Capita Company Updates | Glassdoor.co.uk

Company Updates

  • How can a 111-style service improve clinical outcomes and provide efficiency within a healthcare system? Hear from Dr. Charles Young, Senior Medical Officer, Capita, in a recent article in the World Healthcare Journal.

    Teletriage can revolutionise healthcare across the world

    Around the world, healthcare systems are facing similar challenges presented by ageing populations. As we live longer, these systems face greater demand from patients with increasingly complex conditions. Across the Gulf Cooperation Council (GCC) region, sedentary lifestyles and consumption of sugary foods has led to a prevalence of non-communicable diseases (NCDs), particularly diabetes.

  • Four universities and colleges have contracted Pay360 by Capita to transform their student experience with its education-focused online store eShop and secure payments technology. Read the full story.

    Universities and colleges to transform student life with Pay360's eShop

    Four universities and colleges have contracted Pay360 by Capita to transform their student experience with its education-focused online store eShop and secure payments technology.

  • The Mayor of London has launched the world’s largest Ultra-Low Emission Zone (ULEZ), using technology built and operated by Capita, to reduce the capital’s illegally high levels of air pollution. Read the fully story.

    Ultra-Low Emission Zone goes live with technology designed by Capita

    The Mayor of London has launched the world's largest Ultra-Low Emission Zone (ULEZ), using technology built and operated by Capita, to reduce the capital's ille

  • “We’re about to become the largest business in three decades to appoint employees as non-executive directors.” - Will Serle, Chief People Officer. Read more about why and how we’re going to achieve this.

    Putting staff on our board is not a risk - it's the right thing to do

    We're about to become the largest business in three decades to appoint employees as non-executive directors - and I hope other HR leaders will follow suit.

  • “Organisations have become much better at handling complaints.” - Mike Barnard, Executive Officer, Capita Customer Management. Find out how.

    The good news about complaining customers is that they're getting happier

    But organisations still need to prepare for a world where regulation will demand even greater efforts to 'treat customers fairly.' One of the more gratifying statistics to have come out of the latest UKCSI study was a continuing improvement in complaint handling.

  • During the run up to International Women’s Day, we spoke to Laura Todd, managing consultant, about becoming part of the MIND Index and removing the stigma of mental illness.

    Celebrating our women - Looking after our wellbeing

    The nature of the business that I work in, is one in which we support clients through change and transformation programmes. Our employees work alongside clients - often on client sites - working in varied, challenging and different environments. To remain a relevant, modern and efficient business, we need to provide a workplace that is inclusive, inspiring and supportive.

  • “It’s important to openly talk about gender diversity and ask ourselves whether we need to change something.” Jim, general manager at Capita Poland, talks about being a male ally and more.

    What does it mean to be a male ally?

    From a personal point of view, I've sat in several board rooms throughout my career and always thought that more should be done to move away from the prevailing male dominance. Gladly, I am seeing a change, including within my own leadership team. Male allies are described as men who associate with, cooperate with, and support women.

  • To celebrate International Women’s Day, we spoke to some of our senior leaders on career progression, mentoring, male allies and more.

  • Barrachd were awarded the IBM Excellence Award for Cloud Security at Think 2019 in San Francisco last week. “We’re delighted to have picked up this award, but it’s Capita’s forward-thinking cyber security strategy that is the real winner here.” – Giles, Sales and Marketing Director.

  • It’s been a busy start to 2019 for Jon Lewis, Capita CEO with a number of international trips. Back in January, Jon paid a visit to India along with Ismail Amla, Chief Growth Officer, Alan Hartwell of Capita Software) and Serge Taborin, Chief Technology Officer. Whilst there they visited our Digital Development Centre (DDC) in Pune, near Mumbai to see first-hand the great work our team do – supporting not just our Software business but other Capita business process outsourcing (BPO) services too.

    At the end of January Jon flew to Cork for the announcement of a new €12 million contract with energy provider Electric Ireland, and last week he visited Kraków to view the work that goes on at Capita in Poland, and to meet and speak with employees and managers.

    Jim Lafferty, General Manager, said: “Jon’s visit was a landmark visit for Capita in Poland and you could really feel the excitement and enthusiasm throughout the office during the day. I’m already looking forward to carrying Jon’s positive spirit across the organisation in 2019.”

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