learndirect Reviews

Updated Aug 26, 2021

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Found 251 of over 257 reviews

2.9
38%
Recommend to a Friend
34%
Approve of CEO
learndirect Chief Executive Officer Andy Palmer
Andy Palmer
119 Ratings
Pros
  • "Manage your own diary, work from home(in 18 reviews)

  • "Great team and excellent service(in 12 reviews)

  • Cons
  • "Bad management It’s all about profit with no care about staff or learners(in 30 reviews)

  • "senior management could have been more communicative especially during closure period to support managers more(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Great place

      Jul 1, 2021 - Course Booking Executive in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay Great atmosphere Good career planning

      Cons

      No work life balance Expected to stay past working hours

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    2. 4.0
      Former Employee, more than 1 year

      A nice place to work

      Aug 26, 2021 - IAG Advisor in Swindon, Wiltshire, South West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly team, good hours and work life balance, supportive manager

      Cons

      Lack of career prospects, made redundant

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    4. 2.0
      Former Employee, less than 1 year

      Honest Review

      Aug 25, 2021 - Course Booking Executive in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Level Basic Salary Guaranteed Commission Monthly (Not all of it only a certain amount) Social Bubbly Office

      Cons

      Work Life Balance is Non Existent Tell you that the hours are 9am until 5pm. You wont finish until 7 earliest if you haven't had the luck of the draw with the leads. Tell you its 2 weekend days a month - This is not the case.

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      1 person found this review helpful
    5. 3.0
      Former Employee, more than 3 years

      Friendly place to work

      Aug 10, 2021 - Administrative Assistant in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Laidback office atmosphere. Flexi-time a bonus. Limited staff parking on a rota basis. Cafe on the ground floor for the use of staff.

      Cons

      Constant restructuring creates a tendency to make staff redundant every few months. Other companies have access to the same building.

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    6. 3.0
      Former Employee, more than 3 years

      Ok wmployer

      May 31, 2021 - Operations Manager in Southampton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues were supportive and friendly

      Cons

      Managers couldn't manage the team properly

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    7. 1.0
      Former Employee, less than 1 year

      Avoid this employer

      Jun 30, 2021 - Marketing in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The marketing team is full of talented people who support one another both professionally and emotionally. I managed to escape before too much damage was done.

      Cons

      The most unprofessional employer I have ever worked with. Bullying, sexism, and discrimination are embedded in this company. Those with talent are belittled and manipulated in order for management to protect their egos rather than developing their team. Management is more likely to discuss the appearance of their female team members than their qualifications, and many in the team have discussed a serious knock in their confidence as a result of the way management leer, judge, and discriminate them. I would also like to point out that learndirect is so unwilling to change their behavior and the issues within this company, that they hush any serious issues, the CEO is not Andy (don't even know who that is), but Wayne Van Rensburg, (who clearly doesn't even want to put his name to the business he owns) and responses to negative reviews on this glassdoor account try to pass the negativity off as 'the old learndirect' which was over 2 years ago and everyone seemed to prefer it then. Within the last 3 months half of the marketing team have left... That turnover speaks for itself.

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      2 people found this review helpful
    8. 2.0
      Former Employee, more than 3 years

      Stay away at all costs

      Jun 9, 2021 - Innovation and Learning Lead in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was great and probably the best place I have worked at in all ways until they got acquired.

      Cons

      Everything. The CEO walks around swearing. They don't pay the expenses.

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    9. 4.0
      Former Employee

      Decent place

      Apr 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Trusted to work on my own

      Cons

      Bad ofstead cancelled a lot of contracts

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    10. 5.0
      Former Employee

      Enjoyed working at this company, Everyone gets on well, good atmosphere. Need to work hard

      Feb 13, 2021 - Collection Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good enjoyable Atmosphere, People friendly

      Cons

      One or two managers who don't know how to manage people or do not pull their weight. But it is literally one or two.

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      learndirect Response

      Group HR Director

      Hi - thank you for the great review - we have worked very hard since taking over the old learndirect to change the culture and set in place measures of success for the business as we rebuild. Our new offices in Bournemouth where your role was based, is as you know very new with some new key roles being added to the team. We hope you went on to gain a great job and sorry to see you no longer form part of our team.

    11. 2.0
      Former Employee, more than 8 years

      Review

      Feb 25, 2021 - Manager in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working, great team, worthwhile role

      Cons

      Destroyed by greedy senior managers with no eye on quality

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      learndirect Response

      Group HR Director

      Hi, we are sad to hear of your experience with the old learndirect company and hope you went on to find a job you love. Regards The learndirect LTD team.

    Viewing 1 - 10 of 251 Reviews

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