learndirect Reviews

Updated 9 Jul 2020

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1.7
11%
Recommend to a Friend
14%
Approve of CEO
learndirect Chief Executive Officer Andy Palmer
Andy Palmer
107 Ratings
Pros
  • "Rewarding to support learners with their progression(in 26 reviews)

  • "Work from home, manage own diary(in 17 reviews)

Cons
  • "The business is of course a money making organisation but it seems at the expense of any positive experience for the learners(in 29 reviews)

  • "The companies senior management are appalling(in 26 reviews)

More Pros and Cons
  1. "Excellent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IAG Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at learndirect full-time for more than 3 years

    Pros

    Great team and excellent service

    Cons

    Poor management from senior managers

    Continue reading
  2. Helpful (1)

    "Bully"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Manager in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time for more than 5 years

    Pros

    colleagues were supportive, knowledgeable, trusting.

    Cons

    the last 9 months of working for them was a blame game, assessors having 50-70 on caseload including FS, bad sign ups, massive changes on SLT and finally poor leadership

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  3. Helpful (2)

    "Very stressful working environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at learndirect full-time for more than 8 years

    Pros

    fast paced, great teams of staff, supportive local management and staff

    Cons

    senior management could have been more communicative especially during closure period to support managers more

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  4. "Lovely bunch of people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tutor in Milton Keynes, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at learndirect full-time for more than a year

    Pros

    Good training, great teamworking, excellent manager

    Cons

    Redundancy ended what was a lovely job

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  5. "Tle"

    4.0
    Former Employee - Mentor in London, England

    I worked at learndirect full-time for more than a year

    Pros

    Great colleagues, good opportunities to progress

    Cons

    Fast paced, not often with resources

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  6. "A lot of travel"

    2.0
    Current Employee - Assessor 

    I have been working at learndirect full-time for less than a year

    Pros

    Flexible and you can manage your own diary

    Cons

    There was a lot of travelling and no team morale

  7. Helpful (1)

    "avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time for more than a year

    Pros

    working from home and setting own diary

    Cons

    company doesn't care about staff only money. Health and safety out the window when it comes to getting the job done at all costs to staff

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  8. "Good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at learndirect full-time

    Pros

    Good Flexible working conditions at time

    Cons

    Lack of stability and career opportunities

  9. "Learndirect"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at learndirect full-time

    Pros

    Great team to work with

    Cons

    Some targets can be unrealistic

  10. Helpful (2)

    "L&D"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at learndirect full-time for more than a year

    Pros

    Originally joining the company in 2017, there was a great atmosphere for such a large company. Management backed you and there was great opportunities for progression.

    Cons

    The redundancies process happened and a company where everyone knew their role and where to go for what they needed then became an atmosphere where individuals are protective of their roles due to having a job one day and not the next. DTS acquiring learndirect has changed the mould of the company completely and not in a positive manner. The company has become smaller and the ethics is do or die type mentality. Staff are more scared and unsure of their roles than ever before. Every single little thing needs to be signed off by the owner and lacks a long term vision. All in all there is nothing good about learndirect anymore.

    Continue reading
Found 232 reviews