YBM Global Reviews

Training is three unpaid days at the so-called BA (Brand Ambassador) Academy, and travel is never reimbursed. This includes training, commuting to the Dartford office, and travelling to pitching sites. You do not earn until day four and your first pay only arrives in week three on a Wednesday. New starters must work full-time for the first two weeks and then at least four days a week. From week two, you are also expected to start paying petrol contributions in company cars. The costs add up quickly. Just getting to the office from London is expensive and from there you can expect to spend around £15 a day on petrol or train fares and food. Many are encouraged to bump trains or buy incorrect tickets but fines are your own problem. Lunch is often eaten on your lap on the train or on a car roof and toilet breaks are taken at strangers’ doors. You do not know which sector you will be sent to until the morning which makes financial planning impossible. Days are extremely long. You are in the office by 10:30am at the latest and often home around 10pm. Knocking officially ends at 8:30pm though some continue later. Mornings are unpaid “networking” - often standing due to limited seats. Expect to walk 20,000 to 30,000 steps a day. If you are disabled or unable to handle this level of walking, the role is not suitable. Pay is commission-only: £20 if a customer keeps their first HelloFresh box and £25 if they keep the second. Most people average about 15 sales a week (roughly 3 a day), though 8 to 10 sales in one day does happen rarely. The reality is most people take home around £400 a week despite 12-hour shifts. There are incentives available for your first 12 sales. However, higher earnings are only possible for those in the business development programme who recruit their own teams and access double commission. If you do not hit around two sales a day you risk being let go. If you sell nothing, you earn nothing, and this is marked as a “donut” in WhatsApp group chats. The culture is high-pressure and shaming. Miss your target and your name goes on a board under “miss,” with 40 or more colleagues told to boo or awww before you pitch again in front of everyone. High rollers hitting three or more sales are celebrated with cheers and high fives, while pocket checks multiply their sales to present inflated earnings to the rest of the office. Rival firms are mocked and WhatsApp groups are used to create exclusivity and pressure. CVs are barely looked at - the attitude is that they can “teach a rock to sell.” Women should be cautious. It is a male-dominant environment, and pairs often split in the field, leaving women walking alone between doors or meeting their teams in the dark. Car rides depend entirely on the driver’s culture - either blasting loud music or silence with headphones - and safety is never explained. Racism, customer abuse, poor pitch sites and unsafe situations are consistently reframed as mentality problems on your end. Trips abroad, socials and pizza days are heavily advertised, but they are only available to those at level three or above in the business development programme. At level three, you must coach others to quotas, and to progress further, you must recruit from Indeed, keep hitting quotas, and show “good behaviour” such as arriving early or cleaning the office. These incentives are reserved for those who stay months and consistently perform, not for most new starters.