Zuora Reviews

Updated 16 Sep 2020

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3.8
71%
Recommend to a Friend
94%
Approve of CEO
Zuora Founder & CEO Tien Tzuo
Tien Tzuo
262 Ratings
Pros
  • "The company has a great culture(in 17 reviews)

  • "Empowerment as ZEO to voice out any concerns - Glint Survey brings out key aspects of employee engagement(in 17 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Zuora ! Outstanding Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for less than a year

    Pros

    I am enjoying so much my job at Zuora Zuora globally is Very friendly environment , there are some challenges like any business , but in this company everyone allies our knowledge to get to best achieved ! and not to mention the amazing social events to let your hair down Glad to be part of the adventure & success ; proud to be part of the Zuora family 😊

    Cons

    can't see any reasons for cons

    Continue reading

    Zuora Response

    Talent Team

    Thank you for your feedback! We're glad to hear you're enjoying your experience and letting your hair down a bit. ;)

  2. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Global Service Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zuora full-time for less than a year

    Pros

    Great culture, lovely central offices, investment in staff. Free snacks and drinks

    Cons

    None. Great place to work

    Zuora Response

    Talent Team

    Thanks for your feedback, much appreciated!


  3. "Masterclass in SaaS"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for more than 5 years

    Pros

    Great Product Strong leadership C-level sale Talented team Good comp

    Cons

    Sometimes long sales cycle Early stage (but fast-growing) market

    Continue reading

    Zuora Response

    Talent Team

    Thanks for the feedback and the 5+ years of dedication to Zuora's mission!

  4. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Goods Flow Co-worker in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for more than 3 years

    Pros

    Good atmosphere to work nice people

    Cons

    Long hours sometimes weekend nights

    Zuora Response

    Talent Team

    Great, thank you for your feedback and dedication to Zuora!

  5. "Would reccommend to anyone!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for more than 3 years

    Pros

    Amazing people with a fantastic culture. Interesting technology and value proposition. I learn something new every day even though I've been here for four years!

    Cons

    No major cons to address!

    Zuora Response

    Talent Team

    Thanks for the feedback and helping to build our company over the past four years!

  6. Helpful (4)

    "Mystery"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in London, England
    Negative Outlook
    Disapproves of CEO

    I worked at Zuora full-time for more than a year

    Pros

    Great prospect conversation Great story telling Good market visibility

    Cons

    Long long sales cycles Technology is not fulfilling promise No comp plan reflective of efforts Stock outperforming Management is a mystery

    Continue reading

    Zuora Response

    HR Director

    Thank you for taking time to provide feedback. Whilst you do point out that we have a compelling story and a strong market profile, we are sorry to hear that you feel this didn't feed through in to the other areas you mention, particularly at a time when we are making significant investment in building out our sales org, enhancing our sales enablement programs, and improving our leadership development offer. We would welcome the opportunity to discuss these further with you, so please do feel free to contact us.

  7. Helpful (2)

    "Solution Architect"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Zuora full-time

    Pros

    Very innovative and growing company with a great CEO

    Cons

    Overworked in Europe, US team has no idea what EMEA do.

    Zuora Response

    Talent Team

    Thank you for taking the time to provide your feedback. We're glad to hear you experienced innovation and growth while you were with us--there's definitely lots of it going on here! Collaboration and connectedness of our employees around the globe is critical (we hear you!) and we continue to make improvements to promote this and help our employees maintain work-life balance. Thanks again for your feedback. Best of luck to you in your next endeavor!

  8. Helpful (2)

    "Tick all the (my) right boxes"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for less than a year

    Pros

    I joined recently to Zuora. After a long recruitment process, I had very high expectations. I didn't expect all boxes to be ticked so quickly! Culture - dynamic, agile, friendly, professional. An industry innovator and thought leader. Attract top talents - if you are here you know you are a top performer in your area of expertise. Diversity and Inclusion - very few companies walk the walk the way Zuora does. From recruitment to inclusion to be yourself. Zuora defines the best practice for the industry.

    Cons

    Really, cannot think at the moment.

    Continue reading

    Zuora Response

    Talent Team

    Welcome to the team, we're glad to have you on onboard! Thank you for sharing your experience, being yourself and a part of Zuora.

  9. Helpful (2)

    "Mark Twain must have been thinking of Zuora!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for more than 3 years

    Pros

    Growth is strong, Public company, big logo customers, a shiny new office in Soho, a hell of a lot of fun, great people, down to earth natural culture. Promotions come quick to those who perform well, it does get noticed, regular pay increases - "Find a job you love and you will never work a day in your life" - Mark Twain. It really does feel like that, especially over the past 12 months.

    Cons

    Some meetings are just not necessary.

    Continue reading

    Zuora Response

    Talent Team

    Yes and our growth story is far from over! Spot on with the Mark Twain reference, it's so true! We hope it never feels like a day of work for you. Thanks for the feedback.

  10. Helpful (2)

    "Fantastic time to be part of Zuora"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    -Autonomy in your role -Career progression -Surrounded by talented and driven individuals but still know how to have fun -Flexible hours/working location -Management that you can trust, are experienced and put you first and back you -Had our IPO just over 2 months ago, clear to see the direction of the organization and further success Zuora will achieve globally

    Cons

    -More could be organized around office events, team building etc... -Dress code could be changed from business casual to casual

    Continue reading
Found 320 reviews