this review would have been 1 star. So store-level management can be good, very fair and understanding (depends). You learn a lot about wine, and you get free bottles for wine issues to learn more. The company does encourage a lot of learning this way. As well, sometimes there are incentives for selling depending on your store. It’s also a pretty relaxed environment in the right store.

Cons

My store-level manager is great, however I have worked in other stores and have had experiences with other store-level managers that were awful, as they didn’t treat you with any respect. Middle management and upper management are where the real problems lie though. Stores are extremely micro-managed, so differences in store-to-store experiences and needs are not considered at all. Many staff are underpaid for the level of work they do, employees have been promised or given position, and had those positions revoked for no good reason other than the company saving money. Staff are seen as completely disposable/ replaceable, and labour hours and employee incentives are where they cut when the company needs to save money, despite them spending extreme amounts on middle/upper management salaries, marketing and purchasing new brands and wineries.

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