learndirect Reviews | Glassdoor.co.uk

learndirect Reviews

Updated 13 February 2019
226 reviews

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1.6
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learndirect Chief Executive Officer Andy Palmer
Andy Palmer
102 Ratings

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Pros
Cons
  • "Never saw senior management in centres" (in 24 reviews)

  • "LDC/Jhp focus on bums on seats and" (in 9 reviews)

More Pros and Cons

  1. "Brilliant Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at learndirect full-time

    Pros

    Fantastic team in the delivery centres
    Great team that support each other
    Dedicated and passionate tutors
    Flexibility
    Great progression opportunities

    Cons

    Its very changeable due to the nature of government funding and the industry as a whole but this ensures your skill set stays up to date

    Advice to Management

    Keep the focus on developing our teams. We have some great people that will turn into fantastic leaders


  2. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at learndirect full-time

    Pros

    Good Flexible working conditions at time

    Cons

    Lack of stability and career opportunities

  3. "Learndirect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at learndirect full-time

    Pros

    Great team to work with

    Cons

    Some targets can be unrealistic


  4. Helpful (2)

    "Sir takes alot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at learndirect full-time

    Pros

    I’m only writing in her because I needed 20 word minimum.

    Cons

    The company has downsized and with it have gone then passionate and driven individuals. There has obviously been a huge turnaround and a buy out of the company. The mentality has since become of a start up environement where there is no control or accountability.
    Everything has to be signed off by the own. This includes budget, bills payments and expenses. There is staff who have had expenses for travel turned down for no reason.
    It kind of feels a bit of a violation of trust as they give you a finger and expect you entire arm.

    Advice to Management

    Leadership and comma need to be better and a company plan so everyone knows what is happening and who to go to for help or a job to be done.


  5. Helpful (1)

    "Incompetent CEOs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surveyor/Project Manager in Sheffield, England
    Former Employee - Surveyor/Project Manager in Sheffield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time (More than 3 years)

    Pros

    Excellent Property Team prior to 1017

    Cons

    Cutbacks and outsourcing of building services. I was T.U.P.E.D over to the new company and them made immediately redundant, very shabby practice. To add insult to injury, they then refused to honour the expenses that I had already accrued amounting to over £1500:00, siting an E-Mail that I did not receive.
    These are the tactics of a second hand car salesman, very poor.


  6. Helpful (1)

    "Poor company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time

    Pros

    I had some really great managers in my time. The staff are generally quite young and very friendly.

    Cons

    Pay wasn't great, communication from the SMT was poor, offices were not nice.

    Advice to Management

    Communicate more openly with all members of staff.


  7. "Wish I could have continued teaching"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time

    Pros

    Great team. Brilliant to support learners

    Cons

    Bad senior management. Never saw senior management in centres.

  8. Helpful (7)

    "Should not be allowed to trade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tutor
    Former Employee - Tutor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time (More than 5 years)

    Pros

    Loved the team of professionals I worked with

    Cons

    A list too long to go into BUT a management team that ran us into the ground with an arrogant belief that they could get a good OFSTED grade. Once the truth was out they a)tried to hide their mismanagement by blaming hard working dedicated staff, then b) jumped ship to LDA leaving hundreds of employees to be made redundant in small batches so as to avoid press coverage and more importantly, so as to avoid lengthy notice periods. A cynical self seeking bunch of incompetents that will no doubt bring down the new version.

    Advice to Management

    Here's hoping those you forced into redundancy get justice for the way they have been treated by getting new and better jobs, and seeing you lot inevitably fail


  9. Helpful (2)

    "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in London, England
    Former Employee - Team Leader in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at learndirect full-time (More than 5 years)

    Pros

    - Rewarding to support learners with their progression
    - Good team atmosphere, everyone is supportive and works hard to achieve their objectives
    - Hard working front line staff who cared about their learners
    - Good working environment
    - Range of opportunities for CPD
    - Easily able to communicate across the business
    - Lots of support available

    Cons

    - Once a great company, but company decisions over the last few years affected the quality of service and quality for learners which led to the damning Ofsted report. For a high-quality provider to not be following Ofsted standards was abysmal. Most middle management didn't know what the Ofsted standards were until after the inspection, which says it all. It's a huge shame that the company fell so hard.


  10. Helpful (7)

    "Horrible place to work, little respect for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - English Teacher in London, England
    Former Employee - English Teacher in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time (Less than a year)

    Pros

    You can quit the horrible job and feel great relief.

    Cons

    Incompetent managers, low wages, huge pressure to push students through the programmes as fast as possible (even if they are are ready for exams), students seen simply as cash cows or "bums-on-seats".

    Advice to Management

    Managers should travel back in time to when slavery was legal in order to feel completely at home